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Remote Inbound Sales Representative - Eastern Time

A Place for MomProvidence, RI
Remote Full-time $45.8K/yr - $45.8K/yr

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Experience Level

Experience

Qualifications

Required Qualifications:Minimum of two years of experience in inside sales or inbound call center roles. Proven track record of exceeding sales targets. Strong multitasking abilities; capable of conversing on the phone and taking notes simultaneously. Proficient computer skills, including Microsoft Word and Excel, and the ability to learn and navigate the internal CRM system.

About the job

Join A Place for Mom as an Inbound Sales Representative, where you will serve as a trusted resource for families seeking senior care solutions. In this impactful sales position, you will leverage your empathy and strategic insights to assist caregivers in finding the best care options for their loved ones.

Key Responsibilities:

  • Serve as an expert resource for families navigating senior care options in a rapidly growing industry, providing an exceptional experience aligned with our mission.

  • Handle inbound, pre-screened leads while working remotely from your home office, adhering to a scheduled shift.

  • Conduct thorough initial consultation calls with families to understand their needs.

  • Educate families on personalized senior care options and help them identify suitable senior living communities and home care providers.

  • Act as a liaison between families and senior housing communities or care providers after completing the comprehensive four-week training program.

What Makes You a Great Fit:

Your success in this role will be measured by your ability to meet daily production benchmarks through inbound and outbound calls, ultimately facilitating referrals to communities and scheduling tours that drive move-ins. As a Welcome Advisor, you will be the first line of communication for families, aiming to provide empathetic support and a positive family experience.

About A Place for Mom

A Place for Mom is committed to providing families with personalized guidance in finding the right senior care solutions. Our mission is to help caregivers make informed decisions during challenging times, ensuring a smooth transition for their loved ones into supportive living environments.

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