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Shift Supervisor

PLS2335 E. 38th St., Indianapolis, IN
On-site Full-time

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Qualifications

Proven experience in a leadership role within a retail or service environment. Strong interpersonal skills with a focus on exceptional customer service. Ability to motivate and develop team members to exceed operational goals. Knowledge of compliance regulations at federal, state, and local levels. Effective problem-solving skills and the ability to manage multiple priorities. Experience with cash handling and transaction processing. High school diploma or equivalent; additional education in business or management is a plus.

About the job

Location: 2335 E. 38th St., Indianapolis, IN 46218

About PLS:

At PLS® (People – Location – Service), we believe you deserve better financial services. As a premier retail provider, we prioritize our customers by delivering convenient, transparent, and affordable solutions through our extensive network of over 200 financial service centers across 12 states. Founded in 1997 by Bob and Dan Wolfberg, our mission is to empower individuals with the necessary tools to manage their everyday financial needs seamlessly. Join a team that values exceptional service and strives to create lasting relationships with our customers.

Position Overview:

As a Shift Supervisor, you will play a pivotal role in leading our team to deliver top-notch customer service while achieving operational excellence and financial targets. Your responsibilities will encompass all functions of a Customer Service Representative, along with assisting the Assistant Store Manager in daily operations. In the absence of the Store Manager and Assistant Store Manager, you will take charge of directing team activities to ensure smooth store operations.

About PLS

PLS® is a leading financial services provider dedicated to enhancing the customer experience through convenient, transparent, and affordable options. Our extensive network of over 200 locations across 12 states allows us to cater to the diverse financial needs of our community. Founded in 1997, we pride ourselves on our commitment to customer satisfaction and our exceptional team members who go the extra mile every day.

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