Senior Software Engineer - Getting Help Team

WiseBudapestNew

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

What We Expect From YouAs a **Senior Software Engineer**, you will lead the way in tackling complex technical challenges, driving implementation of innovative solutions, and mentoring fellow team members. We are looking for someone who flourishes in a fast-paced, collaborative environment, takes ownership of projects, and is dedicated to providing exceptional customer experiences. Technical Excellence- Minimum of 6 years of experience working with Java or other JVM-based languages, with hands-on expertise in the Spring framework.- Proven track record of writing clean, maintainable code and a strong belief in best practices such as code reviews, open feedback, and continuous improvement.- Extensive knowledge of backend development, including databases (SQL/NoSQL), synchronous/asynchronous communication, and distributed systems.- Familiarity with web development technologies and frameworks.

About the job

Join the Getting Help Team at Wise!

At Wise, our mission is to revolutionize financial services to be faster, simpler, and accessible to everyone. The Getting Help team is essential in this mission, enabling customers to resolve issues swiftly and effectively.

We've developed a robust infrastructure for FAQs, self-service pages, and recently introduced a chat platform as our primary support channel. By facilitating smarter customer interactions and automating solutions, we empower our teams to provide outstanding support experiences. As we aim to transform chat into the preferred channel for our customers by 2026, we are seeking your expertise to elevate our efforts to new heights .

What Our Team Looks Like

Our dynamic, cross-functional team comprises backend, frontend, iOS, and Android engineers, collaborating closely with a Product Manager, Analyst, and Designer. Together, we deliver seamless and impactful solutions across all Wise platforms. Collaboration is at the core of our work ethic; we prioritize ownership, knowledge sharing, and are committed to building stable, scalable systems while embracing rapid learning and iteration.

About Wise

Wise is a leading global technology company focused on creating the most efficient way to transfer and manage money worldwide. Min fees. Max ease. Full speed. Whether individuals or businesses are sending money internationally, spending abroad, or making and receiving payments, Wise strives to simplify their lives and save them money. By joining our team, you will play a pivotal role in crafting a groundbreaking network for the world's money. For everyone, everywhere. Learn more about our mission and what we offer.

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