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Technical Account Manager at qodea | Remote

qodeaRemote — Bucharest, Bucharest, Romania
Remote Full-time

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Qualifications

Key Responsibilities:Serve as the primary technical liaison and trusted advisor for assigned enterprise accounts. Collaborate with customers to comprehend their business goals and create customized technical roadmaps and solutions. Proactively assess customer environments to uncover opportunities for infrastructure enhancement, scalability, and security improvements. Work cross-functionally with engineering, product, and support teams to address intricate technical challenges and advocate for customer requirements. Facilitate regular technical reviews and strategic planning sessions with key stakeholders from customer organizations. Assist customers in implementing best practices for modern, scalable infrastructure and advanced technologies such as AI. Success Metrics:Essential Qualifications:Proven experience in technical account management, solutions architecture, or a related customer-facing technical role. Deep familiarity with managing and optimizing cloud infrastructure and enterprise software deployments. Strong understanding of Agile methodologies. Exceptional problem-solving and analytical skills. Preferred Qualifications:Experience with cloud platforms (GCP/AWS/Azure). Knowledge of deploying AI, machine learning, or data analytics solutions. Experience mentoring junior team members.

About the job

About qodea

qodea partners with global leaders like Google, Snap, Diageo, PayPal, and Jaguar Land Rover to solve complex technology challenges. The team works at the intersection of technology, design, and human behavior, delivering results under tight deadlines and tackling projects that push boundaries.

Role Overview: Technical Account Manager

The Technical Account Manager will play a key role in the Managed Services division. This position focuses on supporting clients as they navigate demanding projects, often involving unique or unresolved technical obstacles. The work goes beyond routine consultancy, offering the chance to contribute to solutions that matter.

Location

Remote , Bucharest, Bucharest, Romania

About qodea

qodea is a global technology group dedicated to innovation and excellence. We empower our talented professionals to engage in high-stakes work that reshapes industries and drives significant change. Our commitment to integrity and accountability ensures that we consistently deliver outstanding results for our clients.

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