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Experience Level
Senior
Qualifications
To be successful in this role, you should possess:A minimum of 5 years of experience in operations management, preferably in logistics or transportation. A strong understanding of driver recruitment and performance management. Proficiency in data analysis and operational strategy development. Excellent communication and leadership skills. A bachelor's degree in Business Administration, Logistics, or a related field is preferred.
About the job
Lalamove is seeking a Senior Driver Operations Manager based in Hong Kong SAR. This position leads the driver operations function, with a focus on operational efficiency and enhancing the overall driver experience. Close collaboration with other teams is essential to keep daily services running smoothly and to identify areas for improvement.
Key Responsibilities
Oversee the recruitment, onboarding, and training of drivers
Track and improve driver performance using established metrics
Introduce and manage new technologies to simplify driver-related workflows
Analyze operational data to guide business decisions
Work with cross-functional teams to refine and optimize service delivery
What Success Looks Like
Strong organizational skills and a strategic mindset are important in this role. The ability to interpret data and adjust processes will help create a better experience for drivers and support business goals.
About Lalamove
Lalamove is a leading logistics platform that connects users with drivers for fast and reliable delivery services. Our mission is to simplify logistics and make it accessible to everyone. With a strong presence in multiple markets, we are committed to innovation and excellence in service delivery.
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Apr 24, 2026
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