IT Automation & Support Specialist

About Fever Fever is a technology platform focused on making culture and live entertainment accessible to everyone. Each month, over 300 million people in more than 55 countries use Fever to discover new experiences. The company partners with event creators, providing data and technology to help them innovate and reach wider audiences. Fever has worked with …

We are seeking a dynamic and results-driven Paid Media Specialist to join our innovative team at launch2. As a key player in our digital marketing efforts, you will be responsible for developing and executing effective paid media campaigns across various platforms to drive traffic, enhance brand awareness, and achieve client objectives.

Are you a passionate Paid Media Specialist looking to make a significant impact in a dynamic team? At launch2, we are seeking an innovative individual who thrives in a remote work environment to lead our paid media campaigns. You'll be responsible for strategizing, executing, and optimizing digital advertising initiatives to drive traffic and conversions. Join us to elevate our brand presence and engage with audiences effectively!

Change.org seeks a Communications Specialist based in Mexico to help increase brand visibility and public trust. This role focuses on turning impactful petitions into stories that resonate with a broad range of audiences across the country. Role overview The Communications Specialist will identify timely stories and connect them to Mexico’s political, social, and cultural context. Responsibilities include crafting narratives that capture national attention, especially during key moments. The position requires strategic use of social media and building relationships with journalists, influencers, new media, and decision-makers. Outreach efforts will span a wide media and political spectrum, including conservative and center-right networks. The Communications Specialist reports directly to the Communications Manager in Mexico. What you will do Spot and develop stories tied to current events and the national conversation. Create compelling content that highlights high-impact petitions. Engage with journalists, influencers, and key stakeholders to broaden Change.org Mexico’s reach. Use social media strategically to amplify messages and drive engagement. Build connections across diverse media and political groups. About Change.org Change.org is the world's largest platform for democracy, with over 100 million users each year. The organization is investing in AI to build tools that help people unite and find common ground on important issues. The platform is being rebuilt to empower anyone to become a civic leader, and new features will soon highlight issues with broad agreement to mobilize collective action. The team at Change.org is dedicated to strengthening democracies worldwide by combining technology with social impact.

Weekday-1 is hiring a Landing Page & User Onboarding Conversion Specialist to help a client in the dating, visa, and travel sectors improve user journeys and boost conversion rates. This is a remote, full-time role based in Mexico. Role focus The specialist will work across multiple business units to optimize every stage of the user journey, from first contact to full activation. Efforts will center on increasing revenue and profitability by improving onboarding, lead capture, and remarketing funnels. The role also includes re-engaging inactive users and testing ad content for various business lines. What you will do Pinpoint weak spots in conversion funnels and design experiments to improve results. Quickly learn and use CRM and split testing tools to run and analyze experiments. Independently create and launch tests, including writing copy and making layout changes. Use funnel analytics to identify where users drop off and understand the reasons why. Run 3–5 tests each week across different funnels, then analyze outcomes to determine what works best. Work with onboarding flows using tools such as ManyChat, WhatsApp, phone calls, and email. Collaborate with advertising teams to set up and improve remarketing flows on external ad networks. Review raw data from various sources to quickly identify profitable ads. Additional responsibilities Oversee and improve onboarding flows, starting from the user's first interaction (email or phone number input). Continuously run A/B tests and optimize all lead capture and remarketing landing pages to increase conversions. Assess and refine the initial user interface to encourage immediate engagement and activation. Design and manage processes to reactivate inactive users and convert leads from remarketing campaigns. Requirements At least 2 years of relevant experience. Ability to work independently and adapt quickly to new tools. Compensation Salary range: Rs 2,000,000 – Rs 5,000,000 (INR 20–50 LPA)

Join our team as a Payroll Specialist at Arista Networks, where you will play a crucial role in managing payroll processes with precision and professionalism. Your expertise will ensure accurate and timely payroll for our employees, while adhering to all relevant laws and regulations.In this dynamic position, you will collaborate with various departments to streamline payroll functions and address any inquiries related to payroll. This is an excellent opportunity for individuals who are detail-oriented and passionate about ensuring that employees are compensated fairly and on time.

Viamericas operates as a licensed money transmitter, connecting immigrants to financial services through a large network of agent locations in the United States and over 287,000 sites across 95 countries. The company offers international money transfers, bill payments, and check processing, and emphasizes respect, innovation, integrity, and positive impact in its work. Role overview The ViaCheck Specialist plays a key part in supporting the ViaCheck service. This position focuses on administrative and clerical tasks that help the team achieve daily operational goals. Attention to detail and reliability are important, as the role helps ensure the smooth processing of transactions within the service. Location This position is based in Tijuana, Baja California.

Housecall Pro supports home service professionals across America by providing tools to help them run their businesses more efficiently. The company’s team operates globally, including in Mexico, and values both customer success and employee growth. Leadership encourages big ideas and invests in solutions for customers and team members alike. Role overview The Onboarding Specialist in Mexico plays a key role in welcoming new service professionals (Pros) to the Housecall Pro platform. This position coordinates the onboarding process, answers questions, and ensures each Pro has a positive experience as they get started. As the main contact after enrollment, the Onboarding Specialist guides Pros through early adoption, helps them become comfortable with the platform, and demonstrates the value of Housecall Pro’s solutions. Success in this role requires a proactive approach to problem-solving, empathy, and a strong commitment to helping new Pros succeed. The Onboarding Specialist also acts as an extension of the sales experience, reinforcing to new Pros that they made the right choice. What you will do Manage relationships with new Pros during onboarding, including account activation and product adoption Serve as the dedicated resource for Pros in their early lifecycle, ensuring a smooth transition from sales to onboarding Reinforce the value of Housecall Pro and help Pros feel confident in their decision to join Benefits Generous paid holidays Flexible time off, available as needed A culture that values big ideas from every team member

Join us at pfm as we enhance our operations across Mexico, Brazil, Argentina, Colombia, Chile, and Peru. We are actively seeking a Senior Regulatory and Startup Specialist in Mexico to be a vital part of our team! In this pivotal role, you will leverage your extensive experience in regulatory affairs and site startup processes. Your responsibilities will vary based on your location and may include, but are not limited to, the preparation and submission of clinical trial applications to the relevant Competent Authorities and IRB/Ethics Committees, review and adaptation of Informed Consent Forms, collection and quality review of essential documents, assisting sites with IRB/EC submissions, and supporting the Site Contract Management team with budget and contract negotiations. As a Senior Regulatory and Startup Specialist, you may serve as a Subject Matter Expert for inquiries from other in-country team members (including CRAs and CSSs) regarding site startup activities. You will also provide training to less-experienced staff, and may be identified as the owner of country-specific tools and guidance documents, facilitating knowledge sharing on local startup activities and ensuring compliance with both local and international clinical trial regulations. Key Responsibilities: Ensure timely and quality delivery of site activation readiness within assigned countries/sites, proactively identifying and mitigating risks. Prepare Clinical Trial Application Forms and comprehensive submission dossiers (including initial submissions and amendments) for Competent Authorities, Ethics Committees, and other local bodies, adhering to local requirements and timelines to obtain necessary approvals for clinical trials. Engage with Competent Authorities and Ethics Committees to facilitate smooth submission processes and address any queries.

remote-talent-latam seeks a TikTok Shop Specialist to strengthen e-commerce activity through the TikTok platform. This position is fully remote and open to candidates based in Mexico or anywhere in Latin America. Role overview This role centers on managing daily operations for a TikTok Shop. The specialist will handle customer interactions, maintain shop performance, and work to boost both sales and brand visibility. What you will do Manage day-to-day operations for the TikTok Shop Respond to customer questions and resolve issues Enhance the shop's online presence to support sales growth and brand awareness Requirements Creative approach with a focus on achieving results Comfortable adapting to changing situations Experience with TikTok Shop or similar e-commerce platforms is considered an advantage

Join hireframe as a Technical Support Specialist within our expanding Customer Experience team. Reporting directly to the VP of Customer Experience, you will play a pivotal role as the first line of support in our organization. You will be responsible for managing the support queue, ensuring customer inquiries are prioritized according to our Service Level Agreements, and serving as the operational backbone of our customer support function. This hands-on, process-oriented role emphasizes the troubleshooting of workflow and configuration issues, reproducing bugs, gathering context, and documenting findings for escalation to Customer Success, Product, or Engineering.This position is perfect for individuals who are methodical, technically adept, and eager to contribute to the foundational growth of a dynamic company. Availability during Eastern business hours is essential.

Join Lely as a TSS Specialist in Mexico, where you will be pivotal in implementing and supporting our cutting-edge robotic solutions for the dairy industry. Your role encompasses the entire technical lifecycle of our systems—from installation and commissioning to ongoing maintenance and updates. During this exciting phase, you will directly influence the success of our initial farms and cultivate long-lasting relationships with our clients and partners.You will report to the Country Sales Lead while collaborating with the local Financial Controller, FMS Advisor, and the Sales & Service Department based in the Netherlands. In this dynamic and evolving team environment, you will contribute to defining Lely’s technical service standards across the region.Your primary responsibilities will include:Executing complete installation and commissioning of Lely products, ensuring a seamless and satisfactory startup for our customers.Conducting preventive and corrective maintenance, alongside system updates and optimizations.Providing immediate on-site and remote support for urgent technical concerns.Training farmers and regional partners on the operation and upkeep of products.Monitoring technical performance and identifying opportunities for improvement.Adhering to Lely’s safety, quality, and operational guidelines in all activities.

Join Lesaffre, a global leader in yeast and fermentation, as a Technical Assistance Specialist. In this role, you will be responsible for providing expert technical support and solutions to our clients, ensuring optimal application of our products. Collaborating closely with cross-functional teams, you will drive innovation and enhance customer satisfaction through your technical expertise.

Join hireframe as an Integration Specialist to play a pivotal role in bridging various systems and ensuring seamless data flow between applications. As a key member of our remote team, you will collaborate with cross-functional teams, troubleshoot integration issues, and enhance existing processes to drive operational efficiency.

Join Our Team as a Copy Editor (Finance & Compliance)About Us:Wizeline is a pioneering AI-native technology solutions provider dedicated to crafting innovative, AI-driven digital products and platforms. We collaborate with clients to harness the power of data and artificial intelligence, accelerating their market presence and facilitating transformative business changes. At Wizeline, we cultivate a global community of innovators, encouraging a culture of growth, teamwork, and impactful results.With the right talent and innovative ideas, our potential is limitless.Are You the Right Candidate?If this sounds like a great opportunity, let’s ensure you’re the right fit for the position:Key ResponsibilitiesEdit and proofread content to ensure clarity, grammatical accuracy, consistency, tone, and adherence to regulatory standards.Review and enhance materials to guarantee accurate representation across various formats and channels.Keep track of compliance language updates to ensure they are properly applied in all editorial content.Verify facts, data points, and financial statistics to ensure precision and produce error-free content.Offer strategic editing recommendations based on target audience understanding and communication objectives.Incorporate updates from editorial style guides to maintain high editorial standards.

We are seeking a skilled General Ledger Specialist to join our dynamic finance team. In this pivotal role, you will be responsible for managing and maintaining the integrity of the general ledger accounts. You will ensure accurate financial reporting and compliance with accounting standards. The ideal candidate will have strong analytical skills and a keen eye for detail.

At Mitratech, we are a dynamic team of technologists dedicated to creating exceptional products that streamline operations within Legal, Risk, Compliance, and HR domains. As a globally dispersed team, we foster a culture of individual excellence while taking pride in our diverse and inclusive work environment, which emphasizes exceptional people practices, continuous learning, and enjoyment in our work! Our culture uniquely combines entrepreneurial spirit with substantial enterprise investment, providing an opportunity to advance rapidly using some of the most innovative technologies available. With over 35 years of experience, Mitratech has consistently addressed intricate challenges for our clients. We proudly serve 20,000 companies worldwide, including 30% of the Fortune 500, and support over 500,000 users across more than 160 countries. As we continue to expand, we are always on the lookout for resourceful and enthusiastic individuals with fresh perspectives. Join our global team and discover what makes Mitratech an extraordinary workplace! Job Overview We are in search of a talented AI Automation Specialist who will spearhead the design, implementation, and upkeep of AI agent solutions across our organization. In this pivotal role, you will connect business requirements with technical execution, utilizing platforms like BotDojo to craft automated workflows and conversational interactions. You will oversee the complete lifecycle of AI agents—from initial requirements gathering and prompt engineering to system integration, performance monitoring, and user training. The ideal candidate will possess a solid understanding of conversational AI, intermediate scripting abilities, and a steadfast commitment to upholding high standards for data privacy and operational efficiency.

Join Spines: The Leading Innovator in Book PublishingAt Spines, we are revolutionizing the publishing landscape for a modern age, harnessing the power of technology. Our state-of-the-art publishing platform merges advanced AI capabilities with human creativity, empowering writers to publish professionally across various formats, languages, and markets worldwide. We are developing tools that simplify the intricate processes of editing, design, translation, production, and distribution, creating a seamless and author-centric experience.Our mission is to democratize professional publishing, ensuring that every remarkable story finds its audience. We are not just building a platform; we are transforming how books are created, shared, and experienced around the globe.We seek passionate team members who aspire to shape the future of publishing—creative minds, tech enthusiasts, and storytellers united by their craft, purpose, and the desire to make a significant impact for authors and readers everywhere.About the Role:As an Illustrator & Design Specialist, you will be instrumental in crafting the visual identity of books, bringing characters to life, and enchanting readers with your artistic talents. Your designs will appear across a variety of genres, from heartwarming tales to exhilarating adventures, providing a platform for your creativity to flourish.Your Responsibilities:Design and conceptualize captivating book covers and illustrations in accordance with guidelines from production managers and authors.Collaborate closely with authors and production teams to ensure your designs resonate with their vision and expectations.Create visually striking illustrations using AI tools that adhere to Spines.com’s high-quality standards.Excel in a dynamic environment, producing outstanding work while meeting tight deadlines.Adapt your artistic style to suit a diverse array of genres and project requirements.Qualifications:Fluent in English, with strong written and verbal communication skills.Proven experience in illustration and book cover design, demonstrated through an engaging portfolio that showcases your work and creative process.Excellent interpersonal skills, promoting effective collaboration within a team setting.A proactive attitude, coupled with a commitment to continually improve your craft.Familiarity with the publishing industry and its design standards is a plus.Benefits:Innovative Environment: Thrive in a forward-thinking and collaborative workplace.Growth Opportunities: Enjoy significant potential for professional development and career advancement in a rapidly expanding company.

Join housecall as an Associate, Content Specialist, where you will play a crucial role in creating and managing engaging content that resonates with our audience. This position offers a unique opportunity to develop your skills in content creation, editing, and strategy within a dynamic team.

Role Overview Netcracker Technology Corp. is hiring an IT Help Desk Specialist in Mexico City. This role serves as the first point of contact for clients seeking technical assistance. The position focuses on troubleshooting, resolving IT issues, and supporting the daily operation of technology systems. What You Will Do Respond to client inquiries and technical support requests Diagnose and resolve hardware, software, and network issues Help maintain smooth operation of IT systems Document issues and solutions for future reference About Netcracker Technology Corp. Netcracker delivers technology solutions to clients worldwide. The IT Help Desk Specialist plays a key role in supporting this mission by ensuring reliable IT service and support.