Sales Operations Analyst at TheFork | Milan

Digital Operations Analyst InternThe-level-group is excited to welcome a dynamic and talented recent graduate to our Milan team as a Digital Operations Analyst Intern. In this pivotal role, you will be instrumental in overseeing IT projects that enhance the platforms supporting La DoubleJ, championing efficiency, innovation, and ongoing improvement.As you collaborate closely with our Ecommerce, Operations, Production, and Logistics teams, we seek an individual with outstanding analytical abilities, strong organizational skills, and a technical mindset. You will play a key role in transforming data insights into automated reporting tools. Your Responsibilities Will Include:Identifying and executing innovative strategies to enhance functionality, speed, and user experience while aligning with our business objectives.Partnering with internal stakeholders to articulate requirements for new digital integrations across platforms and backend workflows.Learning to troubleshoot and resolve technical challenges efficiently while proactively contributing to process enhancements.Conducting data analysis to create insightful dashboards and automate reporting utilizing SQL and Power BI.Gathering requirements from stakeholders and translating them into actionable tasks.Decomposing complex issues into manageable and actionable steps.Employing tools such as Power BI, Microsoft Office Suite (Excel, PowerPoint, etc.), JIRA, Pentaho, and cloud platforms (Azure, Google, and Amazon) to accomplish your tasks. Your Profile:A bachelor’s degree in engineering or a related field.A tech-savvy enthusiast with a fervent passion for the digital landscape.Exceptional communication and organizational prowess, capable of engaging effectively with diverse stakeholders.A proactive problem solver with a thirst for knowledge who thrives in a fast-paced environment.The ability to clarify and summarize intricate processes for stakeholders succinctly.A positive attitude, collaborative ethos, and adaptability to change.Fluency in Italian and English.Familiarity with SQL, database structures, and data analytics.Proficiency in Microsoft Office Suite (Excel, PowerPoint, etc.). What We Offer:Benefits: Monthly lunch tickets, a company laptop, discounts on our owned and partner brands, along with additional local perks.Learning & Development: Access to ongoing learning programs through TLG University.Work Environment: Join a youthful (average age of 31) and diverse team (30+ nationalities).

Are you a dynamic tech enthusiast eager to leave your mark on the digital landscape? Join TLG as a Digital Solutions Engineer and immerse yourself in the heart of digital transformation. In this stimulating and rewarding position, monotony is not an option!Join Our Innovative Team:Become a vital part of TLG's technology ecosystem. Our Tech team is more than just a department; it is the hub of innovation within the luxury, fashion, and design sectors. As a valued member of this team, you will enhance the platform that serves as the pulse of TLG. Challenge conventions, inspire creativity, and lead the way.We embrace change, disrupt the ordinary, and foster a culture of continuous learning. Empowered to make a difference, we celebrate potential and recognize impactful contributions. Dream boldly, adapt swiftly, and maintain an insatiable curiosity. Are you ready to take the plunge? With us, every new challenge is an opportunity.Your Responsibilities:Design and create digital solutions aimed at automating, standardizing, and integrating processes.Implement and rigorously test new digital solutions.Continuously monitor, troubleshoot, and resolve technical issues to ensure optimal system performance.Document processes and maintain comprehensive documentation.Engage in ongoing learning by participating in diverse projects across various domains.Manage all phases of projects independently, allowing you to make a significant impact on TLG's product development.(Examples of projects include enabling sales across multiple marketplaces through standardized REST APIs and flat file exchanges, integrating new payment methods across various systems, automating administrative tasks using AI, creating web-based tools for streamlined Store Management, implementing omnichannel workflows across TLG and client systems, and enhancing order fulfillment processes for improved customer satisfaction.You will have the opportunity to learn and utilize industry-standard tools such as Excel, Python, SQL, PowerBI, Google BigQuery, Postman, Azure, AWS, GCP, Jira, and Confluence.)What We’re Looking For:A background in Scientific, Mathematical, Engineering, or IT disciplines.A passion for digital technologies, including cloud computing, data analytics, and artificial intelligence.Fluency in English is essential – it’s our common language!What We Offer:An opportunity to learn and implement your ideas to create a tangible business impact.A flexible work environment featuring smart working days.Customized compensation: we value your unique skills and will tailor a package just for you.Attractive perks: enjoy monthly lunch vouchers, a stylish company laptop, and exclusive discounts on local offerings.Embrace diversity: connect with our vibrant community of #TLGpeople.

Join Our Expanding Admin Team As we embark on an exciting transformation within our administrative function, we are seeking three exceptional accounting professionals to become part of our team and contribute to our ongoing growth story.If you are enthusiastic about accounting, driven to make a meaningful impact, and aspire to thrive in a fast-paced, international, and technology-focused environment, this is your opportunity!Open Positions: Accounts Payable Accountant Accounts Receivable Accountant General Ledger Accountant Location: Milan (hybrid)Here’s a closer look at the roles:Accounts Payable Accountant:You will oversee the supplier accounting cycle, from invoice management to reconciliations, ensuring accuracy, compliance, and efficiency throughout all payable processes. Collaborating cross-functionally, you will also drive automation and process enhancements.Accounts Receivable Accountant:Your role will involve managing customer invoicing and collections, ensuring precise financial reporting and seamless operations. You will monitor incoming payments, address reconciliations, and collaborate with internal teams to resolve billing discrepancies and refine AR processes.General Ledger Accountant:You will be responsible for general ledger entries, monthly reconciliations, and financial reporting, guaranteeing accurate and compliant accounting practices. Your tasks will also include managing fixed assets, VAT settlements, and supporting audit and process optimization initiatives.What We Seek:A degree in Accounting, Finance, or a related field.2-5 years of experience in accounting roles (AP, AR, or GL).A strong grasp of accounting principles and procedures.Proficiency in Microsoft Office (especially Excel).Meticulous attention to detail, a problem-solving mindset, and a proactive approach.A collaborative spirit and a desire to grow within an international environment.Fluency in Italian is essential; proficiency in English is required.Familiarity with Microsoft Navision is an advantage.If you are ready to bring enthusiasm, precision, and curiosity to our growing Admin team - apply today!

Join our dynamic team at The Level Group in Milan as a Group Controller, where you will spearhead the establishment and evolution of our Group Controlling function.In this pivotal role, you will be instrumental in designing and structuring a comprehensive controlling framework, developing processes, tools, and a dedicated team to support our ambitious growth trajectory. Reporting directly to the Founders, you will blend strategic vision with a hands-on approach, ensuring effective design and execution of controlling activities across the organization.As a vital business partner to our leadership and business units, your contributions will enhance financial visibility, support informed decision-making, and drive performance through insightful, data-driven analyses.Key Responsibilities:Design and implement a Group Controlling Model that aligns with our business objectives and growth initiatives.Oversee reporting and planning processes across all Group companies.Assist in preparing annual budgets and periodic forecasts by gathering, analyzing, and consolidating financial data.Collaborate with the Accounting & Finance team to ensure diligent monitoring of budget objectives, analyzing variances, and initiating corrective measures as necessary.Deliver clear insights into financial performance and condition by interpreting and reporting financial data.Serve as a key financial resource for Business Unit managers, aiding them in comprehending performance metrics and facilitating informed decisions.Generate ad hoc financial reports for shareholders, management, and other stakeholders through comprehensive data collection, analysis, and summarization.Establish and maintain a robust system for monitoring key business performance indicators, ensuring alignment with financial goals.Contribute to the gradual buildup and development of the Group Controlling team.Qualifications:A minimum of 7 years of experience in a similar role, ideally within sectors such as fashion, luxury, retail, or e-commerce.Educational qualifications in Accounting, Finance, Business Administration, or related fields with a proven ability to deliver high-quality financial analysis and insights.Exceptional analytical skills with the capability to interpret complex financial data and translate it into actionable insights for the business.Fluency in both Italian and English is essential.Excellent interpersonal and communication skills, with a proven ability to collaborate effectively with stakeholders at all organizational levels.

Join our vibrant team as a Digital Merchandiser, where you will play a pivotal role in enhancing our buying and merchandising processes from start to finish. Your efforts will be essential in driving commercial success by effectively managing product assortments, analyzing crucial data, and collaborating across various teams to achieve outstanding business results.Your Responsibilities:Collaborate with brand partners and internal stakeholders to define seasonal product assortments that align with brand vision, commercial objectives, and strategic goals.Develop seasonal open-to-buy (OTB) plans and budgets, continuously monitoring them to optimize sell-through rates.Oversee in-season trading activities, including reorders, cancellations, stock transfers, and markdowns, to maximize inventory efficiency and minimize risk.Perform detailed sales and performance analysis, utilizing insights from previous seasons to guide future purchasing and in-season strategies.Track product lifecycles and devise carryover strategies to enhance the performance of top-selling items while maximizing margins.Negotiate favorable terms with vendors regarding payment, supplier conditions, and logistics costs.Work closely with Operations, Warehouse, Logistics, and Digital Production teams to ensure a seamless transition of goods from delivery to online activation.Partner with Marketing and Content teams to enhance product visibility and ensure alignment with key campaigns and launches.Conduct ongoing market and competitive analysis to inform assortment strategies, pricing, and new business opportunities.Provide timely and accurate reporting to support internal planning, decision-making, and seasonal strategy development.

Join our dynamic team at the-level-group as a dedicated and experienced Senior Wholesale Sales Manager. We are seeking a professional with extensive knowledge in the luxury segment and a successful history of managing Corners and Shop-in-Shops, particularly in the MIDDLE EAST and APAC regions. Your primary responsibility will be to manage accounts and actively pursue new business opportunities aimed at enhancing brand visibility and profitability across various product categories. Key Responsibilities:Collaborate with the team to define the B2B wholesale strategy that aligns with organizational goals and budgetary constraints.Conduct analyses, forecasts, and projections of seasonal and annual sales objectives by account and product category.Implement and manage digital and in-store wholesale initiatives in accordance with the overall company strategy.Research the competitive landscape to identify potential business opportunities and partnership prospects.Lead sales campaigns, showcasing collections, and assist buyers in product selection based on market needs and customer profiles.Foster strong relationships and maintain clear communication with all partners, ensuring accurate representation of our brand.Regularly analyze sell-through rates to facilitate timely reorders and provide updates to management.Collaborate with Production, Merchandising, Logistics, and Finance teams to ensure collections meet retailer demands and timelines.Present sales campaign feedback seasonally to the Board to identify areas for growth.Develop and oversee internal and external reporting to maximize sales team efficiency and provide insights to the Board and Executive team.Supervise and train Wholesale Interns and Sales Associates to ensure team effectiveness. Desired Qualifications:Minimum of 5 years of proven experience in sales, particularly within the Fashion Wholesale Industry and E-Commerce Sales as a Sales Manager.Strategic thinker with a goal-oriented, entrepreneurial mindset and a drive for successful outcomes.Creative and highly motivated, with innovative ideas to enhance sales while upholding brand integrity.Willingness to work weekends and adapt to schedule changes as necessary.Strong skills in prospecting and lead generation, particularly through cold calling.

Join our innovative and rapidly expanding team at the-level-group as an IT Retail Operations Specialist in Milan. In this pivotal role, you will report directly to the IT Manager and be instrumental in ensuring the seamless functioning of our retail IT infrastructure across our stores in Europe and the US. Your responsibilities will encompass providing first- and second-level IT support both remotely and on-site, overseeing installations, troubleshooting, and managing new store projects.If you possess a robust background in retail IT, have a deep understanding of store operations, and thrive in a fast-paced international setting where technology enhances business success, we would love to connect with you.

Join the vibrant team at La DoubleJ, where your creativity and innovative ideas will contribute significantly to the growth of our esteemed label. As a Junior Sales Administration and Backoffice Associate, you will have the opportunity to develop your skills while supporting our Wholesale B2B Department in our corporate offices located in Milan.In this exciting role, you will gain hands-on experience in various aspects of the wholesale business, including an introduction to our systems and processes, alongside essential sales and operational functions. Reporting directly to the Sales Director, you will play a crucial role in ensuring the efficiency and effectiveness of our sales operations.Key Responsibilities:Assist the team during Ready-to-Wear (RTW) and HOME Sales Campaigns.Accurately enter customer orders while maintaining up-to-date sales tools, including contact lists, mapping, and sales reports.Regularly monitor stock levels and performance metrics of retailers, providing recommendations for swaps and reorders as necessary.Contribute to miscellaneous tasks and projects related to International Sales.

Join our dynamic HQ team in Milan as an Online Business Analyst. In this pivotal role, you will serve as a strategic liaison for various cross-functional stakeholders including Store Management, Marketing, Operations, and Logistics. Your mission will be to drive data-informed decision-making and enhance business performance through sophisticated planning, analysis, and forecasting.As a key contributor, you will spearhead performance reviews, develop agile planning frameworks, and collaborate with various business units to convert insights into actionable initiatives. You will oversee the advancement of reporting tools and strategically interpret data to support growth, optimize inventory efficiency, and enhance market responsiveness.Your Responsibilities:Lead performance review meetings (weekly, monthly, quarterly) to identify risks and opportunities, and assist in developing corrective action plans.Manage open-to-buy planning and forecasting activities by market, channel, and store, working closely with Buying and Replenishment teams.Track and enhance sell-through performance to maximize inventory turnover and profitability.Design and refine standardized, automated reporting tools to improve internal capabilities and facilitate decision-making.Provide regular business performance reviews and strategic insights to Store Management and Brand Partnership teams, supporting and challenging them as necessary.Contribute to defining business KPIs and serve as a reference point for performance analytics across the organization.

About fifty-five:fifty-five is an innovative data company that empowers brands to leverage data to enhance marketing, media, and customer experience through a unique blend of consulting services and specialized technology. As a key player within the Brandtech Group, we provide a comprehensive suite of services that integrates strategic consulting, cloud services, media expertise, and customer experience enhancement.With a team of over 400 digital experts, including digital consultants, tracking and media specialists, engineers, and data scientists, we collaborate to deliver top-notch marketing consulting and technical support to brands across various industries worldwide.As a trusted partner for advertisers in data management, we assist organizations in evolving into effective omnichannel entities by managing their digital ecosystem and integrating it with the physical world.Headquartered in Paris, we operate across three time zones from our 10 offices in Paris, London, Geneva, Milan, Shanghai, Hong Kong, Shenzhen, Taipei, Singapore, and New York. fifty-five places a strong emphasis on the well-being of its employees.Role Overview:As a Technical Digital Analyst at fifty-five in Milan, you will serve as a crucial point of contact for both internal and external stakeholders regarding the implementation of data collection tags on websites and mobile applications. Your responsibilities will encompass web analytics, media monitoring, marketing technology implementations, audits, quality assurance, and providing technical support internally and to our clients. You will create specifications for analytics and media tracking and assist throughout the implementation process. Your analytical skills and project management experience will enable you to operate independently in daily tasks and client communications while supporting the broader fifty-five team. During your onboarding, you will undergo training in web analytics, tag management, and the frameworks we apply to these activities, involving engaging projects that will prepare you for client initiatives you will manage in your role. Throughout these projects, you will receive continuous support and training, enriching your experience and allowing you to share your knowledge with the rest of the fifty-five team.

About Us:Aethos is not just a hospitality company; we are a vibrant community focused on creating unforgettable experiences. We believe that the essence of travel and hospitality should bring a positive influence on the mind, body, and soul. Our carefully chosen locations and passionate team members foster a sense of belonging rather than merely offering jobs. Here, every individual can contribute significantly to our community, as we value innovative ideas from all corners.As a young, dynamic company, we cherish the time spent with friends and loved ones. Our commitment to sustainability and well-being positions us as a sanctuary away from the stress and chaos of modern life. We aim to redefine hospitality by prioritizing our guests’ needs and building a community that enriches the world around us. Join us and be part of our remarkable journey.

Job Description:Assist in the strategic product selection for designated marketplaces.Manage shipments and replenishments for Marketplace Fulfillment, coordinating the process with Logistics.Oversee the inbound flow of goods designated for digital channels and monitor the arrival times of showroom items.Handle the launch of new collections and oversee SKU publication for eCommerce and marketplaces.Develop omnichannel reporting for various company departments (Merchandising, Style Office, and Retail).Analyze performance metrics (Sales/Sell-Through/Promotions/Returns) and monitor/optimize stock levels from an omnichannel perspective.Support the definition of Planning and Buying strategies.Manage eCommerce architecture.Assist in selecting products/categories for HP/DEM/Landing Pages/Marketing launches based on strategic planning.Oversee photo shooting schedules for eCommerce and marketplaces.

The Logistics Project Manager at the-level-group in Milan leads logistics projects from planning through execution. This role focuses on process improvements, performance gains, and delivering a better customer experience across digital and e-commerce logistics. The environment is lively and often changes, requiring adaptability and a proactive mindset. Main responsibilities Oversee end-to-end logistics flows, including onboarding new carriers, launching new functionalities, analyzing costs and performance, and introducing best practices in warehousing. Collaborate with teams in Tech, Administration, Customer Service, Back Office, Store Management, and external partners to meet targets for quality, cost, and speed. Support customers proactively and resolve logistics issues to maintain high service standards. Requirements Bachelor’s degree in Engineering, Economics, Management, or a related field. Experience in logistics, including shipping, warehousing, and carrier negotiations. Fluency in English, both written and spoken. Strong analytical and communication skills. Proactive, results-focused approach to problem-solving. Adaptable, eager to learn, and comfortable working collaboratively in a changing environment. Positive attitude and a team-oriented mindset. Benefits Competitive compensation package based on experience and background. Monthly lunch tickets, company laptop, discounts on the-level-group and partner brands, and other local perks. Ongoing learning and development through TLG University. Work with a diverse team (average age 30, over 26 nationalities) in a lively workplace. This position offers the chance to make a direct impact on logistics improvements in a company experiencing rapid growth. Expect hands-on involvement and meaningful contributions from the start.

We are excited to welcome a dynamic and seasoned professional to join our team in Milan as the Online Store Management Leader. This role requires a strong background in e-commerce, as you will be at the forefront of our digital retail operations.In this position, reporting directly to the Head of Brand Partnerships, you will oversee the comprehensive management of our e-commerce platform. Your leadership will guide a team of experts focused on optimizing the online store to drive sales, enhance the user experience, and achieve our business objectives.Key Responsibilities:Lead and mentor a dedicated team to ensure smooth daily operations.Develop and implement strategic plans aimed at achieving sales growth and objectives.Define and execute the overarching commercial strategy.Act as the primary liaison with brand partners, ensuring that the website aligns with their branding guidelines.Continuously analyze competitor practices to identify new business opportunities.Manage daily operations of the online store, including product listings, pricing strategies, inventory management, and order fulfillment.Address customer inquiries and support requests to maintain high satisfaction levels.Collaborate with the marketing team to develop impactful sales and promotional campaigns.Utilize performance data to make informed, data-driven decisions.Oversee SEO initiatives to enhance search engine visibility and optimize user experience.Ensure quality assurance and resolve technical issues promptly.Support the onboarding process for new team members.Maintain compliance with data privacy and consumer protection laws.Manage the budget for brands, including allocations for purchasing, marketing, and technology investments.

Join our dynamic team in Milan as an Operations Analyst, where you'll play a pivotal role in enhancing our operational efficiency and influencing user experience (UX) across multiple cities. Collaborating closely with the Operations Manager and your peers, you'll be instrumental in driving growth and improving profitability.Your Role in Our JourneyAs an Operations Analyst, your contributions will be vital to the success of our local operations. Your key responsibilities will include:Driving KPI Performance: Take charge of key UX and profitability KPIs for a portfolio of cities, analyzing data to pinpoint improvement opportunities and formulating strategies to achieve these goals.Strategic Analysis & Reporting: Conduct thorough analyses aimed at enhancing KPIs and generate high-quality reports and dashboards for clear visibility on core operational metrics.Process Improvement: Provide ongoing feedback and innovative ideas for process enhancements to the Operations Manager, ensuring our operations remain scalable and efficient.Courier Engagement: Engage hands-on to maximize the satisfaction of our couriers, known as Glovers, by optimizing support processes and serving as a key point of contact for their daily needs.Cross-Functional Collaboration: Facilitate effective communication and alignment with other teams, including Commercial and Quality Control Account Managers.This position demands a blend of operational insight, stakeholder management, analytical acumen, and creativity to navigate various challenges!

Join our dynamic team at metgroup as a Senior Internal Control and Risk Management Analyst, where you will leverage your expertise in the energy sector to enhance our internal controls and risk management frameworks. In this pivotal role, you will collaborate with cross-functional teams to ensure compliance with regulatory requirements and mitigate potential risks.

Enpal is on a mission to create the largest renewable energy community in Europe. As we rapidly expand in Italy, we are looking for individuals who are eager to build and innovate rather than just follow instructions.Our work revolves around solar energy, heat pumps, energy storage, and wallbox solutions. We embrace a digital-first approach, emphasizing speed, automation, and artificial intelligence.Job Description:We are seeking a proactive individual who is excited to develop processes from the ground up rather than merely managing existing ones.As a member of the Business Development team, your responsibilities will include: - Creating and optimizing operational workflows - Automating manual processes - Analyzing data to support strategic decision-making - Managing relationships with internal and external stakeholders.This is not a role for mere execution - we want someone who is ready to dive in, solve problems independently, and propose innovative solutions.

Enpal is Europe's leading green unicorn, founded in Berlin in 2017 and expanding its operations in Italy since 2023, boasting over 70,000 satisfied customers.Our mission is to empower customers with comprehensive energy independence solutions through photovoltaic systems, wallboxes, and heat pumps, all integrated with innovative digital experiences and technologies.Job Description:We are on the lookout for a passionate SEO & LLM Optimization Intern to join our SEO team, dedicated to enhancing organic visibility and traffic from search engines (Google, Bing, etc.) and emerging AI-based systems like ChatGPT, Gemini, Perplexity, and other conversational assistants. In this role, you will actively contribute to the development and automation of strategic SEO activities, supporting the entire process of performance enhancement through AI tools and automation technologies. This is a unique learning opportunity for individuals with an analytical, technical, and experimental mindset who wish to build robust skills in one of the most dynamic sectors of digital marketing.Assist in keyword research and analysis using SEO tools (e.g., Ahrefs, Semrush, Google Search Console).Develop strategic prompts for generating SEO-optimized content using LLM (ChatGPT, Gemini, Claude, Perplexity).Collaborate in the production and review of content focused on indexing and search intent.Monitor the ranking and organic performance of content.Experiment with AI-driven content optimization techniques (e.g., topic clustering, entity mapping, schema markup).Analyze the evolution of algorithms and AI functionalities in search engines.Support the creation of SEO reports and performance dashboards.What You Bring:A curious mindset about digital marketing, search engines, and the application of artificial intelligence in content creation and online visibility.Genuine interest in AI tools such as ChatGPT, Gemini, Claude, Perplexity, and similar automation and content generation instruments.

 YOUR MISSIONAt Glovo, we aim to transform the grocery shopping experience for consumers. To achieve this, we strive to provide a remarkable experience for our customers. As the MFC Store Manager, you will oversee and coordinate operations within one of our dark stores, prioritizing safety, quality, customer satisfaction, productivity, and a fun work environment.Daily responsibilities include:Maintaining a safe workplace for all team members.Assessing work forecasts and establishing productivity targets to align with overall operational goals.Identifying and spearheading process improvement initiatives.Optimizing labor resources to ensure the efficient operation of MFCs while achieving production targets.Cultivating a start-up mentality and upholding Glovo’s Core Values. RESPONSIBILITIESOversee at least one MFC.Ensure staff are adequately trained and their needs are met so they can concentrate on their tasks.Continuously motivate, coach, and provide performance feedback to pickers and picker leads.Coordinate both physical and virtual workflows to ensure timely dispatch of products.Manage labor allocation, conduct meetings, and assign job responsibilities.Engage in thorough problem-solving across all areas to guarantee smooth operations.Train and support employees in Glovo’s standard operating procedures and the use of relevant equipment and software.Ensure pickers are equipped with the necessary tools and facilitate repairs or replacements as required.Timely report and escalate systemic issues to management.Review and update Standard Operating Procedures in line with Glovo's best practices.Comprehend processes and daily objectives thoroughly, making recommendations for performance enhancements.Identify and mitigate safety hazards within the MFC.Perform administrative tasks and additional responsibilities as assigned by management.Collaborate with other departments (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps, etc.) to implement initiatives. WHAT YOU WILL BRING TO THE RIDEMinimum of 3 years of experience in operations management, working with multidisciplinary teams in retail, distribution, or logistics environments.Effective communication and motivational skills.Strong problem-solving abilities.Excellent logical reasoning skills.Proficient in people management (managing teams of 10-20). Ability to prioritize tasks and execute with excellence.Fluency in both Italian and English. Nice to have:Familiarity with Six Sigma tools and Lean methodologies.