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Senior Sales Engineer

Dialpad Inc.San Ramon, US
On-site Full-time $171.6K/yr - $217.2K/yr

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Experience Level

Senior

Qualifications

Key Qualifications:- Strong background in sales engineering or a similar technical support role.- Excellent communication skills with the ability to simplify complex concepts.- Proven track record of successful technical demonstrations and customer engagements.- Familiarity with AI technologies and customer communication platforms is a plus.- Ability to work collaboratively in a fast-paced, dynamic environment.

About the job

About Dialpad
Dialpad is the premier AI-driven customer communications platform, revolutionizing how businesses engage with their customers. Over 50,000 companies worldwide, including prominent names like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, trust Dialpad to foster stronger customer connections through real-time, AI-driven insights. For more information, visit dialpad.com.

About the Role
As a Senior Sales Engineer, you will take charge of conducting product demonstrations and proof of concepts, encompassing the collection of success criteria, system configuration, administrative training, user training, and troubleshooting. You will collaborate closely with Account Executives to pinpoint crucial customer requirements and deliver Dialpad solutions that fulfill those needs. A comprehensive understanding of Dialpad's products and services is essential, as you will need to communicate this knowledge effectively to non-technical clients.

This position reports to the Senior Manager of Sales Engineering, with preferred working hours tailored to the location of the Enterprise Sales team being supported.

Sales Engineers at Dialpad enhance our Enterprise Sales team by cultivating technical relationships with prospects, delivering exceptional value through our innovative solutions.

About Dialpad Inc.

At Dialpad, we foster a collaborative atmosphere where our team works together towards a unified mission: to ensure our customers and their employees achieve extraordinary success. We recognize the significance of every conversation, striving to enhance each interaction with our platform that offers real-time insights and automation. Our culture thrives on continual growth, empowering every employee to refine our platform and improve their skills using cutting-edge AI. We seek ambitious individuals who embody the values of being Scrappy, Curious, Optimistic, Persistent, and Empathetic.

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