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We are looking for a meticulous Accounts Receivable Collections Specialist to oversee our billing and customer collections processes. This role is crucial in ensuring that invoices are dispatched accurately and punctually, following up with clients to secure payments, and maintaining a seamless end-to-end collections cycle. The ideal candidate will be highly organized, possess excellent communication skills, and be comfortable engaging with customers through email in a professional yet assertive manner.
Generate and send invoices directly from the accounting system on a recurring schedule.
Monitor accounts receivable and keep track of outstanding balances.
Dispatch timely payment reminders and follow up with clients via email to ensure the collection of overdue invoices.
Maintain precise records of all invoices, payments, and customer interactions.
Work collaboratively with the finance team to reconcile accounts and address billing discrepancies.
Provide weekly reports on invoicing and collections status.
Support process improvements to minimize overdue balances and enhance the collections workflow.
We are looking for a meticulous Accounts Receivable Collections Specialist to oversee our billing and customer collections processes. This role is crucial in ensuring that invoices are dispatched accurately and punctually, following up with clients to secure payments, and maintaining a seamless end-to-end collections cycle. The ideal candidate will be highly…
Join our team as a Collections Specialist, where you will play a vital role in managing and collecting outstanding accounts receivables from our valued clients and customers. You will also tackle various aspects of the collections process, including resolving customer billing issues and minimizing accounts receivables.Key Responsibilities:Daily monitoring of billed accounts to ensure timely payments.Identification and follow-up on outstanding accounts receivables.Investigation of historical data related to debts and billing.Implement strategies to encourage prompt payment from clients.Address and resolve any billing discrepancies.Communicate with clients regarding overdue payments.Prepare and present detailed reports on collection activities and progress.Maintain productivity by managing a minimum of 40 claims per workday.
We are seeking a detail-oriented and proactive Accounts Receivable Collections Specialist to join our dynamic team at hireframe. This fully remote role, conducted during U.S. business hours, focuses on maintaining exceptional customer service standards and requires effective communication skills to manage both internal and external relationships.The successful candidate will report to the Head of North American Collections and will play a pivotal role in overseeing daily operations, ensuring open receivables are efficiently managed, and fostering strong relationships with clients.Key ResponsibilitiesManage daily collections activities, driving performance against set DSO targets through proactive engagement via emails and phone calls.Analyze metrics daily to enhance workflows and reach targeted outcomes for assigned accounts.Develop relationships with client Accounts Payable teams, serving as the primary point of contact to facilitate cash collection processes.Address complex client issues, ensuring resolution while maintaining high accuracy and professionalism.Handle moderately complex account assignments, providing informed recommendations when necessary.Respond to general AR/AP inquiries and assist in resolving payment discrepancies.Collaborate with the Credit team to establish payment schedules for overdue accounts.Conduct biweekly meetings with Business Leaders to report on open receivables and provide actionable insights.Build effective partnerships across departments (Credit, Account Management, Sales, etc.) to streamline collections and address past-due accounts.Collaborate with the AR manager to refine SOPs and improve operational processes.Assist with month-end close processes and other finance-related projects as necessary.
Join Our Team as an Accounts Receivable & Collections Specialist!About the RoleWe are looking for an exceptionally organized and proactive Accounts Receivable (AR) & Collections Specialist to oversee payment management, track outstanding invoices, and foster robust relationships with our clients.The ideal candidate will be confident on the phone, professional in email communication, and capable of creating positive customer interactions while ensuring timely collections. Proficiency in Excel is crucial, and familiarity with Cin7 and QuickBooks Online (QBO) is a significant advantage.Key ResponsibilitiesOversee the complete Accounts Receivable (AR) cycle.Track overdue accounts and follow up on outstanding invoices.Engage with customers through phone and email regarding payment statuses.Establish and maintain professional relationships with clients.Address and resolve any billing discrepancies or payment concerns.Accurately post and reconcile payments.Keep meticulous AR records and documentation.Create AR aging reports and financial summaries using Excel.Manage inventory and invoice records within Cin7.Document and reconcile financial transactions in QuickBooks Online (QBO).QualificationsDemonstrated experience in Accounts Receivable and Collections.Proficient in Excel (including formulas, Pivot Tables, and VLOOKUP/XLOOKUP).Experience using QuickBooks Online (QBO).Familiarity with Cin7 is preferred.Outstanding verbal and written communication skills.Professional and confident when interacting with customers.Strong attention to detail and excellent organizational abilities.Adept at managing multiple accounts and consistent follow-ups.Work Schedule 9:00 AM – 5:00 PM ESTBenefitsWeekly payWork from home
⏰ Shift Schedule & Work Setup:Work hours align with the Eastern Timezone (Night Shift in PH)100% Remote — enjoy the convenience of working from homeCandidates must be equipment ready (including a laptop, headset, etc.) to facilitate a smooth transition and efficient work process. Job Summary:The role of a Collections Specialist is vital for ensuring timely collection of outstanding balances for the company. The ideal candidate will possess exceptional communication and negotiation skills, coupled with strong analytical abilities. A collaborative spirit is essential, as is the capacity to manage competing priorities. A solid understanding of collections laws and regulations is also required. Key Responsibilities:Adhere to established standards and processes that deliver consistent results for clients. Be vigilant in maintaining these standards.Customer Outreach: Proactively contact clients with overdue accounts, reminding them of their outstanding balances and negotiating payment plans.Dispute Resolution: Address and resolve any disputes or issues related to outstanding balances, collaborating with customers, internal teams, or external entities as needed.Record Keeping: Accurately document all customer interactions, including notes from conversations, payment arrangements, and other pertinent information.Data Analysis: Analyze account data to uncover trends and patterns.Strategy Development: Create and implement collections strategies that align with the company’s financial goals and objectives.Cross-Department Collaboration: Engage with other departments to ensure that collections processes are synchronized with broader business operations.Additional Responsibilities:Maintain accurate and real-time timesheets.Receive mentorship and constructive feedback from peers and supervisors.Escalate complex issues to senior team members or appropriate departments when necessary.Actively participate in team huddles, L10 meetings, one-on-one check-ins, and other team gatherings.Attend required training sessions and team meetings.Ensure that all work aligns with company standards.Assist fellow team members as needed.Maintain clear and ongoing communication with clients and colleagues.Collaborate across departments to enhance client satisfaction.Continuously provide feedback to improve processes and procedures.
Join Remote Raven as an Accounts Receivable Collections Specialist and play a pivotal role in managing our financial relationships. This remote position offers you the flexibility to work from anywhere in the Philippines while contributing to our mission of delivering exceptional financial services. You will be responsible for ensuring timely collections, managing client accounts, and maintaining excellent communication with our clients to facilitate smooth transactions.
Full-time|Remote|Remote — Central Visayas, Philippines
Join the innovative finance team at Remote VA as an experienced Accounts Receivable and Collections Specialist, with a strong focus on QuickBooks. Your role will encompass the management of the accounts receivable process, ensuring prompt collections, and maintaining precise financial records.Key Responsibilities: Leverage QuickBooks for effective accounts receivable management and tracking of payment records. Process incoming payments, ensuring accurate reconciliation and application within the system. Reach out to clients regarding overdue invoices and effectively resolve any payment disputes. Prepare and dispatch invoices, credit memos, and account statements. Generate and analyze reports related to accounts receivable and collection strategies. Contribute to the enhancement of collection processes and the implementation of best practices. Collaborate with the finance team to ensure adherence to internal policies. Organize and maintain documentation pertinent to accounts receivable activities.
As an O2C Collection Specialist at AECOM, you will play a vital role in ensuring timely collection of accounts receivable and managing customer relationships. You will be responsible for monitoring outstanding invoices, performing reconciliations, and liaising with customers to resolve any discrepancies. Your analytical skills will be crucial in identifying trends and implementing processes to improve collection efficiency.
Join our dynamic team as an Accounts Receivable Specialist at SGS, where you will play a pivotal role in managing our financial operations. As part of our Shared Services Center, you will be responsible for ensuring the accurate processing of accounts receivable transactions, maintaining customer records, and facilitating timely collections. This is an excellent opportunity to enhance your skills and contribute to our continued success.
Position OverviewAs a Collections Virtual Assistant focused on cash flow management and accounts receivable within the construction sector, your primary goal is to ensure the timely movement of cash flow. This role is pivotal in guaranteeing that invoices are promptly issued, payments are diligently followed up on, and overdue balances are consistently monitored.This position is proactive and requires direct engagement with clients to secure payments. If you are hesitant to engage in payment discussions or shy away from following up on delayed payments, this role may not be suitable for you.Key Responsibilities1. Ownership of Collections: Proactively reach out to clients regarding overdue and upcoming payments via phone and email. Lead conversations with confidence and clarity until payment is secured.2. Invoice Management: Collaborate with Project Managers to promptly trigger invoices post-project completion, ensuring accuracy to prevent delays.3. Cash Flow Monitoring: Maintain an active cash flow calendar, tracking expected payments and overdue accounts, providing management with visibility into cash flow status.4. Payment Follow-Up System: Establish and uphold a structured approach to collections follow-ups, employing effective communication strategies to engage non-responsive clients.5. Basic Bookkeeping Support: Enter financial data into QuickBooks Online as required.
Full-time|Remote|Remote — Metro Manila, Philippines
Bridge33 Capital is an innovative and rapidly expanding private equity firm specializing in open-air strip retail. We are on the lookout for a dynamic Accounts Receivable (AR) and Accounts Payable (AP) Specialist to join our dedicated Finance & Accounting team.The ideal candidate will possess extensive experience in finance and accounting, taking charge of accurately coding, approving, and processing a high volume of payables. Additionally, you will ensure the correct application of receivables across multiple entities in alignment with our established policies and procedures.Key Responsibilities:Accounts ReceivableAccurately and promptly apply payments to tenant accounts.Analyze financial reports and collaborate closely with property management and accounting to identify and resolve issues with tenant ledgers and reconciliations.Conduct monthly reviews of tenant credits, overpayments, and applications.Assist property management with collection efforts, including follow-ups, overdue negotiations, and referrals to collections when necessary.General DutiesMaintain organized and accurate documentation within electronic filing systems, overseeing the hierarchy and integrity of the Accounting Dropbox folder.Collaborate with both internal and external stakeholders to address issues and inquiries promptly.Engage in ad hoc projects and initiatives, including those with ambiguous processes.Regularly update accounting and financial information in accordance with prescribed standards and systems.Exhibit flexibility in supporting various teammates within the Property Accounting department, balancing multiple responsibilities.Effectively communicate the status of workflow tasks to supervisors.Prepare charges, receipts, and payables within our accounting system, ensuring adequate supporting documentation is provided.Maintain financial files, workbooks, property spreadsheets, and trackers.Assist with reporting as required.
Join our team as an Accounts Receivable Specialist and become the primary liaison for all finance-related inquiries from our valued clients.In this role, you will oversee the monthly collections process, which includes managing late fees, sending payment reminders, making phone calls, handling portal closures, and coordinating collections for delinquent accounts.The starting compensation for this position is $4 USD per hour.Key Responsibilities:Initiate outbound calls to clients to remind them of overdue invoices.Utilize the Salesforce platform to send invoicing emails, reminders about late fees, and payment notifications.Create and distribute invoices on the first business day of each month.Handle 15-20 inbound calls daily to address client billing inquiries.Respond to client email inquiries related to billing.Close cases assigned to the Finance Department efficiently.Process automated payments for clients via Stripe.Manage the transition of delinquent accounts to a collection agency.Scan checks and allocate payments to appropriate accounts in Salesforce.Monitor incoming ACH transactions and apply them accurately in Salesforce.Restrict access to portals for delinquent clients and reinstate once payments are received.Process deposits from clients through checks, ACH transfers, and automated payments.Foster a positive and direct relationship between the community and our company.Qualifications:Prior experience in a Finance or Billing Department is preferred.Familiarity with Salesforce or other CRM systems is advantageous.Proficient in G-Suite and Microsoft Office applications.Strong attendance and punctuality are essential.Capable of quickly learning new software and utilizing systems accurately; a natural problem solver focused on creating effective solutions.Ability to work independently while recognizing the value of teamwork.Excellent verbal and written communication skills, with the capacity to tailor communication styles to diverse audiences.Accountability for departmental and organizational metrics, data, and deadlines.Detail-oriented and capable of adapting to changing processes.Demonstrate integrity and respect for individuals in a trusting and respectful environment.Commitment to continuous learning and development, encouraging others to pursue growth in technical and interpersonal skills.MUST be willing to work in the US Timezone.Knowledge of Sage Accounting software is a plus.
Job Title: Collections Specialist Location: Fully Remote (Central Time – Texas) Industry: Construction Schedule: Full-Time, Monday to Friday | 8:00 AM – 5:00 PM CSTAbout the RoleJoin our dynamic finance team as a Collections Specialist where your attention to detail and organizational skills will shine. You will play a crucial role in managing accounts receivable, resolving payment issues, and nurturing positive relationships with clients in the construction sector. Collaborate with finance, project management, and sales teams to ensure the efficient collection of outstanding balances while maintaining professionalism in client interactions.Key ResponsibilitiesAccounts Receivable & Collections Monitor and manage customer account balances and aging reports to identify overdue accounts. Engage with customers through phone, email, and written communication to follow up on outstanding invoices. Facilitate timely collections in line with established payment terms. Maintain accurate records of collection activities in accounting and ERP systems. Client Communication & Dispute Resolution Act as the primary contact for clients regarding outstanding payments. Investigate and address payment discrepancies or disputes in a timely and professional manner. Coordinate with project managers, estimators, and billing teams to resolve billing issues and support collection efforts. Reporting & Documentation Prepare weekly and monthly accounts receivable and collections status reports for management. Keep updated records of client communications and payment arrangements. Escalate high-risk accounts to management or legal when necessary, ensuring proper documentation. Compliance & Process Improvement Ensure adherence to company policies, legal regulations, and industry standards. Propose and assist in implementing process improvements to enhance efficiency and reduce Days Sales Outstanding (DSO). Collaborate on establishing payment plans or alternative arrangements when required.
Full-time|$650/mo - $650/mo|Remote|Remote — Metro Manila, Philippines
Join the talented team at Remote VA as an Accounts Payable and Accounts Receivable Specialist. This integral role involves overseeing both the accounts payable and accounts receivable functions, ensuring precision and punctuality in financial transactions while nurturing robust financial relationships with our clients and vendors.Key Responsibilities Oversee and process all accounts payable transactions, including invoice verification, payment processing, and vendor account reconciliations. Manage accounts receivable duties by generating invoices, tracking outstanding payments, and maintaining customer account records. Analyze accounts payable and receivable aging reports, taking appropriate action on overdue accounts and discrepancies. Collaborate with internal teams to address any billing or payment discrepancies with vendors and clients. Maintain precise financial documentation and support month-end closing activities. Deliver regular financial reports on accounts payable and receivable status and cash flow forecasts. Ensure adherence to financial policies, standards, and regulatory requirements. Continuously enhance accounts processes to drive efficiency and accuracy.
Join our dynamic and proactive team as an Accounts Receivable Specialist, where you will oversee the complete accounts receivable process for a fast-paced, remote-first organization. This role is perfect for a detail-oriented individual with experience in managing accounts receivable for major retail clients within the Consumer Packaged Goods (CPG) sector. The successful candidate will possess exceptional organizational and analytical capabilities, be adept at working across multiple systems, and demonstrate an ability to independently handle tasks and resolve payment discrepancies.Key ResponsibilitiesOversee the entire accounts receivable cycle, which includes posting and applying payments, issuing credit memos, and reconciling discrepancies.Analyze and interpret remittance advice from large retail clients such as Walmart, Target, UNFI, and KeHE.Efficiently access and navigate customer portals to retrieve necessary documentation and identify any missing remittances.Proactively initiate and follow up on payment inquiries to ensure the swift resolution of outstanding balances.Maintain professional communication with retail customers via email to resolve discrepancies or request additional documentation.Assist in the implementation of Floret accounting software for accounts receivable workflows.Work collaboratively with internal finance and operations teams to guarantee accurate revenue recognition and seamless month-end closes.Regularly update and maintain AR aging reports, providing status updates on collections.Qualifications2 to 5 years of experience in accounts receivable.Must possess experience working in the Consumer Packaged Goods (CPG) industry.Demonstrated experience managing accounts receivable for significant retail clients (e.g., Walmart, Target, UNFI, KeHE).Skilled in navigating customer portals and interpreting complex remittance documentation.Exemplary analytical skills and a keen attention to detail.Outstanding organizational and communication skills with a proactive, problem-solving attitude.Ability to work independently in a remote setting and effectively manage multiple priorities.Proficient in QuickBooks Online and Google Suite.Familiarity with AR/accounting software such as Floret is advantageous.Employee BenefitsAt hireframe, we offer a supportive remote-first work environment with team members located across the United States, Mexico, and the Philippines. Our comprehensive benefits package includes:Flexible remote work arrangementsPaid Time OffHealth Maintenance Organization (HMO) coverageAnnual performance bonusesDedicated coaching for additional support and skill developmentOpportunities for professional growth
Position: Accounts Receivable Accountant (ServiceTitan Specialist) Location: Fully Remote (Preferred time zone: EST - New York business hours)Employment Type: Full-TimeAbout the CompanyJoin our client, a dynamic and expanding HVAC company, dedicated to providing outstanding service to both residential and commercial clients. Utilizing ServiceTitan, a premier field service management platform, our operations encompass scheduling, dispatching, invoicing, and enhancing customer experiences. We are looking for a meticulous, dependable, and technology-savvy Accounts Receivable (AR) Accountant to be an integral part of our finance team, overseeing invoicing, collections, and receivables reporting.Role OverviewThe Accounts Receivable Accountant will take charge of managing and refining the complete AR process, focusing on generating and issuing precise customer invoices through ServiceTitan, tracking accounts, following up on outstanding payments, and ensuring timely collections. This position will be a vital liaison between the finance, operations, and customer service teams.Core Responsibilities Invoicing & BillingDaily generation and dispatch of accurate customer invoices using ServiceTitan.Reconciliation of job costs to ensure invoices accurately reflect labor, materials, and service charges.Review technician notes, service tickets, and attachments to maintain invoice accuracy.Collaborate with operations teams to resolve any invoice discrepancies.Accounts Receivable ManagementMonitor AR aging reports and proactively follow up with customers on overdue accounts.Record incoming payments in ServiceTitan and/or accounting systems like QuickBooks, NetSuite, or Xero.Establish and manage customer payment terms, agreements, and billing preferences.Engage with customers regarding billing disputes and ensure timely resolutions.Reporting & ReconciliationPrepare weekly AR aging reports and cash collection forecasts.Monthly reconciliation of the AR subledger with the general ledger.Assist with month-end closing activities related to revenue and receivables.Support audit and compliance needs by maintaining precise records and documentation.Collaboration & SystemsAct as the finance team’s ServiceTitan expert for invoicing and payment workflows.Work closely with dispatch, sales, and customer service teams to ensure seamless AR operations.Propose enhancements to streamline the AR and billing process.
Company Overview:Airspace is an innovative, tech-driven freight forwarding company that is revolutionizing the delivery of critical packages worldwide. With headquarters in Carlsbad, California, and a European office in Amsterdam, we boast a diverse team of employees globally.As a pioneer in AI and machine learning, we utilize advanced data analytics and proprietary technology to streamline logistics across a vast network of drivers and airlines. Our mission is to ensure the timely and secure delivery of mission-critical items, ranging from organs for transplant to essential machinery parts and sensitive electronic components.Airspace has earned recognition as one of America's best Startup Employers, featured in CNBC’s Disruptor 50 list, and highlighted as an Innovation and Disruption leader by CBS News. Supported by prominent investors, including Telstra Ventures and HarbourVest Partners, Airspace has successfully raised over $140 million in funding.
Full-time|On-site|Pasig, Metro Manila, Philippines
Role Overview Rentokil Initial is looking for an Accounts Receivable Specialist to support the finance team in Pasig, Metro Manila. This position focuses on managing customer accounts and supporting timely collections to keep operations running smoothly. Main Responsibilities Process invoices accurately and on schedule Track incoming payments and update account records Investigate and resolve payment discrepancies What We Look For Strong analytical skills Keen attention to detail Commitment to customer service
Position: Collections Specialist (Remote - Night Shift | HVAC Company)Work Hours: Night Shift (Aligned with New York, U.S. business hours)Industry: HVAC / BPO / CollectionsStart Date: ASAPEmployment Type: Full-TimeAbout the Company:Join a rapidly expanding HVAC company based in the United States, dedicated to delivering top-notch heating, ventilation, and air conditioning services. As our customer base grows, we are in search of a proactive Collections Specialist to effectively manage accounts receivable and enhance cash flow efficiency. This pivotal role is essential to our financial health, particularly during off-peak seasons when receivables can accumulate.About the Role:This role transcends typical customer service responsibilities, demanding a high degree of professionalism, meticulous attention to detail, and exceptional communication skills. You will initiate contact with customers, confidently navigate challenging discussions, and ensure prompt collection of overdue invoices while juggling multiple systems and tasks.Key Responsibilities:Conduct high-volume outbound collection calls (up to 50 per day) to customers with outstanding balances using RingCentral (all calls recorded).Manage an active accounts receivable balance from clients.Research and review customer files during conversations to provide accurate updates.Handle sensitive or challenging discussions with professionalism and clarity.Maintain comprehensive call records and collection notes in the system.Identify upselling or cross-selling opportunities during customer interactions when appropriate.Collaborate with internal teams (finance, operations, sales) to resolve disputes or account issues.Propose enhancements to the collections workflow and customer engagement strategies.
Join Wing, a forward-thinking company reshaping the future of work, as a Remote Accounts Receivable/Payable Specialist. In this pivotal role, you will manage comprehensive accounts payable and receivable processes, ensuring financial accuracy while contributing to strategic financial improvements. Your expertise will be crucial in reconciling high-value financial statements, overseeing collections, developing cash flow projections, and leading automation initiatives. Collaborate closely with executive stakeholders to refine financial policies and conduct audits to maintain regulatory compliance. If you are driven by excellence and a desire to optimize workflows, we invite you to apply and be part of our ambitious journey!
We are looking for a meticulous Accounts Receivable Collections Specialist to oversee our billing and customer collections processes. This role is crucial in ensuring that invoices are dispatched accurately and punctually, following up with clients to secure payments, and maintaining a seamless end-to-end collections cycle. The ideal candidate will be highly…
Join our team as a Collections Specialist, where you will play a vital role in managing and collecting outstanding accounts receivables from our valued clients and customers. You will also tackle various aspects of the collections process, including resolving customer billing issues and minimizing accounts receivables.Key Responsibilities:Daily monitoring of billed accounts to ensure timely payments.Identification and follow-up on outstanding accounts receivables.Investigation of historical data related to debts and billing.Implement strategies to encourage prompt payment from clients.Address and resolve any billing discrepancies.Communicate with clients regarding overdue payments.Prepare and present detailed reports on collection activities and progress.Maintain productivity by managing a minimum of 40 claims per workday.
We are seeking a detail-oriented and proactive Accounts Receivable Collections Specialist to join our dynamic team at hireframe. This fully remote role, conducted during U.S. business hours, focuses on maintaining exceptional customer service standards and requires effective communication skills to manage both internal and external relationships.The successful candidate will report to the Head of North American Collections and will play a pivotal role in overseeing daily operations, ensuring open receivables are efficiently managed, and fostering strong relationships with clients.Key ResponsibilitiesManage daily collections activities, driving performance against set DSO targets through proactive engagement via emails and phone calls.Analyze metrics daily to enhance workflows and reach targeted outcomes for assigned accounts.Develop relationships with client Accounts Payable teams, serving as the primary point of contact to facilitate cash collection processes.Address complex client issues, ensuring resolution while maintaining high accuracy and professionalism.Handle moderately complex account assignments, providing informed recommendations when necessary.Respond to general AR/AP inquiries and assist in resolving payment discrepancies.Collaborate with the Credit team to establish payment schedules for overdue accounts.Conduct biweekly meetings with Business Leaders to report on open receivables and provide actionable insights.Build effective partnerships across departments (Credit, Account Management, Sales, etc.) to streamline collections and address past-due accounts.Collaborate with the AR manager to refine SOPs and improve operational processes.Assist with month-end close processes and other finance-related projects as necessary.
Join Our Team as an Accounts Receivable & Collections Specialist!About the RoleWe are looking for an exceptionally organized and proactive Accounts Receivable (AR) & Collections Specialist to oversee payment management, track outstanding invoices, and foster robust relationships with our clients.The ideal candidate will be confident on the phone, professional in email communication, and capable of creating positive customer interactions while ensuring timely collections. Proficiency in Excel is crucial, and familiarity with Cin7 and QuickBooks Online (QBO) is a significant advantage.Key ResponsibilitiesOversee the complete Accounts Receivable (AR) cycle.Track overdue accounts and follow up on outstanding invoices.Engage with customers through phone and email regarding payment statuses.Establish and maintain professional relationships with clients.Address and resolve any billing discrepancies or payment concerns.Accurately post and reconcile payments.Keep meticulous AR records and documentation.Create AR aging reports and financial summaries using Excel.Manage inventory and invoice records within Cin7.Document and reconcile financial transactions in QuickBooks Online (QBO).QualificationsDemonstrated experience in Accounts Receivable and Collections.Proficient in Excel (including formulas, Pivot Tables, and VLOOKUP/XLOOKUP).Experience using QuickBooks Online (QBO).Familiarity with Cin7 is preferred.Outstanding verbal and written communication skills.Professional and confident when interacting with customers.Strong attention to detail and excellent organizational abilities.Adept at managing multiple accounts and consistent follow-ups.Work Schedule 9:00 AM – 5:00 PM ESTBenefitsWeekly payWork from home
⏰ Shift Schedule & Work Setup:Work hours align with the Eastern Timezone (Night Shift in PH)100% Remote — enjoy the convenience of working from homeCandidates must be equipment ready (including a laptop, headset, etc.) to facilitate a smooth transition and efficient work process. Job Summary:The role of a Collections Specialist is vital for ensuring timely collection of outstanding balances for the company. The ideal candidate will possess exceptional communication and negotiation skills, coupled with strong analytical abilities. A collaborative spirit is essential, as is the capacity to manage competing priorities. A solid understanding of collections laws and regulations is also required. Key Responsibilities:Adhere to established standards and processes that deliver consistent results for clients. Be vigilant in maintaining these standards.Customer Outreach: Proactively contact clients with overdue accounts, reminding them of their outstanding balances and negotiating payment plans.Dispute Resolution: Address and resolve any disputes or issues related to outstanding balances, collaborating with customers, internal teams, or external entities as needed.Record Keeping: Accurately document all customer interactions, including notes from conversations, payment arrangements, and other pertinent information.Data Analysis: Analyze account data to uncover trends and patterns.Strategy Development: Create and implement collections strategies that align with the company’s financial goals and objectives.Cross-Department Collaboration: Engage with other departments to ensure that collections processes are synchronized with broader business operations.Additional Responsibilities:Maintain accurate and real-time timesheets.Receive mentorship and constructive feedback from peers and supervisors.Escalate complex issues to senior team members or appropriate departments when necessary.Actively participate in team huddles, L10 meetings, one-on-one check-ins, and other team gatherings.Attend required training sessions and team meetings.Ensure that all work aligns with company standards.Assist fellow team members as needed.Maintain clear and ongoing communication with clients and colleagues.Collaborate across departments to enhance client satisfaction.Continuously provide feedback to improve processes and procedures.
Join Remote Raven as an Accounts Receivable Collections Specialist and play a pivotal role in managing our financial relationships. This remote position offers you the flexibility to work from anywhere in the Philippines while contributing to our mission of delivering exceptional financial services. You will be responsible for ensuring timely collections, managing client accounts, and maintaining excellent communication with our clients to facilitate smooth transactions.
Full-time|Remote|Remote — Central Visayas, Philippines
Join the innovative finance team at Remote VA as an experienced Accounts Receivable and Collections Specialist, with a strong focus on QuickBooks. Your role will encompass the management of the accounts receivable process, ensuring prompt collections, and maintaining precise financial records.Key Responsibilities: Leverage QuickBooks for effective accounts receivable management and tracking of payment records. Process incoming payments, ensuring accurate reconciliation and application within the system. Reach out to clients regarding overdue invoices and effectively resolve any payment disputes. Prepare and dispatch invoices, credit memos, and account statements. Generate and analyze reports related to accounts receivable and collection strategies. Contribute to the enhancement of collection processes and the implementation of best practices. Collaborate with the finance team to ensure adherence to internal policies. Organize and maintain documentation pertinent to accounts receivable activities.
As an O2C Collection Specialist at AECOM, you will play a vital role in ensuring timely collection of accounts receivable and managing customer relationships. You will be responsible for monitoring outstanding invoices, performing reconciliations, and liaising with customers to resolve any discrepancies. Your analytical skills will be crucial in identifying trends and implementing processes to improve collection efficiency.
Join our dynamic team as an Accounts Receivable Specialist at SGS, where you will play a pivotal role in managing our financial operations. As part of our Shared Services Center, you will be responsible for ensuring the accurate processing of accounts receivable transactions, maintaining customer records, and facilitating timely collections. This is an excellent opportunity to enhance your skills and contribute to our continued success.
Position OverviewAs a Collections Virtual Assistant focused on cash flow management and accounts receivable within the construction sector, your primary goal is to ensure the timely movement of cash flow. This role is pivotal in guaranteeing that invoices are promptly issued, payments are diligently followed up on, and overdue balances are consistently monitored.This position is proactive and requires direct engagement with clients to secure payments. If you are hesitant to engage in payment discussions or shy away from following up on delayed payments, this role may not be suitable for you.Key Responsibilities1. Ownership of Collections: Proactively reach out to clients regarding overdue and upcoming payments via phone and email. Lead conversations with confidence and clarity until payment is secured.2. Invoice Management: Collaborate with Project Managers to promptly trigger invoices post-project completion, ensuring accuracy to prevent delays.3. Cash Flow Monitoring: Maintain an active cash flow calendar, tracking expected payments and overdue accounts, providing management with visibility into cash flow status.4. Payment Follow-Up System: Establish and uphold a structured approach to collections follow-ups, employing effective communication strategies to engage non-responsive clients.5. Basic Bookkeeping Support: Enter financial data into QuickBooks Online as required.
Full-time|Remote|Remote — Metro Manila, Philippines
Bridge33 Capital is an innovative and rapidly expanding private equity firm specializing in open-air strip retail. We are on the lookout for a dynamic Accounts Receivable (AR) and Accounts Payable (AP) Specialist to join our dedicated Finance & Accounting team.The ideal candidate will possess extensive experience in finance and accounting, taking charge of accurately coding, approving, and processing a high volume of payables. Additionally, you will ensure the correct application of receivables across multiple entities in alignment with our established policies and procedures.Key Responsibilities:Accounts ReceivableAccurately and promptly apply payments to tenant accounts.Analyze financial reports and collaborate closely with property management and accounting to identify and resolve issues with tenant ledgers and reconciliations.Conduct monthly reviews of tenant credits, overpayments, and applications.Assist property management with collection efforts, including follow-ups, overdue negotiations, and referrals to collections when necessary.General DutiesMaintain organized and accurate documentation within electronic filing systems, overseeing the hierarchy and integrity of the Accounting Dropbox folder.Collaborate with both internal and external stakeholders to address issues and inquiries promptly.Engage in ad hoc projects and initiatives, including those with ambiguous processes.Regularly update accounting and financial information in accordance with prescribed standards and systems.Exhibit flexibility in supporting various teammates within the Property Accounting department, balancing multiple responsibilities.Effectively communicate the status of workflow tasks to supervisors.Prepare charges, receipts, and payables within our accounting system, ensuring adequate supporting documentation is provided.Maintain financial files, workbooks, property spreadsheets, and trackers.Assist with reporting as required.
Join our team as an Accounts Receivable Specialist and become the primary liaison for all finance-related inquiries from our valued clients.In this role, you will oversee the monthly collections process, which includes managing late fees, sending payment reminders, making phone calls, handling portal closures, and coordinating collections for delinquent accounts.The starting compensation for this position is $4 USD per hour.Key Responsibilities:Initiate outbound calls to clients to remind them of overdue invoices.Utilize the Salesforce platform to send invoicing emails, reminders about late fees, and payment notifications.Create and distribute invoices on the first business day of each month.Handle 15-20 inbound calls daily to address client billing inquiries.Respond to client email inquiries related to billing.Close cases assigned to the Finance Department efficiently.Process automated payments for clients via Stripe.Manage the transition of delinquent accounts to a collection agency.Scan checks and allocate payments to appropriate accounts in Salesforce.Monitor incoming ACH transactions and apply them accurately in Salesforce.Restrict access to portals for delinquent clients and reinstate once payments are received.Process deposits from clients through checks, ACH transfers, and automated payments.Foster a positive and direct relationship between the community and our company.Qualifications:Prior experience in a Finance or Billing Department is preferred.Familiarity with Salesforce or other CRM systems is advantageous.Proficient in G-Suite and Microsoft Office applications.Strong attendance and punctuality are essential.Capable of quickly learning new software and utilizing systems accurately; a natural problem solver focused on creating effective solutions.Ability to work independently while recognizing the value of teamwork.Excellent verbal and written communication skills, with the capacity to tailor communication styles to diverse audiences.Accountability for departmental and organizational metrics, data, and deadlines.Detail-oriented and capable of adapting to changing processes.Demonstrate integrity and respect for individuals in a trusting and respectful environment.Commitment to continuous learning and development, encouraging others to pursue growth in technical and interpersonal skills.MUST be willing to work in the US Timezone.Knowledge of Sage Accounting software is a plus.
Job Title: Collections Specialist Location: Fully Remote (Central Time – Texas) Industry: Construction Schedule: Full-Time, Monday to Friday | 8:00 AM – 5:00 PM CSTAbout the RoleJoin our dynamic finance team as a Collections Specialist where your attention to detail and organizational skills will shine. You will play a crucial role in managing accounts receivable, resolving payment issues, and nurturing positive relationships with clients in the construction sector. Collaborate with finance, project management, and sales teams to ensure the efficient collection of outstanding balances while maintaining professionalism in client interactions.Key ResponsibilitiesAccounts Receivable & Collections Monitor and manage customer account balances and aging reports to identify overdue accounts. Engage with customers through phone, email, and written communication to follow up on outstanding invoices. Facilitate timely collections in line with established payment terms. Maintain accurate records of collection activities in accounting and ERP systems. Client Communication & Dispute Resolution Act as the primary contact for clients regarding outstanding payments. Investigate and address payment discrepancies or disputes in a timely and professional manner. Coordinate with project managers, estimators, and billing teams to resolve billing issues and support collection efforts. Reporting & Documentation Prepare weekly and monthly accounts receivable and collections status reports for management. Keep updated records of client communications and payment arrangements. Escalate high-risk accounts to management or legal when necessary, ensuring proper documentation. Compliance & Process Improvement Ensure adherence to company policies, legal regulations, and industry standards. Propose and assist in implementing process improvements to enhance efficiency and reduce Days Sales Outstanding (DSO). Collaborate on establishing payment plans or alternative arrangements when required.
Full-time|$650/mo - $650/mo|Remote|Remote — Metro Manila, Philippines
Join the talented team at Remote VA as an Accounts Payable and Accounts Receivable Specialist. This integral role involves overseeing both the accounts payable and accounts receivable functions, ensuring precision and punctuality in financial transactions while nurturing robust financial relationships with our clients and vendors.Key Responsibilities Oversee and process all accounts payable transactions, including invoice verification, payment processing, and vendor account reconciliations. Manage accounts receivable duties by generating invoices, tracking outstanding payments, and maintaining customer account records. Analyze accounts payable and receivable aging reports, taking appropriate action on overdue accounts and discrepancies. Collaborate with internal teams to address any billing or payment discrepancies with vendors and clients. Maintain precise financial documentation and support month-end closing activities. Deliver regular financial reports on accounts payable and receivable status and cash flow forecasts. Ensure adherence to financial policies, standards, and regulatory requirements. Continuously enhance accounts processes to drive efficiency and accuracy.
Join our dynamic and proactive team as an Accounts Receivable Specialist, where you will oversee the complete accounts receivable process for a fast-paced, remote-first organization. This role is perfect for a detail-oriented individual with experience in managing accounts receivable for major retail clients within the Consumer Packaged Goods (CPG) sector. The successful candidate will possess exceptional organizational and analytical capabilities, be adept at working across multiple systems, and demonstrate an ability to independently handle tasks and resolve payment discrepancies.Key ResponsibilitiesOversee the entire accounts receivable cycle, which includes posting and applying payments, issuing credit memos, and reconciling discrepancies.Analyze and interpret remittance advice from large retail clients such as Walmart, Target, UNFI, and KeHE.Efficiently access and navigate customer portals to retrieve necessary documentation and identify any missing remittances.Proactively initiate and follow up on payment inquiries to ensure the swift resolution of outstanding balances.Maintain professional communication with retail customers via email to resolve discrepancies or request additional documentation.Assist in the implementation of Floret accounting software for accounts receivable workflows.Work collaboratively with internal finance and operations teams to guarantee accurate revenue recognition and seamless month-end closes.Regularly update and maintain AR aging reports, providing status updates on collections.Qualifications2 to 5 years of experience in accounts receivable.Must possess experience working in the Consumer Packaged Goods (CPG) industry.Demonstrated experience managing accounts receivable for significant retail clients (e.g., Walmart, Target, UNFI, KeHE).Skilled in navigating customer portals and interpreting complex remittance documentation.Exemplary analytical skills and a keen attention to detail.Outstanding organizational and communication skills with a proactive, problem-solving attitude.Ability to work independently in a remote setting and effectively manage multiple priorities.Proficient in QuickBooks Online and Google Suite.Familiarity with AR/accounting software such as Floret is advantageous.Employee BenefitsAt hireframe, we offer a supportive remote-first work environment with team members located across the United States, Mexico, and the Philippines. Our comprehensive benefits package includes:Flexible remote work arrangementsPaid Time OffHealth Maintenance Organization (HMO) coverageAnnual performance bonusesDedicated coaching for additional support and skill developmentOpportunities for professional growth
Position: Accounts Receivable Accountant (ServiceTitan Specialist) Location: Fully Remote (Preferred time zone: EST - New York business hours)Employment Type: Full-TimeAbout the CompanyJoin our client, a dynamic and expanding HVAC company, dedicated to providing outstanding service to both residential and commercial clients. Utilizing ServiceTitan, a premier field service management platform, our operations encompass scheduling, dispatching, invoicing, and enhancing customer experiences. We are looking for a meticulous, dependable, and technology-savvy Accounts Receivable (AR) Accountant to be an integral part of our finance team, overseeing invoicing, collections, and receivables reporting.Role OverviewThe Accounts Receivable Accountant will take charge of managing and refining the complete AR process, focusing on generating and issuing precise customer invoices through ServiceTitan, tracking accounts, following up on outstanding payments, and ensuring timely collections. This position will be a vital liaison between the finance, operations, and customer service teams.Core Responsibilities Invoicing & BillingDaily generation and dispatch of accurate customer invoices using ServiceTitan.Reconciliation of job costs to ensure invoices accurately reflect labor, materials, and service charges.Review technician notes, service tickets, and attachments to maintain invoice accuracy.Collaborate with operations teams to resolve any invoice discrepancies.Accounts Receivable ManagementMonitor AR aging reports and proactively follow up with customers on overdue accounts.Record incoming payments in ServiceTitan and/or accounting systems like QuickBooks, NetSuite, or Xero.Establish and manage customer payment terms, agreements, and billing preferences.Engage with customers regarding billing disputes and ensure timely resolutions.Reporting & ReconciliationPrepare weekly AR aging reports and cash collection forecasts.Monthly reconciliation of the AR subledger with the general ledger.Assist with month-end closing activities related to revenue and receivables.Support audit and compliance needs by maintaining precise records and documentation.Collaboration & SystemsAct as the finance team’s ServiceTitan expert for invoicing and payment workflows.Work closely with dispatch, sales, and customer service teams to ensure seamless AR operations.Propose enhancements to streamline the AR and billing process.
Company Overview:Airspace is an innovative, tech-driven freight forwarding company that is revolutionizing the delivery of critical packages worldwide. With headquarters in Carlsbad, California, and a European office in Amsterdam, we boast a diverse team of employees globally.As a pioneer in AI and machine learning, we utilize advanced data analytics and proprietary technology to streamline logistics across a vast network of drivers and airlines. Our mission is to ensure the timely and secure delivery of mission-critical items, ranging from organs for transplant to essential machinery parts and sensitive electronic components.Airspace has earned recognition as one of America's best Startup Employers, featured in CNBC’s Disruptor 50 list, and highlighted as an Innovation and Disruption leader by CBS News. Supported by prominent investors, including Telstra Ventures and HarbourVest Partners, Airspace has successfully raised over $140 million in funding.
Full-time|On-site|Pasig, Metro Manila, Philippines
Role Overview Rentokil Initial is looking for an Accounts Receivable Specialist to support the finance team in Pasig, Metro Manila. This position focuses on managing customer accounts and supporting timely collections to keep operations running smoothly. Main Responsibilities Process invoices accurately and on schedule Track incoming payments and update account records Investigate and resolve payment discrepancies What We Look For Strong analytical skills Keen attention to detail Commitment to customer service
Position: Collections Specialist (Remote - Night Shift | HVAC Company)Work Hours: Night Shift (Aligned with New York, U.S. business hours)Industry: HVAC / BPO / CollectionsStart Date: ASAPEmployment Type: Full-TimeAbout the Company:Join a rapidly expanding HVAC company based in the United States, dedicated to delivering top-notch heating, ventilation, and air conditioning services. As our customer base grows, we are in search of a proactive Collections Specialist to effectively manage accounts receivable and enhance cash flow efficiency. This pivotal role is essential to our financial health, particularly during off-peak seasons when receivables can accumulate.About the Role:This role transcends typical customer service responsibilities, demanding a high degree of professionalism, meticulous attention to detail, and exceptional communication skills. You will initiate contact with customers, confidently navigate challenging discussions, and ensure prompt collection of overdue invoices while juggling multiple systems and tasks.Key Responsibilities:Conduct high-volume outbound collection calls (up to 50 per day) to customers with outstanding balances using RingCentral (all calls recorded).Manage an active accounts receivable balance from clients.Research and review customer files during conversations to provide accurate updates.Handle sensitive or challenging discussions with professionalism and clarity.Maintain comprehensive call records and collection notes in the system.Identify upselling or cross-selling opportunities during customer interactions when appropriate.Collaborate with internal teams (finance, operations, sales) to resolve disputes or account issues.Propose enhancements to the collections workflow and customer engagement strategies.
Join Wing, a forward-thinking company reshaping the future of work, as a Remote Accounts Receivable/Payable Specialist. In this pivotal role, you will manage comprehensive accounts payable and receivable processes, ensuring financial accuracy while contributing to strategic financial improvements. Your expertise will be crucial in reconciling high-value financial statements, overseeing collections, developing cash flow projections, and leading automation initiatives. Collaborate closely with executive stakeholders to refine financial policies and conduct audits to maintain regulatory compliance. If you are driven by excellence and a desire to optimize workflows, we invite you to apply and be part of our ambitious journey!
