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Retail Customer Service Associate

EntainMaidstone
On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills and a friendly demeanor. Ability to work in a fast-paced environment. Customer-focused mindset with a passion for service. Ability to handle transactions accurately.

About the job

Entain is looking for a Retail Customer Service Associate to join the Maidstone team. This position centers on helping customers in-store and making sure each visit goes smoothly. The role involves regular face-to-face interaction, answering questions, and resolving any concerns as they come up.

Main responsibilities

  • Greet shoppers and offer assistance throughout their visit
  • Address questions and resolve issues promptly
  • Help maintain a positive and efficient shopping environment

Key skills

  • Clear, approachable communication style
  • Patience and care when handling customer concerns
  • Commitment to providing strong customer service

About Entain

Entain is a leading global sports betting and gaming entertainment provider. We pride ourselves on creating a dynamic, inclusive, and innovative workplace where our employees thrive and customers have an exceptional experience.

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