About the job
destinationknot is hiring a Remote Vacation Coordination Specialist based in New York. This position supports clients as they plan and organize vacations. Success in this role relies on careful attention to detail, clear and timely communication, and the ability to work independently from a remote location.
Main responsibilities
- Guide clients through each stage of vacation planning, making sure their needs are addressed throughout the process.
- Research destinations, accommodations, and activities to offer personalized recommendations.
- Collect and organize essential trip information and client preferences.
- Prepare and update travel itineraries and related documents.
- Communicate proactively with clients, answering questions and sharing updates.
- Maintain accurate client profiles and update internal records as necessary.
- Coordinate scheduling and follow-up actions to keep planning on track.
- Support the booking process by confirming travel details and handling administrative tasks.
- Take on general customer service and coordination duties as assigned.
What helps candidates succeed
- Strong attention to detail and organizational skills.
- Responsive communication, especially when working remotely.
- Comfort using virtual tools and managing information in internal databases.
