Senior Manager of Customer Support

Join Adobe as a Partner Program ManagerAt Adobe, we are dedicated to revolutionizing the world through digital experiences. We empower everyone—from budding artists to global enterprises—with the tools they need to create and deliver outstanding digital content. Our commitment is to enable individuals to craft stunning images, videos, and applications, transforming the way businesses engage with their customers across all platforms.We are on the lookout for top talent and are committed to fostering an exceptional workplace where respect and equal opportunity are paramount. We believe that innovation can stem from any corner of the organization, and your next big idea could be the one we’re waiting for!The OpportunityThe Adobe Technology Partner Program team is responsible for designing and managing the program that enables strategic Independent Software Vendors (ISVs) and technology firms to deliver distinctive integrated solutions that enhance Adobe Digital Experience solutions for our customers. Our dynamic team is seeking talented individuals who can assist partners in building and promoting integrations that enhance customer experiences.As a Partner Program Manager, your primary responsibility will be to ensure that your assigned partners maximize their engagement with the partner program. You will conduct regular meetings with partners to address inquiries, resolve challenges, and facilitate the delivery of partner program benefits.What You’ll DoFacilitate partner engagement to ensure they are leveraging all available program benefits.Regularly meet with partners to educate them about program advantages and guide them in accessing these benefits.Understand each partner’s business objectives and advocate for their needs within Adobe.Engage with the wider partner ecosystem to enhance the program and provide recommendations for creating a leading partner experience.Support Go-to-Market initiatives with Adobe’s field teams for partners.What You Need to SucceedPrevious experience in partner management, business development, or partner marketing.Exceptional communication skills.Proactive problem-solving abilities and foresight into partner needs.Familiarity with Adobe Digital Experience solutions and the Adobe partner ecosystem is advantageous.Experience with Crossbeam account matching software is a plus.This is a full-time agency position through Magnit at Adobe, where you will be fully integrated into the Adobe partner team and immersed in a globally recognized work environment celebrated for its outstanding employee experience. This role serves as a great opportunity to gain insight into Adobe and position yourself for potential full-time employment with Adobe.

Join our dynamic team at Pattern as a Partner Onboarding Manager. In this role, you will play a crucial part in ensuring our partners have a seamless onboarding experience. Your fluency in Mandarin will be vital as you collaborate with international teams and partners. You will manage the onboarding process, providing training and support to partners, and ensuring that they are well-equipped to succeed in our ecosystem.

Join our dynamic team at pattern as a Reverse Logistics Program Manager, where you will play a pivotal role in optimizing our return processes and enhancing supply chain efficiency. You will be responsible for developing strategies that improve customer satisfaction while reducing costs associated with product returns.

At Commure, we are dedicated to revolutionizing the healthcare landscape. Our mission is to simplify healthcare delivery, creating an unparalleled experience for both providers and patients. Our expansive suite of AI-driven solutions includes ambient AI for clinical documentation, provider copilots, autonomous coding, and robust revenue cycle management systems, all designed to empower healthcare professionals to focus on what truly matters: delivering exceptional patient care.With healthcare being a $4.5 trillion industry, where over $500 billion is spent annually on administration, Commure is leading the charge for transformation. We support over 500,000 clinicians across numerous care sites nationwide, processing more than $10 billion through our systems and facilitating over 100 million patient interactions. As we prepare for exciting new product launches and expand into additional care segments, our vision is to evolve from an innovative startup to the benchmark for excellence in the healthcare industry.Recently recognized in Fortune’s Future 50 list for 2025, we are backed by top-tier investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, and Greenoaks Capital. With over 300% year-over-year growth over the last two years, we are just getting started. Join us in harnessing the power of AI to reshape the future of healthcare.

At Collective Health, we are revolutionizing the way employers and their employees interact with health benefits by integrating innovative technology, empathetic service, and exceptional user experience design.As a Senior Manager of Product Marketing, you will report directly to the Director of Product Marketing. This pivotal leadership position encompasses the development and implementation of go-to-market strategies for our products, overseeing client communications, and executing retention strategies. You will also serve as the primary liaison for our Client Success team while providing critical market insights to the Product team to influence our strategic roadmap.Your Responsibilities:Lead the development and execution of client communications and retention strategies in collaboration with the Client Success team and other departments.Build an extensive library of sales and client success enablement materials, including product presentations, newsletters, white papers, and battlecards.Train and empower client success teams to effectively convey our value proposition and enhance customer retention.Oversee the Go-to-Market (GTM) strategy, managing the entire process for new product launches and feature enhancements, including market research and competitive analysis.Provide market insights gained from client interactions to inform the Product team's strategic decisions.Craft compelling narratives and messaging that resonate with a diverse audience including employers, benefits consultants, and healthcare systems.Utilize data-driven insights to stay ahead of market trends and inform marketing initiatives.

Weave is at an exciting juncture, propelling our transformation into a dynamic multi-modal growth engine by establishing a robust Product-Led Growth (PLG) strategy. Building on our successful sales and implementation models, we are launching a seamless, self-service, AI-enhanced platform tailored for healthcare practices.As the Product Manager, PLG, you will be responsible for the entire user journey for both new and existing customers. Your goal is to make Weave

Leland connects people with coaching, curated content, and courses to help them reach their educational and career goals. Since launching in 2021, the company has supported tens of thousands of learners, raised $19 million from top investors, and become a leader in educational and career coaching. Role overview The Strategy and Operations Manager, Courses, will drive the planning and execution of Leland’s cohort-based boot camps. These programs cover topics like job recruitment, admissions, test prep, and AI upskilling. The role is based at Leland HQ in Lehi, UT. What you will do Staff and coordinate cohort-based boot camps from start to finish Work closely with coaches on the Leland platform Partner with internal teams to deliver smooth, high-quality learning experiences Support participants as they pursue their academic and professional goals What we are looking for Strong attention to detail Comfort with AI tools and trends Customer-focused mindset Experience thriving in a startup setting Proactive approach to problem solving and execution If developing and delivering standout learning experiences excites you, and you bring an AI-native perspective, Leland welcomes your application.

Join Avetta, a leader in supplier management solutions, where our innovative SaaS platform seamlessly connects top-tier organizations with vetted suppliers, contractors, and vendors. Our technology empowers businesses with unparalleled visibility and human insights, driving sustainable growth across supply chains. With over 85,000 active customers in more than 100 countries, we are committed to enhancing supplier relationships.ROLE OVERVIEWAs the Manager of Supplier Relationship Management, you will spearhead a dynamic team of Relationship Managers dedicated to enhancing retention within a select portfolio of high-priority supplier accounts. Your primary focus will be on coaching, executing processes, and providing strategic guidance to minimize churn, elevate supplier satisfaction, and ensure a consistent, value-rich experience.You will adeptly balance daily operational management with strategic alignment to broader lifecycle initiatives. Success in this role hinges on exceptional people leadership, proficiency in CRM systems, and a fervent commitment to enhancing customer experiences through proactive engagement and scalable processes.At Avetta, we view our suppliers not merely as participants but as essential partners in cultivating safer supply chains. Your leadership will ensure that every supplier feels valued, supported, and primed for renewal success.This is a hybrid role, requiring three days per week in our beautiful Lehi office.

About the Role Avetta is hiring a Billing Operations and Systems Manager to strengthen billing processes and guide system oversight. This position is based in Dallas, TX; Houston, TX; or Lehi, UT. What You Will Do Lead a team focused on improving billing operations and system workflows Oversee billing cycles to ensure accuracy and efficiency Identify and implement strategies that streamline processes Deliver insights to support operational growth and success Location Dallas, Texas, United States Houston, Texas, United States Lehi, Utah, United States

Role overview NetDocuments seeks a Lead Product Manager to drive strategy and execution for its document management solutions. This position is open to candidates based in Lehi, Utah or working remotely within the United States. Key responsibilities Define and refine the product vision and strategy for NetDocuments’ suite of offerings Collaborate with engineering, design, and business teams to align on goals and execution Evaluate and prioritize features by considering customer needs and shifts in the market Manage the product lifecycle, guiding solutions from initial concept through launch About NetDocuments NetDocuments creates tools that help organizations handle documents securely and efficiently. The company emphasizes collaboration and aims to deliver products that solve real customer problems.

Join Leland as a Founding Account Manager, where you will play a pivotal role in establishing lasting relationships with our clients. As the first point of contact, you will be responsible for understanding their needs, providing tailored solutions, and ensuring exceptional service delivery. Your strategic thinking and proactive approach will contribute to the growth of our client base and the overall success of Leland.

Established in 2003, Avetta stands as the premier provider of supplier and contractor compliance management services, boasting the largest supplier network in the industry. Our cutting-edge platform offers customizable features that deliver real-time compliance data across essential risk areas, including Health, Safety, Environment, Sustainability, Insurance, Financial, and Cyber threats. Our robust suite of contractor and supplier management tools empowers clients to gather pertinent data and documentation from third-party partners at all levels, effectively identifying and mitigating risks throughout the supplier lifecycle. Join us at Avetta to be part of our mission to create safer and more sustainable supply chains!POSITION SUMMARYThe Supplier Relationship Manager is responsible for overseeing a strategic portfolio of high-value suppliers, guiding them through the complete lifecycle - from onboarding to renewal and reactivation. This multifaceted role combines account management, retention strategies, and consultative upselling into a cohesive high-impact approach. The SRM acts as the primary accountability point for supplier retention outcomes while driving process improvements across various departments. This is a hybrid position, requiring three days a week in our beautiful Lehi office.

Weave is seeking a dynamic and visionary Principal Product Manager to lead our product strategy and innovation at our headquarters in Lehi, Utah. In this pivotal role, you will be responsible for driving product development from concept to launch, ensuring alignment with market needs and company goals. Collaborate with cross-functional teams to create exceptional product experiences that resonate with our users and elevate our brand.

About UsDigiCert stands at the forefront of intelligent trust solutions, committed to safeguarding the digital landscape by ensuring the security, privacy, and authenticity of every interaction. Our innovative AI-driven DigiCert ONE platform seamlessly integrates PKI, DNS, and certificate lifecycle management, providing robust security for infrastructures, software, devices, messages, and AI content. Discover why over 100,000 organizations, including 90% of the Fortune 500, rely on DigiCert to combat today's threats and prepare for a future safeguarded against quantum risks at www.digicert.com.Job OverviewAs a Corporate Account Manager, you will be instrumental in identifying and cultivating opportunities within assigned accounts to maximize closed-won deals. Collaborating with pre-sales and post-sales support teams throughout the sales cycle, you will serve as a trusted advisor, prioritizing the best interests of our customers and maintaining engagement even when they are not actively in the market.Your ResponsibilitiesProspecting for Accounts – Identify new business opportunities across various departments, utilizing marketing leads and ensuring robust pipeline management.Building Relationships – Develop a comprehensive understanding of customer processes and challenges. Ensure thoughtful questions are posed and answered, delivering unique value in each interaction and fostering connections with multiple stakeholders within the prospect account.

Join Avetta as a Client Success Manager, where you will play a crucial role in ensuring our clients achieve their goals and maximize the value of our services. You will lead a dedicated team focused on providing exceptional support and fostering strong relationships with clients. This position is ideal for individuals who thrive in a dynamic environment and are passionate about client satisfaction.

Weave is looking for a Pricing and Packaging Manager to join the team at the Lehi, Utah headquarters. This position centers on building pricing strategies and packaging options that support revenue growth and improve customer satisfaction. Role overview The Pricing and Packaging Manager will work closely with teams across the company to analyze market trends and review competitor offerings. The goal is to develop pricing models that match Weave’s business goals and make products and services appealing to customers. What you will do Develop and refine pricing strategies for Weave’s offerings Create packaging options that balance customer needs with company objectives Collaborate with cross-functional teams to gather insights and feedback Analyze market data and competitor pricing to inform decisions Requirements Strong analytical skills Experience or interest in pricing strategy Ability to work with multiple teams and manage several projects at once This role shapes how Weave presents its products and services, aiming for both customer satisfaction and profitability.

Join our dynamic team at Pattern as a Creator Success Manager. In this pivotal role, you will empower creators to achieve their goals, providing strategic guidance and support. Your expertise in the creator economy will help foster relationships, ensuring our creators thrive in their endeavors. You will work closely with cross-functional teams to enhance the creator experience and drive success.

Join RainFocus as a Remote Project Manager! About RainFocusAt RainFocus, we prioritize our employees, clients, and our global footprint. We are a rapidly expanding software company that partners with Fortune 500 giants such as Adobe, Cisco, IBM, Oracle, and VMware to orchestrate in-person, virtual, and hybrid events worldwide. Our innovative software platform, equipped with advanced business intelligence, enhances attendee experiences, optimizes event operations, and boosts marketing outcomes. With strong funding and rapid growth, we’re on a mission to disrupt the market, making it an exciting and challenging place to work.About the RoleAs a Project Manager, you will play a pivotal role in ensuring client success at RainFocus. Our project managers enjoy the autonomy and responsibility of leading project execution and delivering exceptional value to our clients.You will be an integral part of our client services team, collaborating with clients and internal teams to implement RainFocus software throughout the event lifecycle. Your responsibilities will include planning project execution, defining project scope, goals, and deliverables, identifying necessary resources, and managing escalations to ensure timely project completion and satisfied clients.This fully remote position can be based anywhere in the United States. Expect approximately 20% travel, averaging 5-7 consecutive days, primarily for onsite client events, which may include weekends, as well as post-conference meetings.

Join our team at Domino's Pizza as an Assistant Manager, where you'll play a crucial role in supporting the store operations and leading our team to success. This position is perfect for individuals who are passionate about the pizza industry and eager to develop their leadership skills in a fast-paced environment.As an Assistant Manager, you will assist in managing daily operations, ensuring exceptional customer service, overseeing inventory, and training team members. We are looking for candidates who thrive in a team-oriented atmosphere and are committed to maintaining the quality and standards our customers expect.