About the job
Join Labour 24/7, an innovative employment business, as a Sales and Administration Assistant for our client based in Radcliffe. This full-time role offers an exciting opportunity to be part of a growing team.
Key Responsibilities:
- Process and fulfill all orders for UK clients including wholesalers, retailers, and multiples.
- Generate case and box labels tailored to each customer's specifications.
- Manage despatch and invoicing for all UK trade orders and coordinate carrier collections.
- Issue credit notes as needed for customer transactions.
- Handle cheque deposits and payment entries.
- Maintain an up-to-date exceptions log and address customer complaints and discrepancies promptly.
- Match Goods Receipt Notes (GRNs) and enter supplier invoices on Encore, resolving queries with the Purchasing team.
- Monitor and respond to personal emails and distribute emails received in the INFO address at least twice daily.
- Organize and file paperwork systematically.
- Provide telephone cover as required.
- Act as a Fire Marshal and First Aider.
Key Accountabilities:
- Foster ongoing UK customer relationships through direct communication and diligent follow-ups on emails.
- Execute your responsibilities efficiently and within agreed timeframes.
- Ensure prompt reporting of any irregularities to your senior administrator.
- Adapt to and embrace new duties as they arise.
Working hours are Monday to Thursday from 8:30 AM to 5:00 PM and Fridays from 8:30 AM to 1:45 PM.
