About the job
Senior Software Development Engineer - Node.js/Python Backend Engineer
Location: India (Remote/Hyderabad)
Work Timings: 1 PM to 10 PM IST
Join LivePerson, a leader in customer engagement, as we innovate digital experiences through our Curiously Human AI technology. Our platform empowers major brands like HSBC, Orange, and GM Financial to engage meaningfully with their audiences, processing nearly a billion conversational interactions each month.
At LivePerson, we seek individuals who thrive on building solutions from the ground up, seize opportunities for personal and professional growth, and embrace data-driven decision-making. We value feedback as a catalyst for improvement and prioritize the well-being of our team members.
Role Overview:
As a Senior Software Engineer within our Conversational AI team, you will be instrumental in developing the future of AI-driven customer experiences. You will work on our LLM Platform, Copilot products, and Knowledge AI services, bridging traditional automation with cutting-edge Generative AI technologies.
In this role, you will mentor a talented team of engineers, championing best practices in distributed systems and software architecture. If you are passionate about crafting reliable, scalable, and high-performance services while showcasing exceptional technical skills, we want to connect with you!
Key Responsibilities:
- Technical Leadership & System Design: Lead the design and implementation of key backend components, creating high-volume, low-latency applications for mission-critical systems while ensuring high availability and performance.
- Distributed Systems Engineering: Build reliable, scalable, and high-performance services drawing on deep computer science fundamentals and hands-on experience with large-scale distributed systems.
- Complex Problem Solving: Identify and address challenges within complex systems and domains with innovative plans and solutions.
- Lead by Example: Demonstrate code quality and best practices, inspiring your team to adhere to high standards.
