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Resident Services Specialist

CIM GroupLos Angeles, CA
On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Strong organizational and multitasking skills. Excellent communication skills, both verbal and written. Professional demeanor and a customer-oriented approach. Ability to work collaboratively within a team environment. Prior experience in property management or customer service is a plus.

About the job

JOIN CIM GROUP:
At CIM Group, we are dedicated to strengthening communities through our innovative approach to real estate and infrastructure. Founded in 1994, we have grown into a diverse team of over 900 professionals who are committed to creating value in the neighborhoods where we operate. Our extensive portfolio spans across the Americas, delivering quality housing, job opportunities, and sustainable infrastructure. We invite you to become part of our mission to positively impact communities!

ROLE OVERVIEW:
As a Resident Services Specialist, you will play a vital role in our property management team by providing exceptional administrative support across multiple states within our multi-family portfolio. You will be the first point of contact for resident inquiries and concerns, addressing them with professionalism, empathy, and a strong attention to detail. The ideal candidate will possess excellent organizational skills and the ability to communicate effectively with both residents and team members.

About CIM Group

CIM Group is a leading community-focused owner, operator, lender, and developer in the real estate and infrastructure sectors, committed to enhancing the quality of life in the communities we serve.

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