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Senior Product Operations Manager at Dedrone

Axon Enterprise, Inc.Sterling, Virginia, United States
Hybrid Full-time

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Experience Level

Senior

Qualifications

What You'll DoThis role is based out of our Sterling, VA office and follows a hybrid work schedule. We prioritize in-person collaboration and encourage team members to work onsite Tuesday through Friday, with the option to work remotely on Mondays, unless a workplace accommodation is arranged. We believe that connection ignites innovation, and our in-office culture is crafted to promote meaningful teamwork, mentorship, and collective success. Reports to: VP of ProductDirect Reports: N/AOperational Readiness: Lead Operational Readiness Plans (ORPs) and Customer Operations Plans (COPs) for all new product introductions and major releases. Ensure cross-functional alignment on launch readiness across Manufacturing, Supply Chain, and Support.

About the job

Join Axon and be a Force for Good.

At Axon, we are on a mission to Protect Life. We tackle society’s most pressing safety and justice challenges with our innovative ecosystem of devices and cloud software. Our strength lies in collaboration; we engage with transparency and empathy, embracing diverse perspectives from our customers, communities, and one another.

Life at Axon is dynamic, rewarding, and impactful. Here, you will take charge and instigate meaningful change while continuously evolving in a role that contributes to a mission that truly matters.

Dedrone, now part of Axon, stands as the global frontrunner in smart airspace security, safeguarding critical infrastructure, military assets, and public spaces from drone threats. Our cutting-edge counter-unmanned aircraft systems (C-UAS) incorporate advanced RF sensors, radar integrations, AI-driven detection and classification software, along with a unified command-and-control platform to deliver comprehensive airspace awareness and response capabilities. As Dedrone rapidly expands within the Axon portfolio, we are committed to enhancing our Product Operations capabilities to meet the complexity and speed of our growth.

Your Impact

As the Senior Product Operations Manager at Dedrone, you will play a pivotal role in ensuring that every product, both new and existing, is operationally prepared for deployment. You will spearhead processes that connect Product and Engineering with Manufacturing, Supply Chain, Support, and Partners, ensuring that our products are reliably manufactured, implemented, maintained, and serviced. From developing Operational Readiness Plans for new product launches to managing RMA processes and resolving field issues, you will be the key accountable figure for operational excellence across Dedrone's hardware, software, and third-party product portfolio. This is a vital position in a business that has seen exponential growth since 2023 while managing a complex product range.

About Axon Enterprise, Inc.

Axon is dedicated to creating a safe future for all by developing cutting-edge technologies that transform public safety and justice. We are committed to fostering a culture of teamwork, innovation, and continuous improvement, making a real difference in communities worldwide.

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