About the job
bswift has worked in benefits administration since 1996, offering a cloud-based platform that helps employees navigate and manage their benefits. Headquartered in Chicago, the company operates with a remote team across the United States and serves thousands of organizations nationwide. The mission centers on simplifying benefits administration for HR teams and creating people-focused workplaces.
Role overview
The Senior Service Delivery Manager - Client Liaison works directly with clients to address employee benefit issues within a benefits administration environment. This position partners with both internal delivery teams and client stakeholders, providing hands-on support to resolve complex benefit inquiries efficiently and accurately. Strong collaboration and communication skills are essential, as the role supports key aspects of the client’s benefits operations.
What bswift values
- Delivering excellent service with a goal-oriented approach
- Accountability and a focus on practical, impactful solutions
- Comfort working in flexible and creative settings
- Dedication to building a strong workplace culture
Location
This position is remote and open to candidates based in the United States.
