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Project Manager – AI & Production

HappyScribeBarcelona
On-site Full-time

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Experience Level

Manager

Qualifications

We are looking for candidates who possess:Proven experience in project management, preferably in linguistic or AI-related fields. Exceptional organizational and multitasking skills. Strong communication abilities, both verbal and written. Experience in vendor management and negotiation. A proactive approach to problem-solving and the ability to adapt to changing priorities. A passion for innovation and a desire to explore new technologies.

About the job

Hello

We’re HappyScribe, a profitable, entirely bootstrapped AI company located in the vibrant city of Barcelona.

We have developed one of the internet’s most precise multilingual transcription platforms, trusted by hundreds of thousands of users each month. Our product funds our ability to innovate, free from investors and burn rates, allowing us to focus on what comes next.

Currently, we are expanding our technology and expertise into a new dimension: transforming conversations into actionable intelligence. We are constructing a system where meetings evolve into memories, ideas transform into actions, and teams collaborate with enhanced clarity and speed.

As a new member of our close-knit team of approximately 15 individuals, you will collaborate with experienced professionals dedicated to scaling a mature, revenue-generating platform while also prototyping innovative products that explore the frontiers of speech and agentic AI.

We prioritize swift action while maintaining a long-term perspective.

About the Role…

Our production team at Happy Scribe delivers high-quality, human-made linguistic projects for clients spanning market research, media, and more. As we embark on integrating AI-powered processes within our production framework, we need someone to lead this transformation.

In your capacity as our Project Manager, you will oversee the entire lifecycle of client projects while crafting the AI-driven workflows that will shape the future of production at Happy Scribe. This is not a role where you will merely follow an existing blueprint, there is no blueprint; you will create it.

Your Responsibilities will include…

  • Own projects from inception to completion: You will take over once Sales finalizes a deal. Engage directly with clients to grasp project requirements, identify potential challenges, and prepare everything necessary for success, timelines, resources, glossaries, guidelines, and any additional assets.

  • Source and manage vendors: Identify and select the most suitable linguists from our network of freelancers and agency partners for each project. Negotiate rates, cultivate relationships, and ensure resource availability.

  • Track quality, costs, and timelines: Monitor project progress in real time. Conduct or automate quality control on deliverables based on the project's strategic significance. Proactively identify issues and communicate with clients, ensuring polished final outputs that meet and exceed client expectations.

  • Manage client relationships and escalations: Serve as the primary contact for clients during production, managing expectations, independently resolving issues, and leading quality investigations when necessary.

About HappyScribe

HappyScribe is a pioneering AI company that has successfully developed a highly accurate multilingual transcription platform. Based in Barcelona, we are committed to innovation and empowering teams through advanced technologies. Our focus on quality and client satisfaction has earned us the trust of hundreds of thousands of users each month, enabling us to remain investor-free and self-sustaining as we explore new horizons.

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