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ServiceNow Consultant (F/H)

DevoteamLyonNew
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Qualifications:Proven experience in ServiceNow implementations, with a strong understanding of ITSM modules. Excellent problem-solving skills and ability to work collaboratively in a team environment. Strong communication skills in both French and English. Certifications in ServiceNow are a plus.

About the job

Devoteam is seeking a ServiceNow Consultant (F/H) in Lyon to support digital transformation projects for clients. This position centers on improving ServiceNow implementations and helping organizations streamline their operations.

What you will do

  • Work directly with clients to understand their requirements and design ServiceNow solutions that fit their needs.
  • Set up and configure ServiceNow applications, following established best practices to ensure reliable performance.
  • Lead workshops and training sessions to help clients adopt ServiceNow tools and processes more effectively.
  • Partner with colleagues from different teams to deliver solutions that integrate smoothly with other systems.

Role overview

This role focuses on both technical implementation and client engagement. Success in this position means guiding organizations as they adopt ServiceNow, making sure each project meets client goals and supports long-term improvements.

About Devoteam

Devoteam is a leading consulting firm focused on digital transformation and innovation. With a strong presence across Europe, we empower businesses to achieve their goals through cutting-edge technology solutions and expert guidance.

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