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Qualifications:A passion for resolving customer challenges in a dynamic environment. A minimum of 3 years of experience in technical support, QA, data analysis, development, or technical account management. Proficiency in SQL querying and data management. Fluency in English. Structured and process-oriented approach. Excellent communication skills, capable of liaising effectively between clients, internal teams, and R&D departments. Quick adaptability to new technologies. Able to multitask and work independently.
About the job
If you thrive on tackling intricate technical challenges, we want you on our team! We're seeking a skilled Support Engineer who is passionate about delivering top-notch customer support. The ideal candidate will possess a strong technical aptitude and a commitment to customer satisfaction. You will collaborate closely with AppsFlyer’s R&D, Customer Success, and Product Teams, actively participating in cross-departmental projects and significantly influencing product evolution through insightful feedback.
About AppsFlyer
At AppsFlyer, we are a global leader in mobile attribution and marketing analytics, with a presence in 25 offices across 19 countries. Our diverse and multicultural team reflects the rich human mosaic of our world. We are committed to providing equal opportunities for all employees and fostering a workplace that values inclusivity and innovation.
Role overview Grab seeks a Senior Site Reliability Engineer in Beijing to help maintain a reliable and high-performing platform. This position centers on working closely with engineering teams to reinforce system architecture, establish thorough monitoring, and enhance incident management processes. What you will do Collaborate with developers to refine and …
Explore the OpportunityWe are in search of a dynamic Supply Chain Manager to architect, oversee, and enhance the supply chain operations that are vital to our GrabMart business. This pivotal role is responsible for maintaining consistent product availability, optimizing warehousing and distribution, and ensuring flawless collaboration with our retail partners and logistics providers.In this position, you will engage closely with suppliers, retail partners, third-party logistics (3PL) providers, and our internal operations, technology, and category teams to create a cost-effective, scalable, and customer-centric supply chain throughout Southeast Asia.This role will directly report to the Head of Supply Chain and will be based at our Grab One North Office.Your Main ResponsibilitiesFulfillment & WarehousingOversee distribution centers (DCs) and manage relationships with third-party logistics (3PL) partners.Ensure rapid inbounding, accurate picking/packing, and precise dispatching.Continuously enhance warehouse processes utilizing AI-driven automation and robotics to minimize lead times and errors.Last-Mile DeliveryInnovate fleet operations, including managing our own fleet, gig riders, electric vehicles (EVs), and autonomous delivery trials.Leverage AI to optimize routing and delivery methods for cost-effective and dependable service.Scalability & PartnershipsIdentify and cultivate regional joint ventures and logistics partnerships to facilitate market entry and scalable expansion.Develop a robust ecosystem with 3PLs, 4PLs, and fleet partners.Demand Forecasting & Inventory PlanningUtilize AI-driven forecasting models to analyze demand trends and maintain optimal inventory levels.Reduce out-of-stock occurrences and excess inventory, balancing customer satisfaction with working capital efficiency.Innovation & Continuous ImprovementIntroduce new fulfillment models such as dark stores and micro-fulfillment centers.Implement technologies including WMS, TMS, AI-based demand planning, and advanced warehouse automation.Drive cost efficiencies while ensuring the highest service standards.Performance & AnalyticsEstablish and monitor KPIs such as order fill rate (OFR), on-time delivery, cost per order, and inventory turnover.Utilize data insights for refining supply chain strategies and operations.
Join Grab as a Lead Product Manager for our Warehouse Management System (WMS) and Supply Chain platform, where you'll be at the forefront of shaping our operational strategies. In this pivotal role, you will oversee the development and execution of our product roadmap, focusing on backend tech stacks designed for on-demand retail and dark store models. Collaborating closely with various teams, you will ensure streamlined physical store operations while reporting directly to the Head of Product for Mart at our Grab China office.Product Vision and Strategy:Lead the development of a compelling product vision and strategy for WMS and supply chain systems, emphasizing instant replenishment, dynamic supply-demand alignment, and fulfilment oversight.Craft a comprehensive roadmap prioritizing critical features such as dynamic inventory management and automated replenishment to enhance our supermarket operations.Investigate and propose innovative features and technologies to modernize traditional B2B logistics tools, enabling high-volume, instant fulfilment.Data-Driven Decisions:Utilize data analytics to evaluate system efficiency, inventory accuracy, and identify improvement opportunities across the supply chain lifecycle.Make informed decisions based on data insights to optimize replenishment strategies, enhance demand forecasting, and drive the development of features that support large-scale business growth.Cross-Functional Collaboration:Lead cross-functional teams, including senior engineers, analysts, and supply chain operations, to establish a cohesive product ecosystem.Promote a collaborative culture, encouraging knowledge sharing within the team and across the organization.Effectively communicate product updates, roadmap progress, and performance metrics to stakeholders, addressing their concerns and integrating feedback into product iterations.
Join Our Innovative TeamThe Fulfillment Technology team serves as a cornerstone for Grab, empowering us to exceed the expectations of our customers and partners across various sectors and marketplaces in Southeast Asia. We are dedicated to developing high-throughput, real-time distributed systems that leverage cutting-edge software engineering methodologies to handle hundreds of millions of requests daily. You will report to the Senior Software Engineering Manager of Fulfillment, collaborating with a distributed team across five locations: Singapore, Beijing, Indonesia, Malaysia, and Romania.Our mission is to provide the most exceptional products and experiences to our driver partners, enhancing their engagement and adoption of our services. We aim to improve the efficiency and opportunities for our driver partners to fulfill customer orders seamlessly, regardless of the weather, and to create effective marketplaces by establishing sustainable and partner-friendly pricing.About the RoleWe are seeking a Senior Software Engineer to bolster our Fulfillment Platform Engineering Team. The ideal candidate will possess substantial experience in cloud engineering, system design, and architecture, along with a strong background in reverse engineering. You should consistently deliver high-quality code and be enthusiastic about mentoring junior engineers.Your Responsibilities Will Include:Designing, developing, and maintaining scalable data acquisition platforms within a microservices architecture, while addressing challenges during data acquisition.Leading medium to complex projects independently, which involves defining technical designs, aligning with stakeholders, following best coding practices, and meeting non-functional requirements.Implementing best practices and coding standards to ensure the reliability, performance, and security of our backend systems.Writing clean, maintainable, and efficient code, along with conducting code reviews to uphold code quality and adherence to software development best practices.Optimizing and enhancing existing backend systems for improved performance and scalability.Troubleshooting and resolving intricate backend issues and system failures to minimize production impact.
Join Our TeamThe Fulfillment Tech family is a fundamental component of Grab's commitment to providing exceptional service to our customers and partners across Southeast Asia. We focus on high-throughput, real-time distributed systems that leverage advanced software engineering methodologies to handle hundreds of millions of requests every day. You will work alongside a diverse team located in Singapore, Beijing, Indonesia, Malaysia, and Romania, reporting directly to the Senior Software Engineering Manager for Fulfillment.Our mission is to deliver top-notch products and user experiences to our driver partners, enhancing their engagement with our services. We aim to improve opportunities and efficiency for our driver partners, ensuring they can fulfill customer orders reliably, regardless of the circumstances. Additionally, we are dedicated to creating efficient marketplaces by establishing sustainable pricing that resonates with our partners.About the RoleWe are seeking a skilled Senior Software Engineer to become a vital part of our Fulfillment Platform Engineering Team. The ideal candidate will possess a robust background in cloud engineering, system design, architecture, and reverse engineering, consistently delivering high-quality code while mentoring junior engineers.Your Key ResponsibilitiesDesign, develop, and maintain resilient and scalable data acquisition platforms within a microservices architecture, addressing challenges in data acquisition.Independently lead medium to complex projects, defining technical designs and solutions, aligning with stakeholders, adhering to coding best practices, and fulfilling non-functional requirements.Implement industry best practices and coding standards to ensure our backend systems' reliability, performance, and security.Write clean, maintainable, and efficient code while conducting code reviews to uphold code quality and adherence to software development best practices.Optimize and enhance existing backend systems to improve performance and scalability.Troubleshoot and resolve intricate backend issues and system failures, minimizing production impact.
Join Our Dynamic TeamThe Regional Product Marketing team at Grab is dedicated to harnessing user insights and crafting impactful marketing strategies for our diverse range of services, including Mobility, Deliveries, E-commerce, and Financial Services. Collaborating closely with regional product managers and operational teams across Southeast Asia, our mission is to boost adoption rates among consumers, merchants, drivers, and enterprise clients. We excel in transforming user data into actionable strategies that enhance product adoption and drive revenue growth.Key ResponsibilitiesAs the Regional Director of Product Marketing, you will spearhead the marketing strategy for Grab's service portfolio, devising compelling positioning and launch plans for new products and features across multiple countries. Your analytical skills will be pivotal in evaluating user behavior data to uncover growth opportunities, and you will work hand-in-hand with product teams to integrate these insights into development roadmaps. Additionally, you will leverage automation tools to optimize marketing research and reporting processes, all while managing revenue targets linked to product adoption and customer retention metrics.This role reports directly to the Regional Head of Marketing, Brand, and Creative, and is a fully onsite position.Essential Duties Include:Crafting customer value propositions for new product introductions across various sectors, including Mobility, Deliveries, E-commerce, and Financial Services, while tailoring go-to-market strategies for diverse market segments.Conducting thorough analysis of user adoption, retention, and revenue data to identify growth avenues and presenting these insights to product teams and senior leadership for informed decision-making.Coordinating launch schedules and marketing initiatives across regional product teams and country operations to ensure alignment and consistent execution across markets.Implementing AI-driven tools and automation workflows to enhance market research, user insights, and marketing processes, thereby improving accuracy and efficiency in decision-making.Overseeing revenue accountability for product adoption metrics, monitoring performance against quarterly growth objectives, and adjusting marketing strategies based on analytical insights.Delivering market insights, competitive evaluations, and strategic recommendations to executive leaders and board members, shaping company-wide investment decisions.
Role Overview Grab is seeking a Manager, Category Management in Beijing to help shape and refine our product offerings. This role leads a team focused on analyzing market trends, optimizing product categories, and supporting strategic projects that strengthen our position in the market. What You Will Do Lead a team responsible for category management and performance. Analyze market trends to inform product strategies. Optimize product categories to improve business outcomes. Drive strategic initiatives to support Grab’s competitive growth. Who We’re Looking For Experience with data-driven decision-making. Interest in innovative approaches to category management. Strong leadership and analytical skills. Location: Beijing
Join Grab as a Lead Product Manager focusing on AI Search & Discovery. In this pivotal role, you will spearhead innovation in our search functionalities, leveraging advanced AI technologies to enhance user experience and drive product excellence. Collaborate with cross-functional teams to define product vision and strategy, ensuring alignment with business objectives and customer needs.
Grab Holdings is hiring an experienced AI Platform Architect in Beijing. This position centers on designing and building AI solutions that reinforce the company’s technology platform and power a variety of AI-driven applications. Role overview The AI Platform Architect will create scalable architectures for AI applications used across Grab’s platform. The role involves implementing solutions that enhance both performance and reliability. Collaboration with engineering teams is key, as is integrating new AI technologies into existing systems. Promoting best practices for AI system development will also be a core responsibility. What you will do Design scalable architectures for AI applications across the platform Implement AI solutions to improve system performance and reliability Work with engineering teams to integrate new AI technologies Promote best practices for AI system development Requirements Strong background in AI technologies and system architecture Experience building and scaling AI platforms Ability to design solutions that meet high standards for reliability and performance Based in or willing to work in Beijing This role offers the chance to shape digital services at Grab through expertise in AI architecture.
If you thrive on tackling intricate technical challenges, we want you on our team! We're seeking a skilled Support Engineer who is passionate about delivering top-notch customer support. The ideal candidate will possess a strong technical aptitude and a commitment to customer satisfaction. You will collaborate closely with AppsFlyer’s R&D, Customer Success, and Product Teams, actively participating in cross-departmental projects and significantly influencing product evolution through insightful feedback.
About Speechify Speechify helps people absorb information in new ways. Whether listening to web articles, cloud documents, or books on a phone, users can access content wherever and whenever they want. The tools at Speechify aim to make learning faster, deeper, and more enjoyable. As streaming changed audio entertainment, Speechify is reshaping how people interact with audio information. The company leads its category and continues to grow rapidly. Role Overview: Senior Software Engineer, Core Experiences Speechify’s Core Experiences Team builds and maintains the services and SDKs that power the product across platforms. This senior engineering role focuses on both product and infrastructure. The work centers on designing clear APIs and intuitive systems that boost user engagement. The team values strategic thinking and a hands-on approach to technical challenges. What You Will Do Work with Product Teams to define project scopes and streamline workflows for faster customer feedback. Balance integration and user experience trade-offs across teams, delivering solutions through a cross-platform SDK. Improve existing features for better performance, such as reducing load times and optimizing parsing, by refining abstractions and algorithms. Develop cloud functions, lightweight backend services, and jobs using Kotlin. Who Thrives in This Role Thinks in systems and values simplicity in design, recognizing that optimizing a system means considering the whole picture. Generates ideas and options quickly, with a clear sense of what can launch now and what needs more time. Stays focused and self-directed, especially in a startup environment with a remote team. Works well with others, inspiring and negotiating with designers, marketers, and product managers. Location This position is based in Beijing, China.
Join our dynamic team at Bosch Group as a Process Engineer, where you will play a pivotal role in enhancing our engineering processes to drive efficiency and innovation. You will be responsible for analyzing existing workflows, implementing process improvements, and collaborating with cross-functional teams to ensure optimal performance and quality.
Unlock Your Potential with a Leader in Performance-Driven Advertising!As a Field Engineer on the Taboola News team based in our Beijing office, you will be crucial in maintaining the quality and performance of our innovative content discovery system for global OEMs. Your responsibilities will include developing test plans, collaborating with various stakeholders, and proactively addressing challenges to ensure exceptional user experiences.
At AppsFlyer, we celebrate the essence of our culture through our people. We pride ourselves on being a community of approachable professionals who are versatile, tenacious, and committed to supporting one another as both colleagues and mentors. Our dynamic Sales team is in search of a Senior Account Manager to cultivate and manage relationships with our valued clients as part of our Greater China Region (GCR) team based in Beijing. The ideal candidate will possess a proven record of successfully selling enterprise SaaS analytics and platforms, preferably in the mobile advertising sector. You should be adept at navigating complex sales processes and thrive in a fast-paced, high-growth environment. Your role will focus on nurturing existing client relationships and driving upsells, while positioning AppsFlyer as the leading authority in attribution.
Join Coupang as a Senior Staff Machine Learning Engineer specializing in LLM. We are dedicated to providing our customers with extraordinary experiences, and your expertise in cutting-edge AI technologies will be pivotal in achieving this mission.Coupang is at the forefront of revolutionizing the commerce industry in South Korea, driven by a commitment to making shopping, eating, and living simpler and more enjoyable for everyone. Our unique blend of startup agility and the resources of a global public company empowers us to continuously innovate and grow.Our AI and Knowledge Engineering team is on a mission to enhance customer experiences through advanced technical solutions. We seek talented engineers eager to work with the latest technologies spanning Knowledge Graphs, agents, LLMs, AI, ML, NLP, and multi-modal models. Join us to build a world-class team and advance AI technologies that will shape the future of commerce.
Join Bosch Group as a Sales Engineer specializing in tightening solutions. In this role, you will be instrumental in delivering top-notch technical sales support and solutions to our diverse clientele. You will collaborate closely with engineering teams and clients to ensure that our products meet their specific needs.
Produce high-quality animations and clean up motion capture work in accordance with project specifications. This includes creating animations for actions, expressions, and props, featuring a variety of characters, creatures, and monsters across multiple styles. Collaborate with project managers and senior leadership to estimate timelines, adhere to project plans, analyze workloads, and assign tasks effectively to ensure a smooth animation production process. Provide guidance and training to junior animators, review project outputs, and uphold quality control standards to minimize feedback and improve production efficiency. Stay updated with the latest technologies and software that can enhance the capabilities of the animation team.
Role overview Cision seeks a Senior Account Manager for its Beijing office. This position centers on building and maintaining client relationships, supporting strategic initiatives, and improving how services are delivered. The Senior Account Manager partners with clients to understand their needs and shape solutions that match their goals. What you will do Develop and manage ongoing client relationships to support satisfaction and retention Contribute to and drive strategic projects that align with client objectives Spot opportunities to strengthen service offerings Address client challenges with practical problem-solving Requirements Experience managing accounts or working with client relationships Strong skills in problem-solving Comfort working with complex client needs Motivated and proactive approach Location This role is based in Beijing, China.
Join our dynamic team at Canva as an IT / Audiovisual Support Engineer, where you'll be at the forefront of enhancing our technology infrastructure to support seamless operations. Your role will involve troubleshooting and resolving technical issues related to IT and audiovisual systems, ensuring that our team can communicate and collaborate effectively.In this position, you will work closely with various departments to provide exceptional support, maintain equipment, and implement innovative solutions. If you are passionate about technology and customer service, and thrive in a fast-paced environment, we want to hear from you!
At AppsFlyer, we define our culture by our people! We are a team of approachable professionals who are tenacious, versatile, and committed to excellence. As a valued member of our Sales team, you will play a crucial role in nurturing our contracted clients within the GCR Sales team in our Beijing office.We are seeking a Senior Account Manager with a proven background in selling enterprise SaaS analytics platforms to advertisers, particularly in the mobile sector. The ideal candidate will have extensive experience with complex sales processes and thrive in a fast-paced, hyper-growth environment. Your role will involve nurturing existing client relationships and promoting AppsFlyer as the go-to authority in attribution.Your responsibilities will include:Consistently driving revenue growth and retention across existing clients in various sectors, including enterprise.Establishing executive-level relationships and conducting meetings with business and technology executives, proactively selling across multiple organizational levels.Maintaining high client retention rates.Delivering accurate sales forecasts for reporting purposes.Assessing customer needs to identify upsell opportunities.Leading strategic discussions with businesses of all sizes to expand revenue.Building a reputation as a trusted advisor among key accounts.Collaborating with internal teams to align client objectives and enhance account growth.Who you are:5+ years of relevant industry experience, with over 2 years in B2B SaaS sales targeting Chinese companies.Strong network and connections with key clients across various industries.Demonstrated success in consistently meeting quota targets.Expert in managing intricate and competitive sales cycles with a solid business acumen.In-depth understanding of the digital and mobile marketing ecosystem, with the ability to translate technology into customer value.Adept at building and sustaining relationships with clients at all levels of an organization.Enthusiastic about learning and mastering our technology comprehensively.Collaborative, solution-focused, and possessing a positive, resilient attitude.Exhibits a growth mindset and high professionalism.Proficient in CRM systems, preferably Salesforce.Fluent in Mandarin and English, with exceptional verbal and written communication skills.
