Senior Customer Success Analyst

Join Nubank as a Senior Staff / Principal Engineer in our Digital Ecosystem team, where you will lead innovative projects that redefine the financial landscape in Brazil and beyond. Your expertise will shape our strategies and drive the development of scalable and secure digital solutions.

About UsNubank, established in 2013, is on a mission to liberate individuals from the constraints of a bureaucratic and inefficient financial system. Leveraging cutting-edge technology and unparalleled customer service, we are transforming the financial landscape across Latin America. With a presence in Brazil, Mexico, and Colombia, Nubank stands as one of the largest digital banking platforms globally and a leader in technological innovation. Following our NYSE listing in 2021, we were honored to be recognized as one of Time Magazine's 100 Most Influential Companies. Discover more at nu.com.br.About the RoleAs we embark on an exciting new phase in our Investments division, Nubank is transitioning from traditional financial systems to a robust, scalable platform architecture that enables millions to enhance their wealth. In your role as a Staff Software Engineer, you will play a pivotal role in this evolution, shaping our engineering culture and technical strategies to foster growth for the next decade.Joining the Investments Platforms team means you will be at the forefront of building essential engines for custody, offers, and orders. Your primary goal will be to streamline legacy systems into adaptable, agnostic solutions capable of managing various assets from fixed income to equities. This role transcends mere coding; it involves spearheading a cultural and technical renaissance by guiding your peers toward best practices while ensuring operational continuity during critical migrations.

About UsNubank stands as one of the foremost digital financial platforms globally, proudly serving over 122 million customers across Brazil, Mexico, and Colombia. Our mission is clear: to combat complexity and empower individuals. We are not just reimagining financial services in Latin America; we are at the forefront of a transformative journey towards a vibrant purple future.As a publicly traded company on the New York Stock Exchange (NYSE: NU), we leverage proprietary technology, data intelligence, and an agile operational framework to deliver financial products that are simple, accessible, and human-centric.Our influence has been acknowledged in prestigious global rankings, including Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. For more insights, visit our institutional page.About the RoleJoin our Engineering team at Nubank, where we develop and implement cutting-edge technology to create exceptional financial products. We emphasize top-tier software development practices, utilizing a diverse array of technologies. While familiarity with these technologies is beneficial, we are committed to nurturing the growth of software engineers eager to learn and adapt. As a Staff Software Engineer, your primary focus will be on software development using Clojure as the core programming language (training will be provided).Design and implement horizontally scalable microservices primarily using Clojure, with a focus on Finagle and functional programming paradigms within a hexagonal architecture.Develop high-throughput jobs and facilitate inter-service communication through Kafka.Implement Continuous Integration and Deployment strategies within AWS.Manage data storage solutions utilizing Datomic and DynamoDB.Ensure monitoring and observability through Prometheus.Maximize the use of Kubernetes for our operational needs.We foster a process-light environment that prioritizes human interactions and values the dynamics of small, independent teams that function like innovative startups within our organization. We believe that effective execution is the cornerstone of success, and we optimize our processes to eliminate bottlenecks.You Will Be Responsible ForWorking with large-scale distributed systems and comprehending their overarching architecture.Setting technical direction for multiple teams, ensuring alignment with business areas and architectural strategies.Driving pragmatic innovation while crafting resilient and adaptable solutions that can scale across various products and geographies.

Join Nubank as a Principal Software Engineer, where you will play a pivotal role in enhancing our Credit Card Core Platforms. We are looking for a passionate individual with a strong background in software engineering, who thrives in a collaborative environment and is eager to drive innovation. In this role, you will lead technical projects, mentor team members, and contribute to the overall architecture and design of our systems.

Senior Staff Engineer, Investments PlatformsThe Opportunity:We are seeking an accomplished Senior Staff Software Engineer to become an integral part of our Investments Business Unit at Nubank.The Investments Platforms are pivotal, managing the core systems that underpin Nubank’s investment operations, including custody, order management, accounts, and settlement. You will play a key role in transforming our legacy systems into modern, robust platforms that comply with regulatory standards.About Nubank's Engineering Culture:At Nubank, we champion small, empowered teams in a process-light environment that promotes ownership, continuous learning, and collaboration. Our architecture is platform-oriented, allowing us to build extensible and reusable business solutions across multiple domains such as payments, banking, and investments. You will be tasked with conceptualizing and designing platforms that encapsulate complex investment domains into clear boundaries and contracts, enabling product teams to operate effectively.We are on a transformative journey to become an AI-first organization. We expect our senior engineers to leverage AI tools in their projects, guiding the safe and productive application of AI in both engineering and product development.What We Offer:Technical Leadership: Direct the technical strategy of Investments Platforms, shaping the systems that realize Nubank’s investment business model.Legacy System Migration: Spearhead the transition from outdated systems to modern Nubank platforms, ensuring we maintain operational excellence and compliance.Innovative Architecture: Redesign how investments are structured and managed, moving beyond traditional broker or custodian practices.AI Integration: Influence the strategic use of AI within the investment domain, enhancing both our product offerings and operational processes.

Senior Staff Software Engineer - Debt ResolutionJoin Nubank as a Senior Staff Software Engineer where you'll play a pivotal role in shaping the architectural framework of our Global Debt Resolution platform. This role spans across all business areas, aligning the debt resolution stack with a strategic long-term vision that encompasses Lending, Credit Card, and Credit Platform (Core Banking). Your leadership will be influential in building globally scalable, compliant, and reusable solutions.Your expertise will guide the identification of optimal long-term patterns for collections, renegotiations, and payments, ensuring consistent implementation across various business sectors and credit domains. By bridging Lending, Credit Card, and Credit Platform, you will contribute to the creation of a unified, multi-market debt resolution platform.MissionDevelop and implement a comprehensive technical strategy for Global Debt Resolution that ensures:Clearly defined boundaries between legacy, stable, and future systems with explicit migration plans to minimize complexity and risk.Maximized cross-business unit leverage by establishing high-impact capabilities such as renegotiation, late-state flows, and payment allocation.

About UsNubank, established in 2013, aims to liberate individuals from a slow and cumbersome financial system. Through innovative technology and exceptional customer service, we have transformed the financial landscape across Latin America. Operating in Brazil, Mexico, and Colombia, Nubank stands as one of the largest digital banking platforms globally, recognized for its technological leadership. In 2021, we debuted on the NYSE and have been acknowledged as one of Time Magazine's 100 Most Influential Companies. For more details, visit www.nu.com.br.About the RoleAs a pivotal member of our platform team, you will serve as the technical cornerstone of our Credit Card platform, which is crucial for our global growth. We are seeking a Staff Engineer who will ensure our systems are scalable and adaptive, supporting sustainable innovation in existing markets and new international ventures. Your contributions will be instrumental in advancing the architecture of one of our most complex and strategic products.You will collaborate within a high-impact triad composed of Product and Management, concentrating on long-term technical strategies and system integrity. As a hands-on technical leader, you will challenge conventional thinking, foster innovation, address intricate architectural challenges, mentor fellow engineers, and become a technical beacon for our team. Your efforts will empower millions of customers globally to access financial products through credit cards.

Role Overview AFRY is seeking a Senior Project Engineer in Belo Horizonte. This position leads engineering projects from concept through delivery, working closely with colleagues from various disciplines. The role focuses on delivering quality results on time and supporting a collaborative team culture. What You Will Do Lead engineering projects, managing scope, schedule, and deliverables Coordinate with multidisciplinary teams to meet project goals Ensure technical quality and compliance with standards Contribute expertise to develop practical engineering solutions Work Environment AFRY offers a setting where creativity and professional growth are encouraged. The team values open collaboration and a focus on high standards.

Role overview AFRY is hiring a Senior Project Engineer in Belo Horizonte. This position leads engineering projects focused on sustainable growth. The role combines project management with hands-on engineering oversight. What you will do Oversee project execution from planning through delivery Monitor progress to ensure timelines and budgets stay on track Work closely with cross-functional teams to achieve high-quality outcomes What we look for Strong background in engineering and project management Experience leading teams and coordinating across departments Commitment to delivering results that support sustainable growth

We are seeking an experienced Senior Feasibility Design Engineer to join our dynamic team at Applus IDIADA. In this role, you will be responsible for conducting feasibility studies and design evaluations within a studio environment. Your daily activities will involve a range of responsibilities that align with your expertise and contribute to innovative automotive solutions.

Join Nubank as a Senior Security Engineer focused on Governance, Risk, and Compliance (GRC). In this pivotal role, you will spearhead initiatives to strengthen our security posture while ensuring compliance with regulatory standards. Your expertise will help protect sensitive data and enhance our overall risk management framework.

We are seeking a highly skilled Senior Engineer with extensive experience in the Mining and Metals sector to join our dynamic team in Belo Horizonte. In this role, you will leverage your expertise to drive innovative solutions, enhance operational efficiency, and contribute significantly to our projects.As a Senior Engineer, you will be responsible for leading engineering projects, providing technical guidance, and collaborating with cross-functional teams to ensure successful project delivery. Your ability to analyze complex problems and develop effective strategies will be essential in achieving project goals.

About Us At Nubank, we are revolutionizing the financial landscape in Latin America, serving over 122 million customers across Brazil, Mexico, and Colombia. Our mission is to simplify financial services and empower individuals, marking just the beginning of our vibrant journey ahead. As a publicly traded company on the New York Stock Exchange (NYSE: NU), we harness advanced technology, data intelligence, and a streamlined operational model to provide financial products that are straightforward, accessible, and user-centric. Our innovative approach has earned us accolades from prestigious rankings, including Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. To learn more about our dynamic culture, visit our institutional page here. Engineering at Nubank We are committed to cutting-edge software development practices, utilizing a diverse array of technologies. We welcome candidates with varying levels of familiarity with these tools, as we believe in fostering growth and learning within our team. Develop horizontally scalable microservices primarily in Clojure, leveraging Finagle and employing functional programming techniques and hexagonal architecture. Implement high-throughput jobs and inter-service communication utilizing Kafka. Engage in Continuous Integration and Deployment within AWS. Utilize Datomic and DynamoDB for data storage solutions. Monitor and ensure observability with Prometheus. Maximize operations using Kubernetes. We pride ourselves on being a process-light organization that values human interaction and fosters small, independent teams that operate like startups within our larger framework. Our focus is on optimizing execution and minimizing bottlenecks.

Banco Inter, recognized for launching Brazil's first digital bank, has evolved into a global financial super app. The company emphasizes technology-driven solutions and aims to reshape the financial sector through purposeful work. Team members, known as Sangue Laranja, share a strong commitment to innovation and progress. Role overview The Data Analyst II - Digital Credit position is part of the Credit Operations group, with a focus on Personal Credit. This role supports daily data operations and contributes to broader business analysis within the team. What you will do Process, clean, and transform data using SQL to ensure quality and consistency for ongoing analysis. Support the development of analyses and automations with Python to enhance departmental data processes. Build and maintain dashboards in Tableau or similar tools, translating data into clear visualizations for monitoring key indicators. Respond to data requests from the International Products team, assisting with analyses that guide product and business decisions. Create operational and management reports on KPIs and indicators to track business performance. Develop and refine SQL queries to analyze user behavior and experience, and to support financial analysis of products. Conduct data investigations following established guidelines and methodologies. Location This position is based in Belo Horizonte, MG.

Role Overview Inter is looking for a Digital Sales Assistant - PJ Pro to support digital sales efforts in Belo Horizonte, MG. This position helps shape and carry out digital sales strategies, works on marketing campaigns, and provides direct support to clients. Main Responsibilities Assist with the planning and rollout of digital sales initiatives Help develop and execute marketing campaigns Support clients by responding to questions and resolving issues Work closely with teams across the company to strengthen Inter’s digital presence Contribute to projects aimed at improving customer satisfaction Collaboration This role involves frequent interaction with colleagues from different departments to deliver consistent results and maintain high standards for client experience.

Come join Inter!At Inter, we believe that every day is an opportunity to innovate, forge connections, and share ideas. We are a Super App offering comprehensive digital banking solutions, investments, credit, insurance, a marketplace, and various other everyday services. More than just a service, we are a dynamic team in continuous evolution.With this momentum, new opportunities arise. Now is your chance to explore this intelligent way to invest in your career. Join us and be part of our vibrant community! #sanguelaranja!About the Role and MissionAs a member of our Software Engineering team, you will work on critical products within Platform Engineering, including Gateway, i-Safe, and Login. Your mission will be to develop and enhance the platforms that ensure security, scalability, and availability for millions of users, forming the technological foundation that supports our entire ecosystem of services.Your Daily Responsibilities Include:Developing resilient and scalable APIs that process millions of daily transactions.Implementing performance enhancements in core systems.Collaborating with other teams to integrate new services.Participating in troubleshooting critical incidents and implementing robust solutions.Conducting code reviews and providing technical mentorship.Contributing to the evolution of the team’s architecture and engineering practices.

About Speechify Speechify works to remove reading as a barrier to learning. Over 50 million people use Speechify’s text-to-speech tools to turn written content, PDFs, books, Google Docs, articles, and websites, into audio. This helps users read faster, retain more, and understand better. The product lineup covers iOS, Android, Mac, Chrome Extension, and Web App. Recent recognition includes Google’s Chrome Extension of the Year and Apple’s 2025 Design Award for Inclusivity. The fully remote team numbers nearly 200, including engineers, AI researchers, and specialists from companies like Amazon, Microsoft, and Google. The group also features alumni from top PhD programs such as Stanford and founders from startups like Stripe, Vercel, and Bolt. Role Overview: Senior Software Engineer – Windows/Desktop Applications This position is based in Belo Horizonte, Brazil, and focuses on building and maintaining native Windows desktop applications for Speechify. What You Will Do Design, architect, and develop native Windows desktop apps using Windows App SDK, WinUI, C#, XAML, and C++ when needed. Define and maintain standards for Windows desktop development, covering code structure, app performance, memory use, responsive interfaces, compatibility with Windows 10/11+, and maintainability. Drive accessibility by implementing and validating support for accessibility APIs (such as Microsoft UI Automation), ensuring UI controls, focus management, keyboard navigation, screen-reader compatibility, and usability for people with disabilities. Work closely with product designers, UX researchers, QA, and other partners to shape feature planning, UI/UX architecture, and the long-term vision for Windows products. Own the full feature lifecycle: from idea and design through implementation, testing, release, and ongoing maintenance, always aiming for high quality and reliability in every update. Troubleshoot and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, and compatibility problems, recommending and applying strong architectural or design fixes.

About Inter Inter is a Super App offering digital banking, investments, credit, insurance, marketplace, and a range of daily services. The team values technology, strong connections, and shared ideas. Based in Belo Horizonte, MG, Inter continues to grow and evolve, creating new opportunities for professionals ready to shape the future of digital financial services. Role Overview: Senior Data Analyst - Cards This Senior Business Intelligence (BI) Analyst position focuses on supporting the Customer Activation team. The role works closely with business units, data engineers, data governance, and other corporate teams. The main responsibility is to monitor data quality and integrity for card transactions, while also leading multidisciplinary data projects and generating actionable insights. Main Responsibilities Build reports and dashboards independently, ensuring a thorough understanding of data from various sources and business applications. Translate business needs into functional and technical requirements, identify missing data, and work with business and IT teams to develop solutions. Follow regulations, laws, and best practices for data management in all tasks. Location Belo Horizonte, MG

Nubank is hiring a Senior Software Engineer to help advance our digital banking platform. This role is reserved for people with disabilities, reflecting our ongoing commitment to diversity and inclusion. What you will do Collaborate with teams across disciplines to design, develop, and maintain software solutions supporting Nubank’s digital banking services. Apply technical knowledge to enhance and evolve the platform. Prioritize a dependable and seamless experience for customers. Locations Belo Horizonte, Brazil Campinas, Brazil Rio de Janeiro, Brazil Sao Paulo, Brazil Our commitment to inclusion This position is open exclusively to candidates with disabilities. Nubank values building an inclusive workplace and welcomes applications from all qualified individuals who share this vision.