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Solution Deployment Manager

360LearningBerlin, Remote
Remote Full-time

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Experience Level

Manager

Qualifications

We are looking for someone who possesses strong project management skills, excellent communication abilities, and a customer-centric mindset. Experience with platform deployment and integration processes is highly desirable. Proficiency in understanding technical requirements and translating them into practical solutions will be key to your success in this role.

About the job

Join our dynamic Implementation team at 360learning, where we play an essential role in seamlessly onboarding new clients. Collaborating across departments such as Sales, Product, and Customer Success, we diligently document client use cases and requirements, translating them into the effective setup and configuration of the 360Learning platform.

As a Solution Deployment Manager, you will oversee all stages of the implementation lifecycle, from the sales turnover and kickoff to the eventual handover to support. Your responsibilities will include driving project management, defining the architecture of the 360Learning platform for our clients, facilitating integrations (including flat files and APIs), and guiding clients in order to ensure successful platform deployment.

Moreover, you will manage your customers' portfolios throughout their contracts, working to enhance product adoption and delivering complementary solutions such as platform audits.

About 360Learning

360learning is a forward-thinking company dedicated to enhancing learning experiences through innovative technology. Our team is passionate about customer success and committed to delivering exceptional service and support to our clients.

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