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Service Support Specialist - Entry Level

evolutionMedellín
On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills in both English and Spanish. Ability to work collaboratively in a team environment. Problem-solving mindset with attention to detail. Basic understanding of customer service principles. Willingness to learn and adapt to new challenges.

About the job

evolution is looking for an entry-level Service Support Specialist to join the team in Medellín. This position acts as the first point of contact for clients, answering questions and addressing requests as they come in. The role plays a key part in supporting daily operations and maintaining service quality by working closely with various teams.

Main responsibilities

  • Respond to client inquiries and provide assistance as needed
  • Work with other departments to help resolve client issues
  • Support the team in ensuring daily operations run smoothly

Location

This position is based in Medellín.

About evolution

At evolution, we pride ourselves on being a leader in the industry, dedicated to innovation and excellence. Our Medellín office is a hub of creativity and collaboration, where every team member's contribution is valued. Join us and be part of a vibrant community that thrives on teamwork and passion.

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