About the job
About Arco Educação
Arco Educação welcomes applications from People with Disabilities for all positions.
Role Overview
The Senior Planning and Performance Analyst works remotely, supporting projects that help transform education. This role manages multidisciplinary initiatives, develops dashboards, and builds connections between business and frontline teams.
What You Will Do
- Lead and coordinate structural and multidisciplinary projects as a central point of contact
- Develop dashboards to monitor contract quality indicators
- Analyze processes to spot opportunities for improvement in contract management and quality
- Serve as a liaison between business and frontline teams, providing training and ensuring everyone stays aligned
- Track key KPIs, and create action plans for process improvement in partnership with other teams
Requirements
- Completed higher education degree
- Strong analytical skills, with experience handling strategic, tactical, and operational indicators
- Background in building dashboards for monitoring metrics
- Adaptable, resilient approach to change
- Excellent communication skills
- Advanced proficiency with the Office Suite
- Motivation to learn and develop new skills
Preferred Qualifications
- Experience in SaaS, fintech, or B2B technology companies
- Background in strategic consulting
- Familiarity with SQL, Metabase, BigQuery, Power BI, Tableau, or similar analytics tools

