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Program Specialist I (Talent Pool) - Join Our Team!

On-site Full-time

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Experience Level

Experience

Qualifications

Preferred: University degree or equivalent experience. Experience in high-volume coordination activities. Minimum of 1 year of experience in a customer service role. Experience interacting with client hiring managers and suppliers. Exceptional verbal and written communication skills. Able to thrive in a dynamic environment that changes daily. Strong analytical and problem-solving abilities. Excellent documentation and follow-up skills. Effective time management capabilities. Strong organizational skills and attention to detail. Proficient in MS Office (Excel, Word, PowerPoint) and general PC skills. Able to work independently with minimal guidance. Customer-focused mindset.

About the job

Are you interested in joining Allegis Global Solutions but don’t see the ideal position available? No worries! Our Talent Pool is your opportunity to express your interest and say, “I’d love to be part of AGS when the timing is right.” By signing up, you will stay connected and be among the first to know when new roles, such as the Program Specialist, become available.

Why Join Us?

  • Indicate your desire to be considered for upcoming opportunities.
  • Our team will reach out to you if a role aligns with your skills and interests.

The Program Specialist I plays a vital role in nurturing relationships with Hiring Managers and overseeing the entire requisition lifecycle. This includes requisition intake, candidate shortlisting, sourcing management, onboarding, managing worker assignments, time and expense management, offboarding, and reporting. As a talent advisor, you will support our clients throughout the requisition fulfillment process, ensuring the timely acquisition of quality talent.

Key Responsibilities:

  • Assist client managers across all stages of the contract labor acquisition process, including requisition intake, sourcing, and candidate selection.
  • Exhibit recruitment expertise by preparing relevant questions for the position prior to conducting requirement intake sessions with hiring managers to gather comprehensive job descriptions for distribution to the supply base.
  • Record requirement intake discussions in the appropriate database (VMS, AGS360).
  • Utilize reports to manage open requirements and advise managers on status, while monitoring supplier sourcing strategies for timely responses.
  • Engage with hiring managers to establish expectations, timelines, feedback, and responsibilities for everyone involved in the requisition fulfillment process.
  • Coach and oversee the performance of participating staffing suppliers.
  • Document all client/supplier issues and track resolution to completion, ensuring high customer satisfaction in the CRM system.
  • Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entries, and vendor compliance.
  • Maintain and update monthly activity and performance reports.
  • Facilitate constant communication via face-to-face meetings, email, and phone with clients, staffing vendors, contract personnel, and other partners.
  • Assist with worker assignment management (cost center changes, contract extensions, etc.) to enhance data integrity.
  • Coordinate with managers, vendors, and the security department to ensure all required paperwork is completed and collected before and after assignments.
  • Ensure all work orders are accurately closed in the system with appropriate finish reasons and that relevant departments are notified.

About Allegis Global Solutions

At Allegis Global Solutions (AGS), working with us means more than just having a job; it’s about forging a career in a community that invests in your development and empowers you to pave your own path. We are committed to making a real, measurable impact that drives progress. We don't just fill roles; we design workforces that align with business missions and harness the transformative power of human enterprise. With a global presence, we offer a unique perspective on the future of work, allowing us to be a transformative partner in how work is done within our clients’ organizations. Let’s meet the challenges of today together.

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