Senior AI Automation Engineer, Customer Support Operations

Intrinsic Robotics, an innovative AI robotics division within Google, is on a mission to revolutionize the capabilities of industrial robotics. Our team harnesses the power of advanced AI, perception technologies, and simulation to expand the horizons of what's achievable in industrial automation—placing software and data at the heart of our solutions.We str…

At Reliable Robotics, we are pioneering innovative technology for the aviation industry that prioritizes safety and has the potential to save lives. Our automated aviation systems are designed to create a future where air travel is not only safer but also more efficient and fundamentally transformative for the movement of goods and eventually people across the globe. Our dedicated team consists of mission-driven engineers with diverse backgrounds in aerospace, robotics, and autonomous vehicles, all focused on bringing this vision to life.As a Flight Control Law Engineer, you will be integral to our Guidance, Navigation, and Control (GNC) Team. You will be responsible for the design, implementation, integration, and testing of flight control laws for various operational phases, including autotaxi, auto-takeoff, autoland, and automatic rollout. You will work with real-world hardware and C/C++ flight software as part of our ongoing flight test initiatives and will conduct simulation analyses and data reduction in our Python and C/C++ modeling and simulation environments.

Join Our Innovative TeamThe landscape of the workplace has dramatically shifted. Once characterized by predictable occupancy patterns, the modern office now reflects a dynamic and flexible environment. As a leader in workplace analytics, VergeSense empowers workplace, Commercial Real Estate (CRE), and facilities management professionals with the insights they need to make informed decisions about their spaces.VergeSense is proud to present the world’s first and only Occupancy Intelligence Platform, utilized by over 220 companies across 50 countries and managing 140 million square feet. Our platform leverages highly accurate occupancy sensors and diverse data sources to help clients optimize their facilities, ensure effective space planning and design, streamline cleaning operations, and enhance the overall employee experience.Role OverviewThe Firmware QA team is on the lookout for a dedicated and experienced Automation & Tooling Engineer to ensure VergeSense delivers exceptional solutions to our clients. This position combines firmware quality assurance with internal tool development, focusing on driving product excellence across our hardware offerings. You will be responsible for developing and executing test plans, debugging complex issues alongside developers, and enhancing internal tools that keep VergeSense operating smoothly.

Senior IT Systems and Automation Engineer Job Code: GAQ127R160 About the Role In the position of Senior IT Systems and Automation Engineer at Databricks, you will play a pivotal role as a key technical contributor to the IT Digital Employee Experience team. Your primary responsibilities will include owning and advancing automation platforms and endpoint security initiatives that aim to streamline operations across the organization. This role calls for a robust automation mindset, extensive technical knowledge of IT systems, and the capability to deliver exceptional, scalable solutions in a dynamic environment. The Impact You Will Have Lead the evolution of our IT automation platform, serving as the subject matter expert and driving the design, implementation, and enhancement of automation workflows across IT and Security. Oversee and maintain the Mobile Security program, including MDM configuration and policy enforcement. Design and implement comprehensive automation solutions for onboarding/offboarding and security compliance workflows. Collaborate with cross-functional teams including IAM, Security, Infrastructure, and Engineering to deliver impactful projects yielding tangible business outcomes. Facilitate technical integrations during M&A activities by leveraging your automation expertise to expedite onboarding processes. Document solutions and provide training and mentorship to junior engineers regarding the platforms you manage. What We Are Looking For Core Qualifications 5+ years of experience in IT systems engineering and automation. Demonstrated success in delivering complex, multi-system automation projects that have a measurable impact on business performance. A strong automation mindset: you not only execute tasks but also architect scalable automated solutions. Proven ability to work independently, take ownership of ambiguous projects, and consistently deliver high-quality results under pressure. Automation & Integration Expertise Hands-on experience with enterprise IT automation platforms (Tines preferred) or equivalent. Skilled in building and troubleshooting integrations between identity, endpoint, ticketing, and security platforms. Experience in designing and implementing automation for IT processes such as onboarding/offboarding, access provisioning, license management, and security compliance. Endpoint & Mobile Device Management Proficient with Jamf MDM platforms for managing macOS, iOS, Windows, and Android devices at scale. Experience with zero-touch provisioning, device imaging, configuration management, and security policy enforcement.

Logos Space is at the forefront of Low Earth Orbit (LEO) satellite systems, meticulously designed to cater to the connectivity requirements of both commercial enterprises and government entities.Our mission is to bridge a significant gap in the market by delivering resilient and high-performance satellite-based connectivity services to customers across the globe. With established performance standards for broadband, we are committed to embedding these capabilities into our systems from the outset, ensuring speed and reliability are fundamental to our offerings. Logos is engineered to extend cloud and data center network connectivity to fixed, maritime, and aerial terminals worldwide.Our expert team comprises seasoned engineers with a proven history in the networking and satellite sectors, dedicated to pioneering advancements in connectivity.Position Overview, Responsibilities, & RequirementsWe are looking for a talented Payload Pointing Control Software Engineer to spearhead the development of our onboard real-time beam control system. In this role, you will design, develop, integrate, and test the pointing control software that ensures the seamless operation of our satellite networking constellation. This position bridges low-level estimation and control software with high-level mission requirements—transforming motion into mission!Candidates should thrive in a fast-paced environment, adept at converting abstract design concepts into practical software solutions that are ready for deployment. We seek engineers passionate about tackling complex challenges.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the most trusted driver worldwide. Born from the Google Self-Driving Car Project in 2009, our goal has been to develop the Waymo Driver—The World’s Most Experienced Driver™—to enhance mobility access and prevent the thousands of lives lost in traffic accidents. The Waymo Driver powers our fully autonomous ride-hail service and can be integrated into various vehicle platforms and applications. With over ten million rider-only trips and more than 100 million miles driven autonomously on public roads, along with extensive simulation across 15+ U.S. states, our technology is continuously evolving.Our Hardware Engineering team is a dynamic and innovative collective of electrical, mechanical, reliability, software, and vehicle engineers. We design, develop, and refine the products that serve as the sensory interface of Waymo's autonomous driving technology, integrating these solutions into vehicle platforms. We invite curious and skilled individuals to join us in this pivotal journey.This position offers a hybrid work schedule, reporting to the Systems Engineering Manager.

Join LinkedIn Corporation as a Director of Software Engineering, where you will lead the development of our cutting-edge Automation Platform and Applications. In this role, you will oversee a talented engineering team, driving innovation and ensuring the successful delivery of high-quality software solutions that enhance user experience and operational efficiency.As a key member of our Engineering leadership team, you will collaborate with cross-functional teams to define the technical vision and roadmap for our automation initiatives. Your strategic insights and leadership will be instrumental in shaping the future of our software products.

Waymo is at the forefront of autonomous driving technology, striving to be the most trusted driver in the world. Originating from the Google Self-Driving Car Project in 2009, Waymo has dedicated itself to developing the Waymo Driver—The World’s Most Experienced Driver™—which enhances mobility access and aims to save countless lives lost in traffic accidents. The Waymo Driver operates our fully autonomous ride-hail service and can be integrated into various vehicle platforms and applications. With over ten million rider-only trips and more than 100 million miles driven autonomously on public roads, Waymo is making strides in safety and efficiency across 15+ U.S. states.Our Systems Engineering team collaborates to innovate software and hardware systems in unprecedented ways. We set rigorous performance standards to ensure our vehicles operate seamlessly and prioritize passenger safety. We are seeking passionate and skilled individuals who thrive in teamwork and are committed to achieving results.This role follows a hybrid work schedule and reports to a Systems Engineer Lead.

At Intrinsic Robotics, part of Google's AI robotics division, we are dedicated to transforming the landscape of industrial automation. Our innovative team is passionate about leveraging advancements in AI and robotics to create intelligent systems that redefine industry standards.Our goal is to empower millions of businesses, entrepreneurs, and developers by making industrial robotics more intelligent and accessible. We are a diverse group of engineers, roboticists, and technologists committed to unlocking the economic potential of robotics in manufacturing.Role OverviewAs a Robotics Software Engineer focusing on Intelligent Manufacturing Automation, your role will involve close collaboration with our automation team and industry partners to enhance manufacturing processes. You will be responsible for developing and implementing end-to-end automation solutions tailored for electronic manufacturing environments.Key ResponsibilitiesDrive the technical development and integration of cutting-edge robotic automation solutions, utilizing the Intrinsic platform, ROS, and advanced AI technologies.Work closely with our automation team and industry stakeholders to ensure seamless integration of automation capabilities in production settings.Document designs, processes, and outcomes while effectively communicating with internal teams and external partners.

Who We Are Nuro is at the forefront of self-driving technology, dedicated to making autonomy universally accessible. Established in 2016, we are engineering the most scalable autonomous driving solution, merging advanced AI with automotive-grade hardware. Our proprietary technology, the Nuro Driver™, is licensed for a multitude of uses, from robotaxis and commercial fleets to personal vehicles. With a proven track record in self-driving deployments, we provide automakers and mobility platforms a clear pathway to commercial-scale autonomous vehicles, paving the way for a safer, more interconnected future. About the Work As a Senior/Staff Controls Engineer, you will be pivotal to our autonomy systems. This role involves collaborating with a team of elite engineers to tackle complex challenges and push the boundaries of robotics to enhance everyday experiences.

Waymo is at the forefront of autonomous driving technology, dedicated to establishing itself as the world's most reliable driver. Originating from the Google Self-Driving Car Project in 2009, Waymo has been committed to developing the Waymo Driver—The World's Most Experienced Driver™—aimed at enhancing mobility access and saving lives lost to traffic accidents. The Waymo Driver is the backbone of Waymo’s fully autonomous ride-hailing service, with the capability to be integrated across various vehicle platforms and applications. Having completed over ten million rider-only trips, the Waymo Driver has autonomously traveled over 100 million miles on public roads and tens of billions in simulation across more than 15 U.S. states.Our Systems Engineering team collaborates to innovate the integration of software and hardware systems in transformative ways. We uphold rigorous performance standards to ensure our vehicles operate seamlessly while prioritizing passenger safety. We are in search of driven and talented individuals who are eager to contribute to our teamwork and results-oriented culture.This position follows a hybrid work schedule, reporting to the Systems Test Engineering Manager for Motion Control.

Reliable Robotics builds automated aviation systems aimed at making air travel safer and more efficient. The team includes engineers with backgrounds in aerospace, robotics, and autonomous vehicles, all focused on improving reliability for transporting goods and people by air. Role overview The Senior Flight Control Law Engineer will be part of the Guidance, Navigation, and Control (GNC) Team. This role centers on designing, implementing, integrating, and testing flight control laws that cover every phase of automated flight, including autotaxi, auto-takeoff, autoland, and automatic rollout. What you will do Design and implement flight control laws for automated aircraft operations Integrate and test these control laws throughout all phases of flight Work directly with real hardware and C/C++ flight software during flight tests Perform simulation analysis and data reduction using Python and C/C++ within modeling and simulation environments Location This position is based in Mountain View, CA.

Waymo is at the forefront of autonomous driving technology, driven by the mission to become the world’s most trusted driver. Born from the Google Self-Driving Car Project in 2009, Waymo has dedicated itself to developing the Waymo Driver—The World’s Most Experienced Driver™—to enhance mobility and save lives that are often lost in traffic accidents. The Waymo Driver powers our fully autonomous ride-hailing service, which can be adapted for various vehicle platforms and use cases. With over ten million rider-only trips completed and experience accumulated from driving over 100 million miles on public roads, alongside tens of billions of miles in simulation across more than 15 U.S. states, Waymo is redefining transportation.The Perception team is integral to the Waymo Driver's success, crafting cutting-edge technology that enables our autonomous systems to accurately understand their environment, make informed decisions in real-time, and transport passengers safely to their destinations. We engage in research to tackle real-world challenges and collaborate with other innovative teams at Alphabet. Our access to extensive driving data collected through diverse sensors empowers software engineers like you to create and scale multi-modal models and techniques.Our objective is to establish a robust foundation for a high-level Perception pipeline, which is a fundamental component of the self-driving system. We serve as the essential link between Waymo's hardware teams and the broader engineering organization focused on self-driving technology, defining sensor specifications, providing vital feedback, and simplifying system complexities.In this hybrid role, you will report directly to a Technical Lead Manager.

Join Waymo, a pioneer in autonomous vehicle technology, as a Systems Test Engineer specializing in Commercialization Test Automation. In this role, you will be at the forefront of testing and enhancing our advanced systems, ensuring they meet high standards of performance and reliability.Your contributions will directly impact the future of transportation by supporting the development of self-driving technology. Collaborate with cross-functional teams to design, execute, and automate test cases, identifying any potential issues and implementing solutions.

Intrinsic Robotics, part of Google, works to expand what industrial robots can do by applying AI, perception, and simulation. The team focuses on making robotics smarter, more accessible, and easier to use for businesses, entrepreneurs, and developers. Engineers, roboticists, designers, and technologists at Intrinsic aim to unlock new creative and economic potential in the field. Role Overview The Application Engineer - Intelligent Manufacturing Automation will join the automation team in Mountain View, California. This role centers on integrating and developing robotics solutions for manufacturing automation. The work covers process design, software features, and the application of advanced AI technologies. Collaboration with both internal teams and industry partners is a key part of deploying robotic systems in real production environments. Main Responsibilities Lead technical development and integration of advanced robotic automation solutions for manufacturing, using the Intrinsic platform, ROS, and modern AI technologies. Work directly with research and industry partners to combine AI and automation within factory environments. Document designs, processes, and results in detail to ensure clear communication with technical teams and partners.

Join Our TeamAt Unity, we are creating an exceptional ad-tech ecosystem that connects billions of users with the games and experiences they cherish. The Advertiser Growth team plays a pivotal role in this mission, managing the online ads delivery stack, which includes auction, pacing, and bidding systems. As a Senior Machine Learning Engineer, you will significantly contribute to modernizing our core infrastructure and developing backend systems for next-generation AI agents that transform the campaign experience. This position provides an exciting opportunity to tackle complex system challenges at a massive scale while directly impacting Unity’s revenue growth.

Logos Space is pioneering a Low Earth Orbit (LEO) satellite system specifically designed to meet the connectivity demands of both commercial enterprises and government entities.Our mission is to bridge a significant gap in the market by providing robust, high-performance satellite-based connectivity solutions to enterprise and government clients globally. We ensure that business customers receive services that adhere to stringent performance standards for their broadband needs, incorporating these capabilities from the outset. The core of our system is built on speed and reliability, extending cloud and data center network connectivity to fixed, seaborne, and airborne terminals anywhere in the world.Led by a team of highly skilled engineers with extensive experience in networking and satellite technologies, Logos Space is at the forefront of innovation in this field.Position Summary, Responsibilities, & QualificationsWe are looking for a Senior Payload Pointing Control Software Engineer to spearhead the development of our onboard, real-time beam control system. This role entails designing, developing, integrating, and testing the pointing control software essential for the seamless operation of the Logos space networking constellation. You will play a crucial role in connecting low-level estimation and control software with high-level mission requirements, ensuring that motion aligns with mission objectives.Candidates should thrive in a dynamic environment and possess the capability to transform abstract design concepts into practical software ready for deployment. We seek engineers who are passionate about tackling complex challenges.ResponsibilitiesDesign, develop, and maintain real-time state estimation and pointing control flight software using C and C++.Manage interactions between payload beam control flight software, mechanically-steered antenna hardware, electronically steerable antennas, and optical intersatellite crosslink terminals.Conduct detailed attitude determination, control, disturbance rejection, and pointing performance analyses that connect link budgets with pointing requirements.Engage in closed-loop testing using software-in-the-loop (SITL) simulations, hardware-in-the-loop (HITL) simulations, and FlatSat platforms to validate algorithm functionality and performance.Participate in the complete software development lifecycle, encompassing requirements definition, architecture design, coding, and code reviews.Provide technical support for mission operations, addressing anomaly resolutions and related tasks.

Join Our Team!Are you driven by the desire to create engaging products that resonate with users and team members alike? At Otter.ai, we are on the lookout for a passionate Senior Automation Test Engineer to help us revolutionize communication through our AI-powered collaborative note-taking platform. As our product continues to gain traction, your expertise will be essential in shaping how individuals and teams interact, fostering enhanced collaboration and idea sharing. If you thrive in a dynamic, agile startup environment and are dedicated to delivering exceptional product experiences, we want to hear from you!Your ResponsibilitiesDevelop and oversee the web automation strategy, ensuring alignment with company-wide quality objectives and scalable solutions.Lead and mentor a team of Web Automation Engineers, promoting technical growth and collaboration.Design and maintain robust web automation frameworks using Playwright to achieve comprehensive test coverage.Implement efficient automation strategies to minimize manual testing and accelerate test execution.Provide technical direction and conduct code reviews to guarantee high-quality, maintainable automation code.Collaborate closely with development and QA teams to integrate automation early in the development lifecycle.Drive multiple automation initiatives within a fast-paced CI/CD environment, ensuring reliable test execution.Continuously assess and suggest innovative automation and AI-driven tools to enhance testing efficiency.Develop scripts and utilities to automate repetitive tasks, significantly improving test performance.Embrace innovation by integrating desktop automation (Electron apps) and visual testing into the automation strategy.

Join Waymo as a Senior Staff Machine Learning Engineer specializing in Depot Automation, where you will play a vital role in transforming the future of transportation through cutting-edge machine learning solutions.Your expertise will drive innovation and efficiency, ensuring our autonomous vehicles operate seamlessly in various environments. Collaborate with a team of passionate engineers and researchers to develop and implement advanced algorithms that enhance our depot operations.