Service Authorization Specialist

SuperPhoenix, AZ

On-site Full-time

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Experience Level

Entry Level

Qualifications

Ideal candidates will possess strong communication skills, a customer-centric mindset, and the ability to manage multiple tasks effectively. Previous experience in customer service or a related field is preferred but not mandatory. A genuine desire to help others and a proactive approach to problem-solving are essential.

About the job

Are you passionate about making a positive impact in people's lives? Join Super, a dynamic startup located in Phoenix, as a Service Authorization Specialist. In this pivotal role, you will engage with customers and service providers across various communication channels, including email, phone, and online platforms. You will be the main point of contact for our customers and service provider network, ensuring seamless service delivery and exceptional customer experience.

About Super

Super is a pioneering startup dedicated to transforming service delivery in Phoenix. We are committed to excellence and innovation, and we value individuals who share our mission to improve lives through outstanding service.

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Role Overview SimonMed Imaging seeks a Pre-Authorization Supervisor based in Phoenix, Arizona. This position leads the pre-authorization process, helping patients gain prompt access to essential imaging services. What You Will Do Oversee daily pre-authorization activities for imaging procedures Coordinate with multiple departments to streamline patient sched…

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Become a vital part of the nation's fastest-growing outpatient radiology practice at SimonMed Imaging! Our unwavering commitment to excellence in patient care, coupled with cutting-edge technology, positions us as an industry leader in the ever-evolving healthcare landscape. This is your chance to enhance your skills and work alongside a team of dedicated, board-certified subspecialty radiologists. We look forward to welcoming you aboard!

Oct 6, 2025

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Service Authorization Specialist

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Full-time|On-site|Phoenix, AZ

Feb 3, 2023

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Prior Authorization Pharmacy Technician

Healthcare Support Staffing, Inc.

Full-time|On-site|Phoenix

Join our dedicated team as a Prior Authorization Pharmacy Technician, where you will play a crucial role in ensuring that patients receive their necessary medications without delay. You will be responsible for reviewing and processing prior authorization requests, collaborating with healthcare providers and pharmacies to gather the necessary information, and assisting in the resolution of any issues that may arise during the authorization process.Your attention to detail and commitment to patient care will be essential in maintaining high standards of service and compliance with regulations.

Nov 30, 2015

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Prior Authorization Pharmacy Technician / Pharmacy Technician Trainee

HealthCare Support Staffing, Inc.

Full-time|On-site|Phoenix

As a Pharmacy Technician specializing in Prior Authorization, you will play a crucial role in delivering exceptional customer service and expert support to members, healthcare providers, and pharmacists. This position is responsible for managing incoming requests for prior authorizations of both formulary and non-formulary medications, ensuring adherence to high customer service standards while maximizing operational efficiency. You will receive requests via fax or phone from healthcare provider offices and pharmacists, and will conduct clinical reviews for authorizations in compliance with legal and contractual standards, including turnaround times (TATs) and service level agreements (SLAs). Clear, accurate, and professional communication is essential, and all interactions must be documented as per regulatory and contractual requirements.

Aug 9, 2017

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Prior Authorizations Pharmacy Technician at HealthCare Support Staffing | Phoenix

HealthCare Support Staffing, Inc.

Full-time|On-site|Phoenix

Join a dynamic and rapidly expanding healthcare organization as a Prior Authorizations Pharmacy Technician. With the healthcare sector booming, your expertise is needed now more than ever!Enjoy flexible working hours and a competitive salary, while being part of one of the fastest-growing healthcare companies in the U.S. Seize this opportunity to advance your career and grow with us!This role requires a Prior Authorizations Pharmacy Technician who is committed to delivering exceptional service and support to our patients. If you are qualified and ready to make a difference, please apply today!Key Responsibilities:The primary responsibility of the Prior Authorizations Pharmacy Technician is to provide expert customer service to members, customers, and healthcare providers. This role involves managing incoming requests for prior authorizations for both formulary and non-formulary medications while maintaining high productivity and customer service standards. Requests may come via fax or phone from healthcare providers and pharmacies. The technician will conduct clinical reviews for authorizations, adhering to legal and contractual guidelines including turnaround times (TATs) and service level agreements (SLAs). Clear and professional communication is key, and all interactions must be documented according to regulatory requirements.Process prior authorization requests based on established criteria for medications not typically covered by a member's prescription drug planAddress inquiries related to prior authorizations via phone or fax, and resolve formulary and benefit issues using relevant reference materialsTimely resolution of issues and complaintsAdditional duties as assigned by managementHandle incoming phone requests and gather member information for Pharmacist consultationsEngage in frequent communication, use a headset, and maintain focus while working at a computerWork in a service center environment with moderate noise levels due to ongoing activitiesShift Availability:Must be available for any 8-hour shift between 5 AM and 11 PM, Monday through Friday.

Aug 4, 2017

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General Liability Pre-Litigation Attorney

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Mar 12, 2026

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Join our dynamic team as a Shift Supervisor at PLS, where you'll lead efforts to deliver outstanding customer service and achieve operational excellence. In this pivotal role, you will oversee daily store activities, mentor team members, and ensure compliance with regulations while fostering a culture of exceptional service. Your leadership will directly contribute to the success of the store and enhance customer satisfaction.

Dec 8, 2025

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On-site|On-site|5808 S. Central Avenue, Phoenix, AZ

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Dec 8, 2025

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On-site|On-site|2702 W. Camelback Rd., Phoenix, AZ

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Mar 9, 2026

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Dec 8, 2025

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Motor Vehicle Shift Supervisor

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On-site|On-site|7450 W. Thomas Rd., Phoenix, AZ

Location: 7450 W Thomas Road, Phoenix, AZJoin the PLS Team! At PLS® — which stands for People, Location, Service — we believe in putting our customers first. As a premier retail provider of financial services, our mission is to offer convenient, transparent, and affordable financial solutions. Established in 1997 by Bob and Dan Wolfberg, PLS has grown to over 200 locations across 12 states, making us a trusted name in financial services. We are dedicated to empowering our customers with the tools they need for their daily financial management.Position Overview: We are seeking a dedicated Motor Vehicle Shift Supervisor to lead our team in delivering exceptional customer service and achieving operational excellence. As a Shift Supervisor, you will play a pivotal role in ensuring our customers receive the highest quality service and that our store meets all operational and financial objectives. You will assist the Assistant Store Manager with daily operations and take charge in their absence, guiding the team and ensuring compliance with all policies and regulations.

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Motor Vehicle Shift Supervisor

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This position is located at: 4302 W McDowell Road, Phoenix, AZAbout PLS:At PLS, we believe you deserve better!® Our company, which stands for People – Location – Service, is a premier retail provider of financial services. With a focus on our customers, we pride ourselves on our exceptional team members who consistently deliver outstanding service. Headquartered in Chicago, the PLS Group operates over 200 financial service centers across 12 states. Our check cashing stores offer consumers convenient financial products and services aimed at simplifying daily financial management. Although many of our customers maintain banking relationships, they choose PLS for our transparent, accessible, and often more affordable services. Founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents, PLS is committed to innovation and excellence in our field.Position Overview:As a Motor Vehicle Shift Supervisor, you will play a crucial role in leading our team to provide exceptional customer service, achieving operational goals, and adhering to company policies. You will execute all duties of a Customer Service Representative while assisting the Assistant Store Manager in managing daily operations. In the absence of the Store Manager and Assistant Store Manager, you will oversee team activities and ensure a seamless customer experience.

Dec 8, 2025

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Supervisor, Patient Solutions

assist-rx

Full-time|On-site|Phoenix, Arizona, United States

DEPARTMENT: Patient SolutionsREPORTS TO: Program Manager, Patient SolutionsSUMMARY: As a Supervisor of Patient Solutions, you will lead and coordinate a team dedicated to providing exceptional customer support services. Your role is pivotal in ensuring that our patients receive the highest level of service.LOCATION: Phoenix, AZDUTIES AND RESPONSIBILITIES:Adjust staffing levels in accordance with weekly demands and projected events.Track and analyze the productivity of customer service representatives, generating performance reports as needed.Evaluate individual, team, and overall call center performance to identify trends and implement strategies that achieve revenue and performance targets.Monitor service calls to assess employee conduct, technical proficiency, and adherence to company protocols.Resolve customer inquiries and recommend solutions to address complaints effectively.Ensure ongoing communication and updates to representatives regarding product information, procedural changes, and customer needs.Establish work procedures, create schedules, and optimize workflow processes.Evaluate and refine procedures to enhance the efficiency of your team.Foster teamwork among staff and address any grievances proactively.Compile comprehensive reports based on individual performance data from team members.Engage in other related tasks as assigned by management.SUPERVISORY RESPONSIBILITIES:Direct supervision of all employees within the Patient Solutions Program(s).Execute supervisory duties in compliance with organizational policies and relevant laws.Responsibilities encompass interviewing, hiring, onboarding, delegating tasks, assessing performance, rewarding, and addressing employee concerns.QUALIFICATIONS:Bachelor's Degree from an accredited institution or equivalent combination of education and experience.Proficient in Microsoft Office Suite.COMPETENCIES:Adaptability: Embrace changes in the work environment, manage competing demands, and adjust methods as necessary.Customer Service: Handle challenging customer situations with professionalism, respond to requests promptly, and seek feedback to enhance service quality.Diversity: Promote a culture of inclusivity and respect for diverse backgrounds.

Mar 30, 2026

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