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Sales Engineer - Enterprise AI and Service Intelligence

AquantNewton, MA
On-site Full-time

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Experience Level

Experience

Qualifications

Key ResponsibilitiesWork alongside Account Executives to develop technical strategies and design solutions throughout the entire sales cycle. Facilitate technical discovery sessions to identify customer needs, data environments, and limitations. Craft and present solutions that align Aquant’s capabilities with the business and technical objectives of customers. Lead critical technical discussions, providing demonstrations and presentations that secure buy-in from executives. Effectively communicate AI/ML concepts, data pipelines, and platform architecture in a manner that resonates with both technical and executive audiences. Establish credibility with CIOs and senior decision-makers by confidently addressing intricate technical queries. Clarify system architecture, data flows, security measures, deployment models, and integration methodologies (APIs, CRM, FSM, ERP systems). Facilitate technical validation through POCs, pilots, and assessments, ensuring clients grasp implementation challenges and anticipated results. Recognize and mitigate technical risks throughout the sales process. Coordinate with product and engineering teams to address advanced requirements and unique scenarios. Convey structured feedback from client interactions to guide product development and refine messaging and positioning.

About the job

Aquant helps service organizations make better decisions using AI. In this role, the Sales Engineer for Enterprise AI and Service Intelligence will influence how enterprise customers understand and adopt AI solutions.

What you will do

  • Partner with the sales team to support significant enterprise opportunities for Aquant.ai.
  • Explain complex technical features in a way that highlights business value for potential clients.
  • Work directly with senior technical leaders, such as CIOs, CTOs, and heads of service operations.
  • Lead discovery sessions to learn about client needs and recommend tailored solutions.
  • Showcase the strengths of Aquant’s AI-powered service intelligence platform in live demonstrations.
  • Respond confidently to questions about system architecture and integration.

Location

This role is based in Newton, MA.

About Aquant

Aquant is at the forefront of transforming how service organizations utilize AI technology to make informed decisions and achieve superior outcomes. We thrive on innovation and aim to reshape the service industry through our cutting-edge AI-driven service intelligence platform.

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