About the job
As the Senior Product Manager of Content Management Tools & Web Platform, you will play a pivotal role in enhancing inflight entertainment (IFE) experiences by overseeing web-based interfaces and tools that empower airlines and media operations to effectively manage and deliver IFE content. In this role, you will serve as a vital link between internal teams, airline partners, and other Product Managers, guiding the definition and prioritization of product features within the backlog. Your results-driven mindset and enthusiasm for optimizing inflight experiences will be essential as you develop scalable tools and intuitive web solutions for airline media operations users.
Key Responsibilities
- Lead the ideation, technical development, and launch of innovative content management tools and web platforms that support in-flight entertainment and connectivity (IFEC) systems.
- Oversee and manage platforms that facilitate content ingestion, media catalog management, configuration, scheduling, and distribution to aircraft.
- Collaborate closely with UI/UX, backend, and API teams to ensure seamless integration and workflows across content operations, web interfaces, and onboard systems.
- Drive the development of web portals that provide airline users with enhanced control, visibility, and configuration capabilities for IFE content and services.
- Foster a shared vision across the organization by aligning priorities and execution strategies.
- Gather and translate the operational needs of airlines and internal teams into scalable product requirements.
- Collaborate with engineering, product design, and cross-functional teams to advance platform development across content operations, distribution, and onboard integration.
- Contribute to both short-term and long-term product roadmaps for content management and associated web platforms.
- Ensure products are designed with clear operational workflows, encompassing content updates, validation, and deployment processes.
- Define and analyze metrics related to content operations, platform usage, and system reliability.
- Maintain a comprehensive understanding of the IFEC, consumer technology, and entertainment technology landscape as it pertains to content delivery and management.
- Evaluate competitive offerings and develop best-in-class tools that resonate with airline customer needs.
