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Senior Business Intelligence Analyst

EmplifiCzech Republic (Prague, Pilsen, Brno)
On-site Full-time

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Experience Level

Senior

Qualifications

QualificationsProven experience in Business Intelligence or analytics roles, with a strong understanding of data modeling and visualization principles. Proficiency in SQL and experience with Tableau for data visualization. Strong analytical skills with the ability to translate complex data into actionable insights. Excellent communication skills to effectively collaborate with stakeholders. Experience with Python and cloud-based data solutions is a plus.

About the job

About Emplifi

Emplifi provides a unified customer engagement platform used by over 20,000 brands worldwide. The platform brings together social media marketing, social commerce, and customer care, supported by analytics and AI. Emplifi helps brands improve customer satisfaction, drive product sales, and strengthen loyalty.

Meet the Reporting and Analytics Team

The Reporting and Analytics team brings together business analysts, data analysts, engineers, and Salesforce developers. Together, the group maintains Emplifi’s SaaS toolsets and values productivity, creativity, ongoing learning, and open communication.

Working with agile practices, the team addresses a range of challenges: anomaly detection, product configuration, retention forecasting, and macro market trend analysis, all using large-scale data. The technical stack includes Python, SQL, Tableau, Apache Spark, AWS S3, and PostgreSQL. Code quality matters, but the team’s real strength comes from blending technical skill with business understanding.

Senior Business Intelligence Analyst: Role Overview

Emplifi is hiring a Senior Business Intelligence Analyst to take a central role in its Business Intelligence (BI) initiatives. This position sits within the analytics division and offers a high degree of independence. The analyst acts as a trusted advisor for stakeholders across departments, turning data into insights that shape strategy and improve performance.

Collaboration with the BI Architect is a key part of the job, especially around data governance and warehouse ETL processes. The role involves building dashboards and data products using Tableau and PostgreSQL. Interest in Agentic BI and AI-driven BI self-service solutions is highly valued. The right candidate enjoys independent work, values teamwork, and brings a proactive, consultative approach to solving problems.

What You Will Do

  • Work with internal stakeholders to identify business use cases, uncover opportunities, and deliver actionable recommendations.
  • Lead analytics projects to reveal trends, gaps, and growth opportunities that inform business development and strategic planning.
  • Design and build optimized data models and visualizations in Tableau to support informed decision-making across teams.
  • Apply advanced features in Tableau Cloud and Salesforce, including Tableau Next.

Location

This role is based in the Czech Republic, with options to work from Prague, Pilsen, or Brno.

About Emplifi

Emplifi is at the forefront of customer engagement, providing innovative solutions that empower brands to enhance their digital and social interactions with customers. Our platform combines comprehensive strategies in social media marketing, social commerce, and care, ensuring we deliver exceptional results for our clients.

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