Shift Lead

Insomnia CookiesColumbia SC

On-site Part-time

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Experience Level

Manager

Qualifications

• Strong leadership skills with a hands-on approach• Excellent customer service and communication skills• Ability to manage multiple tasks and prioritize effectively• Experience in a fast-paced food service environment is a plus• Passion for baking and a love for cookies!

About the job

As a Shift Lead at our USC location on 2013 Devine St, Columbia SC 29205, you'll take the helm of our bakery operations, whether by day or night! Your ability to anticipate business flow will be key to a successful shift as you embody the spirit of “Owning the Night” and beyond. Your engaging leadership style will encompass not just building orders and suggestive selling, but also baking delightful treats and providing exceptional customer interactions. You will take pride in your role, knowing that your contributions as a leading Insomniac foster a productive and enjoyable atmosphere at our store!

PERKS OF BEING A SHIFT LEAD:

• Flexible part-time work schedules

• Paid vacation and sick leave

• Comprehensive training and mentorship opportunities

• Pet insurance for your beloved furry companions

• Job security with a rapidly expanding and reputable company

• Clear pathways for growth and promotion

• A fun, dynamic team environment

• Employee discounts and complimentary cookies with every shift!

WHAT ARE THE RESPONSIBILITIES OF A SHIFT LEAD?

• Deliver outstanding customer service and quality products to enhance our guests' experience

• Assist store leadership by ensuring smooth operations during your shift, relaying critical information, monitoring production efficiency, and helping to train and mentor team members

• Organize and delegate tasks related to baking, cashiering, packaging, and cleaning while leading the Cookie Crew

• Collaborate with the Cookie Crew in daily operations

• Maintain a safe and clean working environment for guests and staff, adhering to safe food handling practices

About Insomnia Cookies

Insomnia Cookies is a beloved bakery chain known for serving warm, delicious cookies and sweet treats. Our mission is to deliver a delightful experience to our customers, whether it’s through our late-night deliveries or vibrant store atmosphere. Join us and become part of a team that values quality, fun, and community!

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