Production Support Lead

Sonsoft Inc.Plano

On-site Full-time

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Experience Level

Experience

Qualifications

Strong analytical and problem-solving skills. Experience in production support and incident management. Excellent communication and interpersonal abilities. Ability to work collaboratively in a fast-paced environment. Familiarity with ITIL processes is a plus.

About the job

Join Sonsoft Inc. as a Production Support Lead where you will play a pivotal role in ensuring the seamless operation of our production environments. You will be responsible for troubleshooting issues, implementing solutions, and coordinating with cross-functional teams to enhance our production processes.

About Sonsoft Inc.

Sonsoft Inc. is a leading provider of IT solutions and services, dedicated to delivering innovative technology solutions that drive business success. Our team is comprised of talented professionals who are passionate about technology and committed to excellence.

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Artech Information Systems LLC

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Join our dynamic team at Artech Information Systems LLC as an Incident Response Lead/Manager. In this pivotal role, you will oversee and enhance our incident response strategies while leading a talented team to ensure the security and integrity of our systems. Your expertise will be crucial in identifying vulnerabilities, managing incidents, and developing p…

Sep 15, 2016

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Join Artech Information Systems LLC as an Incident Response Analyst, where you will play a critical role in safeguarding our organization from cybersecurity threats. This position requires a proactive mindset and a keen analytical ability to identify, analyze, and respond to security incidents.In this role, you will be responsible for investigating security breaches, performing root cause analysis, and implementing effective incident response strategies. Collaborate with cross-functional teams to mitigate risks and enhance our security posture.

Sep 26, 2016

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Feb 5, 2026

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IT Service Management Quality Assurance Lead

Procom Services

Contract|On-site|Plano

IT Service Management Quality Assurance LeadProcom Services is seeking a skilled IT Service Management Quality Assurance Lead for a contract position in Plano, TX.Role OverviewWe are in search of a Quality Assurance Lead with extensive experience in testing and ensuring the quality of software products and applications within the IT Service Management domain. The ideal candidate will possess a comprehensive understanding of overarching objectives while also being detail-oriented, capable of assessing all system use cases and interactions. This role requires the ability to create meticulous testing plans, execute them effectively, and provide final approval on product quality.Proficient in hands-on end-to-end testing, particularly with IT Service Management applications such as HPE BSM, HPE Service Manager, or ServiceNow.Design, develop, review, and maintain test plans and test cases.Estimate, plan, and implement QA schedules efficiently.Manage QA documentation concerning defects, procedures, and processes.Troubleshoot application/product issues and coordinate with relevant teams for resolution.Contribute to architecture, design, and code reviews, including static code inspections.Ensure product quality through continuous testing and code refinement.Identify regression coverage for code changes for each release/sprint.Basic understanding of performance testing and associated tools.Define performance test plans and demonstrate foundational knowledge of performance testing tools.Act as a quality champion, aiding in the implementation of standards and processes.Start Date: ASAPAssignment Length: 6+ monthsNote: We cannot work with candidates on H1B Visas or those represented by third parties.

Jun 14, 2016

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Comoto

Full-time|On-site|Plano

Comoto is hiring a Receiving Lead in Plano to oversee daily logistics and inventory management. This role centers on coordinating all receiving activities and ensuring processes are efficient and accurate. Role overview The Receiving Lead manages incoming shipments, checks inventory, and maintains high standards for quality and safety. Consistent attention to detail helps keep operations on track and supports overall warehouse performance. Key responsibilities Coordinate and monitor all receiving processes Train and support team members Uphold safety and quality standards throughout the receiving area Requirements Strong leadership skills Keen attention to detail Ability to work efficiently in a busy logistics setting

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Full-time|On-site|Plano

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Oct 2, 2016

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Production Support Lead

Sonsoft Inc.

Full-time|On-site|Plano

We are seeking a dedicated and detail-oriented Production Support Lead to join our dynamic team at Sonsoft Inc. In this role, you will be responsible for overseeing production support activities, ensuring seamless operations, and enhancing system performance. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and provide high-quality support to our end-users.

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Sonsoft Inc.

Full-time|On-site|Plano

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Sonsoft Inc.

Full-time|On-site|Plano

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Jun 16, 2016

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Production Support Lead

Sonsoft Inc.

Full-time|On-site|Plano

Join Sonsoft Inc. as a Production Support Lead where you will play a pivotal role in ensuring the seamless operation of our production environments. You will be responsible for troubleshooting issues, implementing solutions, and coordinating with cross-functional teams to enhance our production processes.

Sep 12, 2016

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Sonsoft Inc.

Full-time|On-site|Plano

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Feb 2, 2017

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Sonsoft Inc.

Full-time|On-site|Plano

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Apr 25, 2026

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Full-time|On-site|Plano, Texas, United States

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Full-time|On-site|Plano

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Mar 6, 2017

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Sonsoft Inc.

Full-time|On-site|Plano

Join our dynamic team at Sonsoft Inc. as a MuleSoft Developer / Lead Consultant, where you will play a critical role in the design and implementation of integration solutions. Your expertise in MuleSoft will drive our projects to success, enabling seamless data flow and connectivity across platforms.

Nov 13, 2016

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Production Support Lead

Experience Level

Qualifications

About the job

About Sonsoft Inc.

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