About the job
The Relationship Account Management team at MongoDB builds ongoing partnerships with established clients throughout EMEA. Since launching three years ago, the team has grown in step with MongoDB’s expanding presence in the region.
Role overview
The Relationship Account Manager (German Speaking) manages a portfolio of strategic enterprise clients. This position focuses on client retention and growth, supporting customers as they work toward their business goals using MongoDB’s products and services. The RAM serves as the main contact for assigned accounts and represents client needs within the company.
Key responsibilities
- Serve as the primary point of contact for a set group of enterprise accounts
- Support client success by understanding business objectives and providing guidance
- Encourage education and enablement on MongoDB’s offerings
- Find opportunities for upselling and cross-selling within the account base
- Handle renewals and activities that drive retention
- Oversee all aspects of the customer relationship for assigned accounts
Location and work model
This role is based in Dublin and follows MongoDB’s hybrid work approach, combining onsite and remote work as part of the local team.
