About the job
- Architect and implement tailored Salesforce Service Cloud solutions to align with organizational needs.
- Customize and enhance Service Cloud functionalities such as case management, knowledge base, and client portals.
- Develop and manage Apex classes, triggers, and Lightning Web Components (LWC) to improve system performance.
- Facilitate integration between Salesforce and third-party systems via REST APIs.
- Engage with interdisciplinary teams to collect requirements and deliver exceptional solutions.
- Refine existing Salesforce configurations and customizations to boost operational efficiency.
- Diagnose and resolve intricate technical challenges.
- Keep abreast of Salesforce updates and industry best practices.
- Offer technical mentorship and guidance to junior developers.
- Participate in code review processes to ensure compliance with coding standards.

