About the job
Regional Director
Location: Pennsylvania
Schedule: Full-Time; 9:00 am - 5:00 pm
Salary: $110,000 - $130,000 per annum
About MedElite
Founded in 2011, MedElite is committed to elevating the standard of care within skilled nursing and long-term care facilities across the nation. We utilize a data-driven, 'treat in place' approach that significantly improves resident health outcomes while conserving valuable resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we ensure high-quality, proactive care is delivered directly to those in need. Our passion for positively influencing the lives of residents, administrators, and healthcare professionals fuels our dedication to continuously innovate and redefine senior care nationwide.
Job Summary
We are looking for a dynamic and experienced Regional Director to lead the Provider experience and enhance Facility/Client satisfaction. In this pivotal role, you will ensure that MedElite provides exceptional support to our field staff, who deliver direct patient care to our client facilities.
Responsibilities
- Facilitate effective communication concerning policy updates and inquiries related to HTR and Care Management reports.
- Collaborate with MedElite internal teams to implement necessary adjustments based on provider feedback, ensuring alignment of operational procedures with facility initiatives.
- Serve as the facility liaison and manage new service requests.
- Act as the primary contact for Facility providers, including Medical Directors, Specialists, and PCPs.
- Provide support to field providers on matters beyond daily operations, including documentation, coding questions, and billing inquiries.
- Conduct in-person facility visits as needed, including quarterly meetings with assigned Medical Directors.
- Address provider performance and productivity based on audit results and compliance issues.
- Manage escalations from account managers regarding MedElite facilities and providers.
- Confirm facility contacts and explain their respective roles, such as Specialty Scheduling contact and report distribution.
