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Senior Conversational AI UX Designer

NetomiToronto , Canada
Remote Full-time

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Experience Level

Senior

Qualifications

Qualifications:Proficiency in UX design principles and methodologies. Experience in conversation design and AI prompt engineering. Strong portfolio showcasing successful conversational experiences. Exceptional storytelling and communication skills. Ability to work collaboratively with cross-functional teams.

About the job

About the Company:
At Netomi, we are at the forefront of the agentic AI revolution, transforming enterprise customer experiences for some of the world's leading brands, including Delta Airlines, MetLife, MGM, and United. Our innovative no-code platform empowers businesses to implement agentic automation seamlessly, enhancing efficiency and reducing operational costs. With the backing of notable investors like WndrCo, Y Combinator, and Index Ventures, we are dedicated to elevating customer experiences through advanced AI solutions.

Join us in reshaping the future of customer interaction!

About the Role:

We are on the lookout for a Senior Conversational AI UX Designer to spearhead the design and enhancement of comprehensive user experiences across various conversational platforms, including chat, voice, SMS, and email. This pivotal role combines UX design, conversation architecture, and AI prompt engineering, aimed at crafting intuitive, engaging, and brand-consistent interactions that not only delight users but also align with our business objectives.

The perfect candidate will possess a unique blend of design acumen, strategic insight, and storytelling ability, with a proven track record in developing emotionally intelligent conversational flows that are both user-friendly and effective.

About Netomi

Netomi is a premier agentic AI platform revolutionizing enterprise customer experience. We partner with major global brands to bring automation to the forefront of customer service, ensuring rapid deployment and efficient management of AI agents. Our mission is to enhance customer interactions while driving down costs and improving service quality.

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