Sales and Operations Coordinator

CrewbloomRemote — Metro Manila, Philippines

Remote Full-time

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Experience Level

Experience

Qualifications

Minimum of 2 years of experience in sales operations, order management, logistics, or related roles. Proficiency in QuickBooks and/or WooCommerce is highly preferred. Advanced skills in Excel or Google Sheets. Familiarity with Adobe Illustrator is a plus. Exceptional attention to detail and strong organizational capabilities. Adept at managing multiple priorities while meeting deadlines. Excellent communication skills with a customer-first approach.

About the job

Join our dynamic team at Crewbloom as a Sales & Operations Coordinator! We're looking for an exceptionally organized and detail-oriented individual to assist in the growth of our client's wholesale and direct business. This pivotal role involves ensuring flawless order processing, efficient logistics management, and providing robust support to the sales team.

The perfect candidate will excel in a fast-paced environment, enjoy cross-functional collaboration, and take pride in delivering accurate and timely results.

Key Responsibilities

Order Management

Efficiently process and synchronize orders using WooCommerce and QuickBooks.
Verify order details to confirm correct pricing and fulfillment terms.
Collaborate with logistics and warehouse teams to ensure accurate and timely shipments.
Oversee order logistics, addressing issues promptly and keeping customers informed.

Logistics Coordination

Schedule LTL freight for outbound customer pickups and internal transfers.
Coordinate delivery timelines across various carriers, warehouses, and external clients.
Monitor shipment accuracy, resolving logistical challenges including damage claims and delivery delays.

Sales Support

Assist in sales operations through effective account management, order tracking, and price list updates.
Facilitate special requests and pricing approvals across departments to ensure timely processing.
Maintain and organize customer files for accessibility and accuracy.

Reporting & Data Management

Create and distribute inventory reports to align sales and operations.
Manage sales reporting, including automated weekly updates and tailored ad-hoc requests.
Track inventory movements to proactively identify stock-outs or fulfillment challenges.

About Crewbloom

Crewbloom is a forward-thinking company dedicated to supporting the growth and efficiency of businesses through innovative solutions in sales and operations. We pride ourselves on our commitment to excellence and the success of our clients.

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