About the job
assist-world seeks an Experienced Immigration Virtual Assistant based in Colombia. This position supports a busy U. S. immigration law office by handling core immigration paperwork and documentation, freeing up the in-office team to focus on client relationships. This is a senior-level role for candidates with a proven background in U. S. immigration processes. Entry-level applicants will not be considered.
Main Responsibilities
Immigration Forms
- Independently complete and review U. S. immigration forms, including:
- N-400 (Citizenship)
- I-130 (Family Petition)
- I-485 (Green Card)
- I-601A (Waiver)
- Input and verify client intake details in internal systems.
- Check all forms for accuracy, completeness, and consistency.
Document Management
- Organize and review client documents, such as passports and tax records.
- Identify missing items and follow up with clients as needed.
- Extract key information, including passport numbers and travel history.
- Use Google Drive for file organization and sharing.
Client Communication
- Send written follow-ups to clients for document collection or clarification.
- Communicate in Spanish when required, using translation tools as necessary.
Translation Support
- Translate forms and documents into Spanish.
- Support bilingual communication as needed.
Tools and Systems
- Work confidently in Google Drive and Google Docs.
- Experience with immigration software (such as e-Immigration, Serenade, Docketwise, Filevine, Imaginiti) is a plus.
Requirements
- 3–4+ years of hands-on experience in U. S. immigration work.
- Direct experience completing immigration forms (not just reviewing).
- Strong knowledge of USCIS procedures and documentation.
- Ability to work independently with minimal supervision.
- Excellent attention to detail.
Preferred Qualifications
- Spanish language skills are preferred, but not required.
- Familiarity with immigration software.
- Background in remote work.
Hours and Flexibility
- Role begins at 10 hours per week.
