Senior Manager, Workplace Experience

BettermentBetterment HQ - New York City

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

To excel in this role, you should possess a strong background in workplace management, with experience in designing employee engagement programs. A proven track record in leadership and project management is essential. You should be adept at data analysis and have a keen understanding of employee needs and organizational goals. Excellent communication and interpersonal skills are a must, as you will collaborate with cross-functional teams.

About the job

Join Betterment as a Senior Manager of Workplace Experience, where you will play a pivotal role in shaping our workplace culture and enhancing employee engagement. Your mission will be to create a dynamic and inclusive environment that fosters productivity, collaboration, and well-being. You will lead initiatives that improve our workplace experience, ensuring that our employees feel valued and supported.

About Betterment

Betterment is a leading digital investment platform dedicated to helping individuals achieve their financial goals. With a focus on technology and a commitment to transparency, Betterment empowers clients to make informed decisions about their investments. Join our team and be part of a forward-thinking organization that values innovation and employee satisfaction.

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Writer

Full-time|On-site|New York City, NY (onsite)

Writer seeks a Workplace Experience Manager to join the onsite team in New York City. This role focuses on building a positive, collaborative office environment where employees feel supported and engaged. Key responsibilities Foster a workplace culture that promotes teamwork and employee engagement Manage daily operations to keep office facilities clean, organized, and fully functional Work closely with various departments to enhance the overall employee experience Serve as a main contact for workplace needs and new initiatives Work location This position is fully onsite in New York City, NY.

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Lead, Global Facilities & Workplace Experience

StubHub

Full-time|$165K/yr - $200K/yr|Hybrid|New York, New York, United States

At StubHub, we are dedicated to transforming the live event experience on a global scale. Whether our customers are attending their first event or their hundredth, we are committed to providing exceptional service from the moment they begin their search for tickets until they enter the venue. This dedication extends to our sellers, from fans listing a single ticket to promoters managing a worldwide stadium tour. Our goal is to make StubHub the safest and most convenient platform for millions of fans across the globe.Role Overview: The Lead of Global Facilities & Workplace Experience will play a crucial role in designing, managing, and continuously enhancing StubHub’s work environment, ensuring it fosters productivity, well-being, and engagement among team members. This position uniquely blends strategic facilities management with a strong focus on employee experience, aligning workplace operations with the organization’s overarching goals.Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA. This role will require quarterly travel.

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Workplace Experience Associate

Orchard

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The Workplace Experience Associate at Orchard plays a key part in creating a welcoming and well-organized office in New York. This position focuses on supporting daily operations and ensuring both employees and guests have a positive experience in the workspace. What you will do Organize and coordinate office activities and team events Oversee supplies and maintain inventory levels for smooth office functioning Help with facilities-related tasks to keep the workspace in good order Contribute to a workplace atmosphere where team members feel engaged and comfortable

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Full-time|On-site|New York, NY; San Francisco, CA

DoorDash is seeking a Senior Manager of Workplace Experience to help shape the culture and daily life of teams in New York, NY and San Francisco, CA. This position centers on building a workplace where employees feel supported and engaged. Role overview This leader will guide efforts to improve workplace policies, programs, and facilities. The goal: create an environment that encourages collaboration and sparks new ideas. The Senior Manager will also ensure team members have access to the resources and support needed to do their best work. What you will do Lead projects and initiatives that enhance employee satisfaction Develop and refine workplace policies and programs Oversee improvements to facilities and resources Promote a culture that values collaboration and innovation Location This role is based in New York, NY or San Francisco, CA.

Apr 29, 2026

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Workplace Technology and Experience Associate

NFL Careers

Full-time|$3K/yr - $3.8K/yr|On-site|New York, New York, United States

The Workplace Technology and Experience Associate plays a crucial role in crafting, executing, and enhancing the digital ecosystem that facilitates daily employee operations. This position ensures a seamless colleague experience through innovative workplace technologies, AI-driven automation, and top-notch support services across all office locations. As a senior-level role, it oversees global technology end-user support, executive technology services, and the lifecycle management of technology assets, while fostering strategic innovation, governance, and continuous enhancement within the employee technology landscape.ResponsibilitiesStrategic Leadership & Modern Workplace VisionFormulate and implement a comprehensive modern workplace technology strategy that encompasses endpoint management, collaboration platforms, AV systems, and workplace automation.Align workplace services with overarching business and technology strategies to boost productivity, satisfaction, and operational resilience.Advocate for the adoption of cutting-edge tools, standards, and best practices to sustain a forward-thinking employee technology ecosystem.AI, Automation & Employee Self-Service InnovationDrive the development of AI-enabled virtual work assistants, autonomous support experiences, and intelligent workflow automation across HR, IT, Finance, Facilities, and other corporate functions.Enhance employee self-service portals with improved search, guidance, and task completion capabilities.Leverage analytics and end-user experience monitoring to refine and optimize digital journeys.Operational Excellence & Global IT Support ExperienceManage global IT service delivery across L1/L2 IT support, end-user computing, AV services, and Executive IT support.Define and track KPIs and SLAs, such as CSAT, MTTR, First Contact Resolution, and ticket deflection.Implement continuous improvement practices that drive efficiency, quality, and scalability across all operating teams and office locations.Technology Hardware & Software Asset ManagementOversee the complete lifecycle management of end-user hardware, including procurement, deployment, maintenance, optimization, and retirement.Manage software asset management, encompassing licensing, entitlements, renewals, compliance, and vendor audits.Implement governance practices to optimize technology asset utilization and compliance.

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Director of Global Real Estate and Workplace Experience

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AlphaSense is seeking a dynamic and strategic Director of Global Real Estate and Workplace Experience to lead our real estate initiatives and enhance the workplace experience across our global offices. This pivotal role involves spearheading the development and execution of our real estate strategy, ensuring alignment with our company’s goals and culture. The successful candidate will be responsible for managing office space optimization, workplace design, and employee engagement initiatives. You will collaborate with cross-functional teams to create innovative workplace solutions that foster productivity, collaboration, and employee satisfaction.

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Betterment

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Workplace Experience Associate - New York City

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As a Workplace Experience Associate at Industrious, you'll play a crucial role in enhancing the workplace atmosphere for our clients and guests. Your responsibilities will include ensuring a welcoming environment, managing daily operations, and addressing client needs promptly and effectively. You will collaborate with team members to maintain high standards of service and operational efficiency.

Apr 1, 2026

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Associate Manager of Workplace Experience - East Region

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Full-time|On-site|NY - New York

Employee Applicant Privacy Notice About SoFi SoFi is reimagining personal finance with mobile-first technology. Millions of members rely on SoFi as we reshape the financial services landscape. The team is driven by a shared commitment to core values and to improving members' financial lives. Joining SoFi means investing in your growth, your career, and the future of finance. Role Overview The Associate Manager of Workplace Experience leads a team across the East region, focusing on operational excellence and consistency at multiple office locations. This position is based in the office and requires a five-day workweek in New York, NY. This leader balances strategy and hands-on management. Responsibilities include overseeing budgets, maintaining safety and compliance, tracking team performance, and working closely with other departments. The main goal is to improve the employee experience throughout all regional offices, while supporting team development and maintaining high operational standards.

Apr 13, 2026

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Workplace Technology Lead

ShopMy

Full-time|$140K/yr - $190K/yr|On-site|New York, NY

Become a Part of ShopMy – Shaping the Future of Digital MarketingAt ShopMy, we are on a mission to transform the e-commerce landscape by creating a scalable platform for human-led curation.We empower brands to establish and expand impactful, performance-driven creator initiatives, allowing the most influential creators to monetize their passion and collaborate with brands they admire. Through our innovative operating system, ShopMy enables consumers to discover and purchase premier products via authentic human curation and cultural tastemakers.Having recently achieved unicorn status with a valuation of $1.5 billion, backed by renowned investors such as Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we are excited to invite individuals who are eager to influence the future of curated commerce at the synergy of technology, culture, and taste.About The Role:We are seeking a proactive, resourceful, and systems-oriented Workplace Technology Lead to take charge of the employee technology experience at ShopMy. This role is pivotal as it lies at the crossroads of People and Technology, ensuring our team has secure and seamless access to the tools, systems, and devices essential for their productivity.Your responsibilities will include managing onboarding and offboarding processes across our tech stack, optimizing vendor and contract management, supporting SSO and identity management, and ensuring that hardware, software, and security standards evolve in tandem with the company.As a vital member of the People team, you will collaborate closely with People Ops to design and deliver a smooth employee technology experience. This position begins with hands-on execution and will transition into a strategic leadership role as ShopMy scales. The role is based in NYC and requires regular in-office attendance to facilitate hardware support, office setups, and daily operations.

Mar 26, 2026

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Global Real Estate & Workplace Lead

Whatnot

FullTime|On-site|New York, NY

Become Part of Whatnot's Innovative Journey!Whatnot stands as the premier live shopping platform across North America and Europe, dedicated to facilitating the buying, selling, and discovering of your favorite items. We are redefining the e-commerce landscape by seamlessly merging community, shopping, and entertainment into a bespoke experience tailored just for you. Our remote co-located teams thrive on innovation while being grounded in our core values. With operational hubs in the US, UK, Germany, Ireland, and Poland, we are collaboratively crafting the future of online marketplaces.Whether it's fashion, beauty, electronics, or unique collectibles like trading cards and comic books, our live auctions offer something special for everyone.And we're just getting started! As one of the fastest-growing marketplaces, we seek bold and innovative thinkers across various functional areas. Stay updated with the latest Whatnot news through our blog and engineering articles as we empower individuals to transform their passions into thriving businesses and foster connections through commerce. Role OverviewWe are on the lookout for a Global Real Estate & Workplace Strategy Leader to spearhead and implement Whatnot's real estate and workplace initiatives as we expand from 1,000 to over 1,500 employees by 2026. This key role will oversee all global real estate transactions, office buildouts, and facility operations, ensuring that our physical environments promote intentional collaboration while respecting Whatnot's remote-first ethos.Reporting directly to our Chief People Officer, you will collaborate with senior leadership across Finance & Operations to make informed decisions about our office footprint, navigate complex lease negotiations, and oversee construction and design projects while establishing scalable workplace operations. This position demands extensive real estate expertise, robust financial insights, and the ability to translate business strategies into physical spaces, all while leading and nurturing a high-performing global team.Drive Whatnot's global real estate strategy, encompassing footprint planning, site selection, and lease versus build decision frameworks aligned with our business growth, talent strategies, and financial goals.Direct all real estate transactions, including lease negotiations, renewals, expansions, and exits, ensuring alignment with company objectives.

Jan 30, 2026

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Web Experience Lead

Peec AI

Full-time|$120K/yr - $200K/yr|On-site|New York City

Peec AI, a Series A startup based in Berlin, develops analytics and intelligence tools for modern SEO and growth teams. As AI transforms online discovery, the company helps businesses track visibility, measure performance, and find ways to improve their organic reach across AI-driven search platforms. Role overview The Web Experience Lead will be based in New York City and take full ownership of the Peec AI website. This site is central to the company’s product and growth strategy. The role covers everything from site structure and user experience to messaging, design standards, and performance. The main objective is to communicate Peec AI’s value clearly and turn visitors into engaged users. What you will do Manage all aspects of the Peec AI website, including information architecture and daily updates Collaborate with Product, Marketing, Growth, and Design teams to improve user journeys and site flows Shape messaging and visual design to match the quality and ambition of Peec AI’s product Apply strong SEO practices to increase organic traffic Monitor site performance and pinpoint areas for enhancement Collaboration This position works closely with cross-functional teams to keep the website in sync with product changes and company objectives. Ongoing feedback with stakeholders ensures the content and user experience adapt as Peec AI grows.

Apr 23, 2026

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Workplace Operations Specialist

Monad Foundation

Full-time|$120K/yr - $120K/yr|On-site|New York City

At the Monad Foundation, we are a passionate team of ecosystem and community builders dedicated to significantly enhancing the impact of decentralized technologies. We are firm believers in the potential of the Monad blockchain, a high-performance EVM Layer 1, to revolutionize the world of decentralized applications.The OpportunityWe are seeking a proactive and detail-oriented individual to join our Workplace Operations team in New York City. This role is essential for managing the daily operations of our office and ensuring a smooth employee experience throughout their journey with us. The ideal candidate will create a welcoming environment, ensuring that all logistics for employees, candidates, and visitors run seamlessly.In this position, you will collaborate closely with the Recruiting, IT, and Operations teams, acting as a vital link between workplace logistics and employee experience. You should possess excellent communication and organizational skills, embodying a “host mentality” to make everyone feel valued and cared for. This dynamic role requires someone who excels in fast-paced environments, managing multiple responsibilities effectively.Our office is located in the Flatiron district of Manhattan, NYC. This position requires full-time on-site presence (5 days/week).

Feb 11, 2026

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ServiceNow

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Mar 19, 2026

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Studio Experience Lead

solidcore

Full-time|On-site|Manhattan, New York

Join solidcore as a Studio Experience Lead in the vibrant heart of Manhattan, New York. In this pivotal role, you will be responsible for creating an exceptional studio environment that enhances our clients' experience. You will lead a team of dedicated professionals, ensuring they are equipped to deliver outstanding service and maintain the high standards that solidcore is known for.

Apr 29, 2026

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Director of Workplace Services

Planned Parenthood Federation of America

Full-time|On-site|New York, NY

About Planned Parenthood Federation of America Planned Parenthood Federation of America (PPFA) is a leading nonprofit provider and advocate for sexual and reproductive health care. With health centers across the country, PPFA offers affordable care and is recognized as the largest provider of sex education in the United States. The organization supports independently incorporated affiliates nationwide and is dedicated to equitable access and compassionate care for all. PPFA’s work includes health centers, educational programs in schools and communities, and online resources. The Planned Parenthood Action Fund, a separate nonpartisan membership organization, focuses on advocacy, legislative work, grassroots organizing, and voter education. Role Overview: Director of Workplace Services PPFA is hiring a Director of Workplace Services based in New York, NY. This position sits within the Safety, Security, and Workplace Services division. The Director will report to the National Director of Safety, Security, and Workplace Services and collaborate with a leadership team focused on strengthening safety and operational processes. This role is responsible for initiatives that protect staff, visitors, facilities, and the Planned Parenthood brand. The Director will help shape workplace services and support the organization’s mission of providing safe, respectful, and effective environments for all.

Apr 20, 2026

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Member Experience Associate at Industrious | New York City

Industrious

Full-time|On-site|New York City

About the Company:Industrious stands as the leading provider of premium workplace-as-a-service solutions, recognized for hosting the industry’s most highly-rated workplaces. Our mission is simple: to foster exceptional workdays for teams of all shapes and sizes, including our own. We believe that a great day at work is shaped by the people around you and the challenges you tackle together. We seek individuals who think creatively and thrive in a collaborative environment. We value new ideas and celebrate every achievement, with a focus on making a significant impact on workplace experiences.We also believe that great days begin when everyone can bring their true selves to work. A diverse range of backgrounds, thoughts, and ideas is essential to our success in crafting outstanding workplace experiences for our members and one another. At Industrious, we are dedicated to fostering an inclusive and respectful atmosphere that honors your individuality. Each team member is appreciated for who they are, and we believe we can achieve incredible things together as one unified team.We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.To learn more about us, please visit www.industriousoffice.com/careers.About the Role:This is a full-time, in-person hospitality role requiring presence on-site five days a week. Candidates should reside within a convenient commuting distance of New York City. We offer an attractive compensation package that includes excellent commuter benefits!As a Member Experience Associate at Industrious, you will be vital to crafting an exceptional member experience, striving to ensure that every individual who enters our office has a great day. Although no two days will be the same, here’s a glimpse of what your responsibilities may include:You will be the welcoming face of our office, preparing it for the day by brewing coffee, setting out breakfast, and stocking communal amenities.You’ll take initiative and responsibility for managing inventory and ordering supplies for your location.Organizing engaging events and dedicating time to create unique signage will be part of your role, as you understand the importance of the details.You’ll facilitate a seamless onboarding experience for new members by integrating them into our systems, ensuring their first day is memorable.Assisting members with IT or wifi issues as needed, ensuring they have the support they require.

Aug 1, 2025

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Workplace Manager

Harvey

Full-time|$137.1K/yr - $205.7K/yr|On-site|New York

Join the Revolution at HarveyAt Harvey, we are redefining the landscape of legal and professional services. Our innovative approach leverages cutting-edge AI technology, a robust enterprise platform, and unparalleled expertise to transform how critical knowledge work is accomplished for years to come.This is a unique opportunity to contribute to the establishment of a generational company at a pivotal moment. With over 1,000 clients across more than 60 countries, a strong product-market fit, and exceptional investor backing, we are rapidly scaling and creating a new category in real time. The work is ambitious, the expectations are high, and the potential for personal, professional, and financial growth is extraordinary.Our team is comprised of intelligent, driven individuals dedicated to our mission. We operate at a fast pace, with intensity, taking full ownership of the challenges we face—from initial ideation to long-term results. We maintain close connections with our customers, collaborating across all levels—from leadership to engineers—to address real issues with urgency and care. If you thrive in a dynamic environment, relentlessly pursue excellence, and want to help design the future of work alongside like-minded peers, we welcome you to join us in building this vision.At Harvey, we are crafting the future of professional services today—and we are just getting started.Position OverviewAs the Workplace Manager, you will oversee the daily workplace experience at our second-largest hub located in New York, ensuring seamless operations while implementing initiatives that enhance employee satisfaction, optimize costs, and expand our workplace infrastructure as Harvey continues to grow. This is a fully in-office role situated in the Flatiron district of New York, requiring on-site presence Monday through Friday from 9:00 AM to 5:00 PM to support the daily workplace environment.Key ResponsibilitiesWorkplace OperationsTake full ownership of the workplace and guest experience in the New York office, establishing and upholding standards for safety, functionality, and employee satisfaction.Proactively identify operational enhancements and lead their implementation; maintain office systems, standard operating procedures (SOPs), and documentation to support an expanding team.Manage daily workplace operations, including janitorial services, food and beverage, repairs and maintenance, interior landscaping, security, shipping services, seating arrangements, office supplies, and upkeep of furniture, fixtures, and equipment (FF&E).Foster a strong relationship with the landlord and building management to ensure effective collaboration.Oversee contracted services necessary to sustain facility operations.

Apr 7, 2026

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