Salesforce Service Cloud Technical Lead - Retail & E-Commerce

Jobgether is hiring an Infrastructure Technical Lead to join the Infra Core team in Portugal. This position focuses on maintaining and improving the reliability and efficiency of core infrastructure systems. Role overview The Infrastructure Technical Lead will guide the development and implementation of infrastructure solutions that keep essential systems running smoothly. Collaboration with teams across the company is central to this role, especially when designing strategies that meet evolving business needs. Key responsibilities Oversee the operation of core infrastructure systems to ensure continuous performance and reliability. Work closely with cross-functional teams to design and implement infrastructure strategies. Support the business by adapting infrastructure to meet changing requirements. Collaboration This role involves frequent interaction with colleagues from different departments, contributing technical expertise to group projects and infrastructure planning.

We are seeking an experienced .NET Technical Lead to join our innovative team at inetum2. In this role, you will leverage your technical expertise to lead projects, mentor junior developers, and ensure the successful delivery of high-quality software solutions. You will collaborate with cross-functional teams and drive the technical vision of our projects.

We are seeking a passionate and innovative Core Product Engineer to join our dynamic team at bounce. As a Core Product Engineer, you will play a pivotal role in the development and enhancement of our core products. Your expertise will drive the design, implementation, and optimization of our product offerings, ensuring they meet the highest standards of quality and performance.

Your impact on a significant mission:The RoleAs the Technical Lead, you will serve as the pivotal technical authority and chief decision-maker for our Video Security development initiatives. You will bear the ultimate responsibility for the technical design and the overall engineering integrity of our products. From initial requirement gathering to final regulatory certification, you will ensure that all engineering disciplines collaborate to deliver the most effective security solution.Key ResponsibilitiesTechnical Leadership: Be the primary resource for all engineering-related inquiries within the project. You will devise technical concepts while balancing crucial engineering decisions and trade-offs.Requirements Engineering: Spearhead the initial identification and translation of product requirements into detailed technical specifications, ensuring a clear progression for our multidisciplinary development teams.System Architecture: Define and oversee the system architecture. You must harmonize complex requirements with technical feasibility, cost-effectiveness, and compliance with global standards to establish a solid product foundation.Risk Management: Proactively identify and mitigate technical risks throughout the project lifecycle. This includes in-depth assessments of system reliability and functional safety, ensuring potential failure points are addressed at the architectural or design stages.HW & SW Integration: Act as the main integrator between Hardware (HW) and Software (SW) components. You will synchronize these areas to guarantee seamless interoperability, ensuring the system functions as a cohesive, high-performance unit.Comprehensive Oversight: Maintain an overarching perspective of the development process. You will monitor the technical progress throughout design, implementation, and rigorous testing phases, ensuring the product is primed for global deployment.Certification & Compliance: Lead the technical pathway towards final product certification. You will ensure the system adheres to all necessary regulatory, safety, and industry-specific standards required for international markets.Innovation Exploration: Actively scout and assess emerging technologies and industry trends. You will evaluate how advancements in AI, sensor technology, and connectivity can be incorporated into the product vision to sustain keenfinity's competitive advantage.

Mission: Join our dynamic Data & IA IT Product Team to facilitate the deployment of an innovative solution. As a Master Data Management Technical Lead and Reltio Architect, you will serve as the expert user of Reltio, adeptly connecting intricate data models with efficient business automation through Workato.Main Responsibilities:Lead the design and rollout of Reltio, including L3 configurations, match/merge rules, survivorship logic, and user interface layouts.Develop and implement sophisticated data models, crosswalks, and hierarchies.Supervise the development, integration, and data pipelines via Reltio Integration Hub and APIs.Offer technical guidance and mentorship to project teams.Assist with data migration and testing processes.Manage platform operations, performance, releases, and troubleshooting issues.Collaborate closely with Data Engineers, Business Analysts, providers, and Business Stakeholders to translate business needs into technical specifications that leverage Reltio’s capabilities.

Role overview jobgether is hiring a Senior Core Systems Developer based in Portugal. This position plays a central part in the technical team, shaping the core software systems that power the platform. The work directly affects the reliability and quality of services delivered to clients. What you will do Design and implement software solutions for key system components Maintain and enhance existing systems to support strong performance and reliability Work closely with colleagues to deliver features aligned with business objectives What matters here Expertise, careful problem-solving, and a commitment to quality drive the team at jobgether. The company focuses on building technology that helps clients reach their goals.

About the Role:We are on the lookout for a seasoned and technically proficient Product Manager for Core Banking to take the helm of our core banking platform and spearhead its next phase of growth.This is not just a feature-driven role; you will be responsible for a pivotal banking system that underpins our financial infrastructure and facilitates our expansion into Banking-as-a-Service (BaaS). Your primary focus will be on enhancing scalability, ensuring sustainability, and delivering measurable business results.You will define the product vision, prioritize initiatives, and guarantee that the platform evolves in alignment with our guiding principle: achieving sustainable growth in both active clients and revenue.Collaboration will be key as you work at the intersection of Product and Engineering, partnering with developers, delivery managers, and business stakeholders to build scalable and technically robust solutions that provide real value.If you thrive on managing complex systems, conceptualizing architecture and scalability, and driving impactful results through a disciplined roadmap execution, this position is tailored for you.Reporting Line: CPOLocation: Lisbon, Portugal; potential travel to Cyprus and Poland

Fundraise Up is looking for a Product Manager for Core Markets based in Portugal (remote). This role centers on improving product offerings and increasing user satisfaction within key markets. Role overview As Product Manager, you will work closely with teams across the company to shape solutions that address the specific needs of our core markets. Collaboration is central, as you help guide the direction of new features and enhancements. What you will do Work with cross-functional teams to develop solutions for core markets Use knowledge of market trends and customer needs to inform product strategy Help ensure product development aligns with client expectations Requirements Experience in product management Strong understanding of market trends and customer needs Ability to collaborate effectively with diverse teams

Role Overview:Fundraise Up is seeking a dynamic and experienced Product Analytics Team Lead to spearhead our Core team. This pivotal role requires an analytics expert with over 7 years of experience, who will establish the vision, framework, and standards for product analytics across our organization.As the inaugural leader of this team, you will have the opportunity to define its mission, set priorities, and implement a roadmap that enhances our analytics capabilities. Your insights will drive decision-making and influence the strategic direction of our product development efforts.About Fundraise Up:Fundraise Up is a cutting-edge fundraising platform dedicated to streamlining the donation process for nonprofits. We are committed to continuous innovation, significantly improving page load times and conversion rates while accommodating a variety of payment methods. Monthly, millions of dollars are raised through our platform, trusted by leading organizations like UNICEF and the American Heart Association, maintaining a stellar 4.9 out of 5 rating on top review platforms.Team Environment:Join an expansive product development team of over 150 professionals, spread across diverse locations including Spain, Serbia, Poland, Turkey, and more. Our collaborative and high-impact environment fosters open communication, knowledge sharing, and bi-weekly engineering meetups aimed at exploring technical challenges and showcasing team insights.

About GliaAt Glia, we are revolutionizing the customer service landscape for banks and credit unions with our cutting-edge AI solutions. Our unique ChannelLess® Architecture seamlessly integrates AI and human agents, enhancing both voice and digital interactions. With our philosophy of AI for All™, we empower organizations to achieve unparalleled efficiency and customer experience by automating conversations and optimizing service operations.Valued at over $1 billion and recognized as a Deloitte Technology Fast 500™ company for five consecutive years, Glia serves more than 700 financial institutions and boasts an impressive 72 NPS. We are also proud to be certified as a Great Place to Work, enjoying a remarkable 98% employee satisfaction rate.Our Infrastructure Team plays a critical role in maintaining and enhancing Glia's cloud-native core infrastructure, ensuring its availability, security, and performance. This team is responsible for implementing infrastructure pipelines, monitoring tools, and supporting our product teams in achieving rapid development without compromising quality.The RoleAs a Senior Infrastructure Engineer, your key responsibilities will include:Regularly maintaining and updating Glia’s core infrastructure;Troubleshooting and resolving infrastructure-related issues swiftly;Enhancing our security posture through proactive measures;Implementing and managing Infrastructure pipelines efficiently;Establishing support for telemetry solutions;Consulting with cross-functional teams on infrastructure matters;Collaborating with third-party vendors and service providers.You will report to the Engineering Manager, with projects driven by business goals in collaboration with the Director of Engineering. All projects are planned, led, and executed by engineers within the team.Team SetupOur Infrastructure Team consists of talented engineers located in Estonia, Portugal, and Poland. We prioritize remote collaboration, although we also have physical offices in Tallinn and Tartu for those who prefer an in-office environment. We operate within the Eastern European time zone (EET/EEST) and are currently hiring for this role in Estonia and Poland.Technology StackInfrastructure: AWS, Kubernetes...

Join Generix Group as a Technical Architect within our IT-Ops team, where you will be instrumental in designing, implementing, and maintaining the architectures, infrastructures, and technical middlewares that empower our applications and services. KEY RESPONSIBILITIESCollaboration with Architecture R&D Teams:Work closely with R&D architects to ensure that technical decisions align with the standards and constraints of IT operations.Facilitate the communication of technical requirements from operations to development teams.Creation of Technical Architecture Documentation:Develop and maintain comprehensive high-level and low-level design documents (HLD/LLD), including retrospective documentation.Establish standards and best practices for technical architecture in partnership with relevant teams.Collaboration with Infrastructure and Operations Teams:Coordinate with IT-Ops teams for the successful implementation of solutions, middlewares, and applications.Provide level 3 support for complex runtime incidents requiring in-depth expertise.

Remote People creates technology that streamlines global payroll, benefits, taxes, and compliance. The company supports organizations in hiring and managing talent across borders, making it easier for teams to operate internationally. The workplace values diversity and welcomes candidates from all backgrounds. The team aims to foster an inclusive environment where different perspectives are respected and encouraged. Role overview The Lead Engineer provides both hands-on technical leadership and guidance to the engineering team. This position shapes product architecture, defines technical standards, and encourages a culture of learning and continuous improvement within the group. This role can be based in Lisbon at the office or performed remotely from anywhere in Europe.

inetum2 is seeking a highly skilled Senior Infrastructure Engineer to join our dynamic team in Lisbon. In this role, you will be responsible for designing, implementing, and maintaining our infrastructure systems, ensuring optimal performance and security. You will collaborate with cross-functional teams to drive innovative solutions and enhance our technological capabilities.The ideal candidate will possess a strong background in infrastructure management, cloud technologies, and network security. If you are passionate about technology and thrive in a fast-paced environment, we would love to hear from you!

Join Altersolutions as an Infrastructure Engineer, where you'll play a pivotal role in designing, implementing, and maintaining robust infrastructure solutions. You will collaborate with cross-functional teams to ensure our systems are efficient, scalable, and secure.

Role overview Speechify seeks a Tech Lead for the Android Core Product team in Lisbon, Portugal. This position centers on guiding Android app development with an emphasis on reliable performance and refined user experience. The Tech Lead provides direction and support to a talented group of developers. The team works to enhance current products and investigates new features for future releases. What you will do Lead the development of Android applications, ensuring strong performance and usability Support and mentor developers as they improve existing products Help the team explore and shape new product features Location This role is based in Lisbon, Portugal.

Join inetum2 as a Kubernetes Infrastructure Specialist and leverage your expertise in container orchestration to enhance our infrastructure. You will be responsible for designing, implementing, and maintaining Kubernetes clusters, ensuring high availability, scalability, and security. Collaborate with cross-functional teams to optimize cloud deployments and streamline operations.

Role overview inetum2 seeks an IT Cloud Infrastructure Administrator based in Lisbon. The position centers on managing cloud infrastructure and making sure services remain reliable and efficient. What you will do Oversee daily operations of cloud infrastructure and identify areas for improvement Collaborate with teams throughout the company to support cloud-based services Contribute to maintaining high service reliability and strong performance

Role overview Speechify is hiring a Tech Lead in Lisbon to manage the Web Core Product and Chrome Extension. This position centers on leading a team of developers, shaping the technical direction, and maintaining a high standard for user experience and feature reliability. What you will do Guide and support a development team focused on the web core product and Chrome extension. Ensure features are reliable and user experiences meet high standards. Help define product direction in a competitive market. Requirements Strong technical background relevant to web products and browser extensions. Experience leading or mentoring developers. Ability to drive product quality and direction. Based in Lisbon, Portugal.

Speechify’s mission is to make reading accessible for everyone, removing barriers to learning. Over 50 million people use Speechify to convert PDFs, books, Google Docs, news articles, and websites into audio. Our suite includes apps for iOS, Android, Mac, Chrome, and web. Recent honors include Google’s 'Chrome Extension of the Year' and Apple’s 'Design Award for Inclusivity' for 2025. The team is fully distributed, with nearly 200 employees worldwide. Our colleagues include engineers, AI researchers, and alumni from organizations like Amazon, Microsoft, and Google, as well as graduates from top PhD programs and founders of successful startups. About the Role Speechify is looking for a Tech Lead, Android Core Product, based in Coimbra, Portugal. This senior engineering position focuses on expanding and improving the most popular text-to-speech app on the Play Store. The role centers on supporting a growing user base and leading projects that advance our mission. The environment suits strategic thinkers who enjoy significant product influence and thrive on building great user experiences. Leadership is recognized through technical excellence and strong results, not hierarchy. We value a strong work ethic, clear communication, and a drive to compete at a high level. What You Will Do Guide major feature development, working closely with design to deliver polished, high-impact features. Help shape the direction and growth of the Android engineering team. Take ownership of reliability metrics for essential app functions, ensuring they meet high standards. Collaborate with Product, Design, and Engineering teams to align on goals and execution. Review code and support team members to maintain quality and foster growth. Respond to critical issues and adapt quickly to new challenges as they arise. Interview Process The interview process includes several technical assessments, typically completed within one week.