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Senior Customer Implementation Manager (French-speaking) - EMEA

On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications for SuccessProven experience in customer implementation or project management, preferably in a tech-focused environment. Fluent in French and English, with exceptional communication skills. Strong analytical and problem-solving abilities. Ability to build lasting client relationships and ensure client satisfaction. Experience working cross-functionally with various internal teams.

About the job

Join Our Team at MakiPeople

At MakiPeople, we're tackling one of the most significant challenges in human resources: recruitment.

In 2024, we achieved a remarkable 300% growth, transforming the hiring processes for industry giants such as H&M, BNP Paribas, PWC, Deloitte, Capgemini, FIFA, and Clarins, resulting in an impressive 80% automation of screening and interviews, three times faster time-to-hire, and a 20% reduction in turnover.

As we enter 2025, we are excited to announce our successful $28.6M Series A funding to revolutionize the HR landscape with our conversational AI agents.

Led by Blossom Capital and supported by DST Global, along with existing investors Frst, GFC, and Picus Capital, this investment will accelerate our geographical expansion and product development.

Our mission is to empower human resources with advanced capabilities, merging human creativity with AI-driven intelligence for the future.

Our agents are designed to not just assist but to take charge, allowing teams to concentrate on strategic initiatives, fostering creativity, and creating meaningful organizational impact.

To achieve these goals, we are looking to expand our Customer Implementation team. In this role, you will be crucial in ensuring our clients enjoy a smooth setup and an impactful initiation with our platform, working alongside a committed team dedicated to delivering exceptional implementation experiences.

This is the perfect time to join us. You will witness the direct results of your efforts, help shape the future of recruitment, and guarantee that both our clients and candidates have the utmost experience with MakiPeople.

We are genuinely grateful that you are considering a position with us at MakiPeople, and we hope this opportunity motivates you to apply

We eagerly anticipate meeting you

About MakiPeople

About MakiPeopleMakiPeople is at the forefront of transforming HR processes with cutting-edge AI technology. Our innovative solutions are designed to enhance recruitment efficiency and improve overall candidate experience. With leading investors backing our mission, we strive to empower HR teams with tools that bridge the gap between human intuition and technological efficiency.

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