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Salesforce Administrator at AvePoint | Kuala Lumpur

AvePointKuala Lumpur, Kuala Lumpur, Malaysia
On-site Full-time

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Experience Level

Experience

Qualifications

To thrive in this role, you should possess: Proven experience as a Salesforce Administrator or in a similar role. Salesforce Administrator Certification is preferred. Strong understanding of Salesforce platform features and functionalities. Excellent analytical and problem-solving skills. Ability to work collaboratively with diverse teams and stakeholders. Effective communication skills, both written and verbal. Experience in data management and reporting.

About the job

About AvePoint:

AvePoint stands as the global leader in data security, governance, and resilience, transcending traditional solutions to establish a robust data foundation that empowers organizations worldwide to collaborate confidently. Over 25,000 clients across the globe depend on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data in various collaboration environments, including Microsoft, Google, and Salesforce. Our global channel partner program encompasses around 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions accessible in more than 100 cloud marketplaces. To discover more, visit www.avepoint.com.

At AvePoint, we are dedicated to investing in our people. Our culture, built on agility, passion, and teamwork, empowers you to craft your career, make a meaningful impact, and take charge of your future. Unleash your full potential with us!

Job Summary

We are in search of a Salesforce Administrator who will be responsible for configuring, maintaining, supporting, and continuously enhancing our Salesforce platform for both enterprise and government clients. The ideal candidate will act as the first point of contact for Salesforce-related inquiries, assist users, troubleshoot system errors, and ensure seamless daily operations. You will collaborate closely with business stakeholders to gather requirements, configure the Salesforce environment accordingly, and implement enhancements that deliver maximum business value.


  • Collaborate with stakeholders to gather, analyze, and document business requirements related to Salesforce.
  • Configure standard and custom Salesforce objects, fields, page layouts, record types, workflows, approval processes, and validation rules.
  • Develop and maintain reports and dashboards to support business operations and decision-making.
  • Administer user access, roles, profiles, permission sets, and data visibility.
  • Manage sandbox environments, support data imports/exports, and assist with data quality initiatives.
  • Monitor platform performance and proactively identify areas for improvement.
  • Support end-users by providing training, documentation, and troubleshooting assistance.

About AvePoint

AvePoint is a pioneering force in data security and governance, dedicated to helping organizations securely manage their data and collaborate effectively. With a commitment to innovation and excellence, AvePoint empowers businesses to achieve their objectives while ensuring the integrity and availability of their critical information.

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