About the job
destinationknot is seeking a Remote Vacation Services Coordinator based in Dallas, Texas. This fully remote position involves supporting clients as they plan and book vacations, guiding them from their first inquiry through to final confirmation. The job emphasizes strong organization, clear communication, and a focus on customer satisfaction.
Main responsibilities
- Assist clients with planning vacations and managing reservation requests.
- Coordinate accommodations, schedules, and related travel services.
- Keep client records and documentation up to date in internal systems.
- Communicate with clients by email, phone, and online platforms in a professional way.
- Check booking confirmations and service details for accuracy.
- Provide administrative support and attentive customer service.
- Follow established workflows and internal procedures.
- Collaborate with internal teams to meet client needs and timelines.
Requirements
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Comfort using online systems and digital platforms.
- Ability to handle multiple tasks while working remotely.
- Experience in customer service, scheduling, or administrative roles is helpful but not required.
- Reliable internet connection and readiness for remote work.
Work environment
- Fully remote position with a structured, supportive team.
- Comprehensive training and resources provided for new hires.
