Application Support Engineer Jobs in Czechia· Page 3

420 jobs found

41 - 60 of 420 Jobs
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payugpo logo
Full-time|On-site|Prague, Czech Republic

We are seeking a dynamic Sales Support Specialist who is passionate about enhancing the experience of our small and medium-sized business (SMB) merchants. In this role, you will provide vital support during the onboarding process and assist with daily operations, addressing any queries that arise. Your responsibilities will include managing a portfolio of SM…

Feb 18, 2026
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Outreach logo
Full-time|On-site|Prague

Role overview The Program Manager, Supportability at Outreach in Prague works to enhance the support experience for customers. The main focus is on making Outreach products more reliable and ensuring they align with customer needs. This role involves both process improvement and collaboration with various teams. Key responsibilities Lead initiatives that simplify support and ongoing maintenance of Outreach products. Collaborate with cross-functional teams to identify and deliver improvements that raise product performance and customer satisfaction. Spot opportunities to refine support processes or product features, and help implement those changes. Location This role is based in Prague.

Apr 24, 2026
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rossum.ai logo
Full-time|On-site|Prague

Role overview Rossum.ai seeks a Customer Support Specialist to join its Customer Experience (CX & Services) team in Prague. The focus is on providing timely, empathetic, and effective assistance to customers. By handling questions and resolving issues, the support team helps clients automate routine tasks so they can focus on more valuable work. Rossum.ai encourages new ideas and welcomes those interested in refining troubleshooting workflows and improving the overall customer experience. Shift options This position offers two fixed shifts to support customers around the world. Please specify your preferred shift in your application: Night Shift: Wednesday to Sunday, 00:00 – 08:30 Evening Shift: Saturday to Wednesday, 16:00 – 00:30 What you will do Respond to customer inquiries in a professional manner and maintain high satisfaction levels. Troubleshoot software issues and guide customers through solutions step by step. Share recurring customer feedback with Product and Engineering teams. Propose and help implement process improvements to make the product easier to use. Meet service level agreements (SLAs) to deliver timely support. Requirements At least 1 year of experience in customer support or a client-facing role, preferably in SaaS. Familiarity with ticketing systems (such as Zendesk or Intercom), CRM tools, and basic troubleshooting. Empathy, patience, and strong communication skills. A problem-solving mindset that combines hands-on support with strategic thinking about customer needs.

Apr 21, 2026
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Dimension Data logo
Full-time|On-site|Prague

The Security Engineer (L2) plays a vital role in delivering exceptional second-line technical support to our clients. This position involves proactively identifying and resolving technical incidents and challenges, ensuring that our clients receive timely service restoration. As a key player in managing incidents of medium complexity, you will oversee the incident management process from start to finish, ensuring effective resolutions.Key Responsibilities:Deliver remote technical support to clients.Diagnose and identify the root causes of incidents.Ensure the successful resolution of incidents and service requests.Engage in performance reviews, pinpointing areas for improvement and offering actionable suggestions.Analyze recurring or high-impact incidents and steer them through the problem management process.

Dec 17, 2017
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D-ploy logo
Full-time|Remote|Prague, Prague, Czechia

D-ploy is a leading provider of IT and Engineering Solutions, dedicated to serving clients across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.Our commitment to delivering cutting-edge services and innovative solutions has established us as a trusted partner for many industry-leading organizations. We believe in the power of collaboration and aim to enhance our customers' IT productivity, thereby contributing significantly to their overall success.If you are a motivated, adaptable, and solution-focused individual seeking to thrive in a rapidly growing international environment, we invite you to join our team and make an impact where IT truly matters!

Oct 20, 2025
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Pure Storage logo
Full-time|On-site|Prague, Czech Republic

Join us in the rapidly evolving tech landscape as we revolutionize the data storage industry. At Pure Storage, you will be at the forefront of innovation, growing alongside a team of the brightest minds in the field.Our mission is to create technology that transforms the world. If you're eager to embrace limitless possibilities and make a significant impact, we invite you to become part of our dynamic team.THE ROLEAs a Technical Services Engineer (TSE), you will be an integral member of our 24/7 global support team, assisting customers with their vital workloads on Pure Storage systems. You will tackle a variety of challenges that intersect hardware, software, and customer environments, employing advanced technical troubleshooting skills and excellent communication to provide effective solutions.Our culture is rooted in Persistence, Creativity, Teamwork, Ownership, and a Customer-First mentality. You will embody these values daily while collaborating closely with teams across Support, Engineering, and the field.WHAT YOU'LL DOManage and resolve support cases across multiple severity levels, including urgent incidents affecting customer production systems.Troubleshoot intricate environments encompassing storage, networking, operating systems, hypervisors, and applications, utilizing logs, traces, and remote access tools.Foster clear communication with customers: set expectations, outline action plans, and deliver concise, professional updates until resolution is achieved.Collaborate with internal teams (PSE, Engineering, Escalation Management, SEs, and field) to expedite the resolution of complex issues and prolonged escalations.Document insights in internal notes, JIRAs, knowledge bases, FAQs, and runbooks to enhance service continuity and improvement.Contribute to team growth by sharing expertise, providing training sessions, and informally mentoring junior engineers.Be part of shift, weekend, holiday, and on-call rotations as necessary to maintain our 24/7 global service.

Mar 19, 2026
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duvo logo
Full-time|On-site|Prague

About UsAt duvo, we recognize that enterprise teams often waste time transferring data between outdated systems. This inefficiency leads to delays and risks that can be costly. Our dynamic team is dedicated to changing this paradigm for good. With robust traction and a commitment to solving genuine problems for our clients, we are on the lookout for exceptional talent to join our ranks. We pride ourselves on our humility, diligence, and results-oriented approach.Our VisionWe are developing the next-generation Agentic Automation Platform designed for enterprises—a comprehensive solution where AI agents autonomously handle end-to-end tasks across various user interfaces and APIs, all while ensuring governance. Our platform goes beyond traditional copilots, empowering business users to define outcomes while our agents manage planning, execution, approval requests, and continuous learning. Starting with sectors like retail—focusing on category management, supply chain, and financial operations, we aim to deliver clear ROI before expanding into other functions and industries.Velocity is our competitive advantage: we ship rapidly, iterate swiftly, and foster a culture of continuous improvement.Role OverviewWe are seeking a dedicated Technical Support Specialist who is enthusiastic about ensuring the success of our enterprise customers using our platform. In this role, you will serve as the vital link between customers, our AI Solutions Consulting team, and Customer Success, managing support via Intercom. Your focus will be on automating support processes where possible while ensuring that every interaction with customers is meaningful and high-quality.Key Responsibilities:Comprehensive Customer Experience Management: You will not only handle tickets but also follow through to ensure that issues are fully resolved, making sure customers feel valued throughout the process.Automation and Personalization: You will consistently identify opportunities for smart automation, self-service content, and streamlined workflows, ensuring that human interaction is reserved for the most critical moments.Collaboration Across Teams: You will work closely with AI Solutions Consultants and the Customer Success team to share insights, escalate issues intelligently, and maintain alignment on customer needs.Effective Communication: You will convey information clearly and calmly, whether dealing with frustrated stakeholders or complex cases, ensuring productive conversations.Proficient Use of Tools: Your daily tasks will involve deep engagement with Intercom and the duvo platform, allowing you to thoroughly understand the product, replicate issues, and provide accurate solutions.

Mar 10, 2026
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Dimension Data logo
Full-time|On-site|Prague

As a Customer Interactive Solutions Engineer (L2) specializing in German support, you will play a vital role in delivering exceptional second-line technical assistance to our clients. Your expertise will be instrumental in proactively diagnosing and resolving technical incidents and challenges. Through effective incident management, you will ensure a swift restoration of services, maintaining high standards of client satisfaction.Key Responsibilities:Deliver remote technical support to clients, ensuring timely and effective solutions.Investigate and identify the root causes of incidents to prevent recurrence.Oversee the resolution of incidents and service requests, ensuring thorough documentation.Engage in performance evaluations, pinpointing areas for improvement and providing actionable recommendations.Manage high-impact incidents through a structured problem management process, reviewing recurring issues to enhance service quality.

Dec 17, 2017
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TransPerfect Gaming logo
Full-time|On-site|Prague, Praha, Hlavní město, Czechia

Join Our Team at TransPerfect GamingAt TransPerfect Gaming, we are a dedicated global collective of gaming enthusiasts striving to deliver exceptional player support, foster vibrant gaming communities, and provide top-tier services such as quality assurance, localization, and co-development. Our commitment to innovation and collaboration drives us to create immersive gaming experiences that break down language barriers and unite players worldwide.Your Role as a Player Support Project ManagerAre you passionate about gaming and skilled in project management? We’re looking for a strategic leader to oversee a dynamic 24/7 support team, proficient in over 10 languages. In this pivotal role, you will uphold our high standards of service quality while nurturing a positive team environment.Your responsibilities will include optimizing team performance, managing key performance indicators (KPIs) such as customer satisfaction (CSAT), quality assurance (QA), and productivity, all while exceeding client expectations.

Aug 21, 2025
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hashtagtalent logo
Full-time|On-site|Prague

The Unified Communications (Voice) Engineer plays a crucial role in delivering exceptional second-line technical support services to clients. By proactively identifying and addressing technical incidents, this position ensures a swift restoration of services through effective incident management. You will handle incidents of medium complexity while striving for efficient resolutions and enhanced client satisfaction.Key Responsibilities:Provide expert remote technical support to clients.Investigate and identify root causes of incidents.Ensure timely resolution of incidents and service requests.Engage in performance reviews, pinpointing areas for improvement and proposing actionable solutions.Oversee and manage recurring or high-impact incidents through a structured problem management process.

Dec 17, 2017
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jobgether logo
Full-time|On-site|Czechia

Join a well-known luxury beauty brand as a Senior Customer Support Agent based in Czechia. This position serves as the main contact for customers, helping them with questions and guidance about the brand’s products. The role aims to strengthen customer satisfaction and loyalty through attentive support. What you will do Provide responsive customer service through phone, email, and chat channels. Handle inquiries and concerns with professionalism, sharing clear product information. Work with other teams to resolve customer issues and suggest process improvements. Support the development of junior agents by assisting with training and mentorship. Who this role suits This role fits someone who enjoys helping customers, communicates clearly, and can share product knowledge. Experience in customer support and a collaborative approach are important.

Apr 29, 2026
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Bloomreach logo
Full-time|Remote|Czechia

Join Bloomreach, the leading provider of an innovative agentic platform for personalization. We are transforming the way businesses interact with their customers through the development and deployment of AI agents that personalize the entire customer journey.We are mainstreaming autonomous search, enhancing product discovery to be more intuitive and conversational for customers while increasing profitability for businesses.Our vision includes making conversational shopping a reality, offering tailored guidance and product expertise to every shopper at every step of their journey.We aim to design the future of autonomous marketing, streamlining workflows and allowing marketers to focus on the creative and strategic tasks that matter.All of this is powered by the intelligence of a single AI engine — Loomi AI — ensuring that personalization is not just autonomous, but also consistent. From retail to financial services, hospitality to gaming, over 1,400 global brands, including American Eagle, Sonepar, and Pandora, trust Bloomreach to drive growth and foster lasting customer loyalty.We are expanding our Bloomreach Engagement Support Team and are on the lookout for a new Associate Product Support Specialist to work during US and EMEA business hours. This position offers remote work options from Czechia or Slovakia, with the choice of office space available in Bratislava, Brno, or Prague. Are you ready to take on this exciting challenge?

Feb 16, 2026
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Umdasch Group logo
Full-time|On-site|Litomyšl

Join our dynamic team at Umdasch Group as a Customer Service Representative specializing in Sales Support. In this role, you will be the first point of contact for our customers, ensuring their inquiries are handled with professionalism and efficiency. Your responsibilities will involve processing orders, providing product information, and collaborating closely with the sales team to enhance customer satisfaction.

Apr 8, 2026
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AFRY logo
Full-time|On-site|Brno

Development of technological diagrams (P&ID) for various industrial applications.Establishing fundamental design parameters for equipment and piping.Conducting balance and flow calculations (creating basic balance diagrams, determining pressure losses in pipes, sizing pipelines and valves).Creating simulation models.Drafting purchasing specifications for valves, pumps, heat exchangers, and other industrial equipment.Collaborating on bids and cost calculations.Providing author supervision during implementations.Participating in customer and supplier negotiations.Contributing to HAZOP studies.Engaging in the acceptance of equipment at subcontractors for our customers.

Mar 13, 2026
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AFRY logo
Full-time|On-site|Ostrava

Join AFRY as a Lead Project Engineer in the field of Civil Engineering, where your expertise will guide innovative construction projects to successful completion. You will oversee project development from inception to execution, ensuring quality, efficiency, and adherence to regulations.

Nov 6, 2025
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AFRY logo
Full-time|On-site|Prague

We are seeking a talented Structural Engineer to join our Civil Engineering team in Prague. In this role, you will be responsible for conducting structural calculations, designing structural systems using various materials, and preparing the structural section of project documentation. You will work on diverse types of land construction projects and collaborate closely with other professional designers within the team.

Feb 27, 2026
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AFRY logo
Full-time|On-site|Prague

Join AFRY as a Lead Project Engineer specializing in civil engineering projects. In this pivotal role, you will oversee project development from conception through completion, ensuring adherence to timelines, budgets, and quality standards. Collaborate with a dynamic team, engage with clients, and contribute to innovative solutions in the construction sector.

Mar 20, 2026
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AFRY logo
Full-time|On-site|České Budějovice

Join our esteemed team at AFRY as a Design Engineer in the Civil Engineering Department. In this role, you will be responsible for creating innovative designs and solutions that meet the needs of our clients in various infrastructure projects. Your expertise will help shape the future of sustainable construction and urban development.

Nov 7, 2025
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AFRY logo
Full-time|On-site|Brno

Join the dynamic team at AFRY as a Lead Project Engineer specializing in civil engineering projects. You will be responsible for overseeing project execution from conception to completion, ensuring that all engineering standards and client specifications are met. Collaborate with multidisciplinary teams to deliver innovative solutions and drive project success.

Nov 6, 2025
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AFRY logo
Full-time|On-site|Prague

Join AFRY as a Lead Project Engineer specializing in Civil Engineering. In this pivotal role, you will oversee and drive diverse construction projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with multidisciplinary teams to deliver innovative solutions that meet client expectations and contribute to the sustainable development of our communities.

Nov 6, 2025

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