Senior Technical Account Manager - VoIP Customer Experience Software

SutherlandBogotá

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in managing technical accounts, especially in VoIP or telecommunications. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work collaboratively with cross-functional teams. Technical background in software or telecommunication systems.

About the job

Join Sutherland as a Senior Technical Account Manager specializing in VoIP Customer Experience Software. In this pivotal role, you will leverage your expertise to manage and enhance client relationships, ensuring they receive maximum value from our cutting-edge solutions. Your technical acumen and customer service skills will drive client satisfaction and retention.

About Sutherland

Sutherland is a global leader in technology and business process outsourcing, renowned for delivering innovative solutions that enhance customer experiences. We are committed to fostering an inclusive and dynamic work environment that empowers our employees to thrive.

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