Senior Site Reliability Engineer - Remote EMEA

Customer.ioEMEA Remote

Remote Full-time $140K/yr - $180K/yr

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Experience Level

Senior

Qualifications

7+ years of experience in Site Reliability Engineering or infrastructure roles, focusing on the enhancement of production systems at scale. Extensive expertise in MySQL, including schema design, performance tuning, and operational tooling. Proficient in cloud-native technologies (GCP experience is beneficial) and Terraform. Strong programming skills in Go and Bash for scripting and systems tasks. Expertise in observability, incident management, and debugging distributed systems. A proactive approach with a focus on action and results.

About the job

About Customer.io

At Customer.io, we empower over 8,000 businesses, from agile startups to established global brands, to engage their audiences through billions of daily communications including emails, push notifications, in-app messages, and SMS. Our platform is designed to facilitate automated messaging that resonates with recipients.

We enhance team communications by leveraging real-time behavioral insights. Our technology stack includes Go, React, Ember, and AI, enabling us to deploy swiftly while ensuring scalability and reliability.

We are seeking a Senior Site Reliability Engineer to join our team in scaling our infrastructure, minimizing operational overhead, and enhancing system reliability as we expand. If you have experience with high-scale systems and a passion for improving platforms for both developers and customers, we invite you to apply.

About Customer.io

Customer.io is a leading platform in automated messaging, trusted by thousands of companies worldwide. Our mission is to help businesses build meaningful relationships with their customers through intelligent communication strategies powered by data.

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