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Sales Development Executive at RRD | Des Moines

RR DonnelleyDes Moines
On-site Full-time

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Experience Level

Experience

Qualifications

Bachelor's degree in a relevant field, coupled with at least 3 years of experience in sales. Proficient in presenting to C-Level and Senior Management, with strong written and verbal communication skills. Experience in Commercial Print, Packaging, Labels, and/or Direct Mail is highly desirable. Demonstrated ability to identify key elements and develop effective solutions. Skilled at organizing and prioritizing resources, while integrating new information to enhance solution effectiveness. Capable of engaging with individuals at all organizational levels to negotiate outcomes and convey information. Commitment to continuous learning and professional development.

About the job

As a Sales Development Executive at RRD, you will play a key role in promoting and selling our wide array of products and services, including Commercial Print, Packaging, Labels, and Direct Mail. You will be responsible for developing revenue generation through effective lead generation, engaging prospects, and nurturing relationships with both existing and potential customers. Your goal will be to significantly increase our sales/client ratio and broaden our customer base, while maintaining a record of achievement in sales.

Key Responsibilities:

  • Actively pursue and manage sales leads, visiting both current and potential customers of strategic importance.
  • Evaluate customer needs and propose suitable products and services tailored to those needs.
  • Handle complex customer queries, negotiate pricing and delivery schedules within your authority, and finalize sales orders to meet revenue objectives.
  • Conduct research to identify and connect with prospective customers, building lasting relationships for future sales opportunities and repeat business.
  • Channel sales leads, customer feedback, and competitor insights to relevant departments to adapt to market changes and customer requirements.
  • Formulate long-term sales strategies for key clients and adjust sales tactics to achieve objectives.
  • Establish and manage your own sales plans on an annual, quarterly, monthly, or weekly basis to ensure targets are met.
  • Provide coaching and mentorship to junior sales representatives to support their development and success.
  • Propose additional solutions and services to clients, emphasizing the unique benefits of our offerings using internal tools and resources.
  • Collaborate with internal teams to ensure timely delivery of targeted outcomes.
  • Deliver exceptional customer service throughout the sales journey.
  • Maintain accurate forecasts and records in Salesforce.com.
  • Engage in additional duties and special projects as required.

About RR Donnelley

RR Donnelley is a premier global provider of marketing, packaging, print, and supply chain solutions, dedicated to enhancing customer engagement throughout their journey. With a trusted portfolio of creative execution and business process consulting services, RRD is focused on reducing environmental impact. We serve 22,000 clients, including 93% of the Fortune 100, and employ 32,000 professionals across 28 countries, leveraging our expertise and scale to transform customer interactions into impactful moments.

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