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Product Analytics Lead

FrontSan Francisco, CA
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

The ideal candidate should possess a strong analytical mindset, with experience in data analysis and product strategy. A background in statistics or a related field is preferred. Excellent communication skills are essential to present insights effectively to cross-functional teams. Familiarity with analytics tools and methodologies is crucial, alongside the ability to work collaboratively in a fast-paced environment.

About the job

Join Front, the innovative customer operations platform designed to tackle the complexities of B2B interactions. Our platform ensures seamless synchronization among teams, tools, and customer conversations, enabling companies to scale effectively while nurturing vital connections. Unlike others that focus solely on simple exchanges, Front excels in managing the intricate coordination and context essential for successful B2B relationships. Over 9,000 organizations, including industry leaders like Uber Freight, Navan, and Stripe, trust Front for its unique ability to power the operational framework necessary for outstanding customer-facing performance.

Supported by renowned investors such as Sequoia Capital and Salesforce Ventures, Front has successfully raised $204 million from top-tier venture capital firms and esteemed individual investors, including executives from Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Our company has achieved multiple accolades as a Great Place to Work, such as being recognized in Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

We are seeking a proactive Product Analytics Lead to spearhead strategic analyses that empower Front to make informed, data-driven decisions regarding our product offerings. This pivotal role places you at the nexus of data insights and product strategy, utilizing analytics to guide impactful business and product decisions related to the adoption of essential Front features and workflows. You will concentrate on enhancing our core product experience, conducting analyses throughout the product development lifecycle, and ensuring that our initiatives align with our strategic goals.

About Front

At Front, we are committed to revolutionizing the way companies manage customer operations. Our platform is designed not just for efficiency but for fostering deep connections between teams and customers. With a strong backing from leading venture capital firms and a reputation for being an exceptional workplace, Front is on a mission to enhance B2B customer interactions and drive success for businesses around the globe.

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