Technical Account Manager

Join JetBrains as a Technical Operations Manager to lead our dynamic design team. In this pivotal role, you will oversee the operational aspects of our design initiatives, ensuring that projects run smoothly and efficiently.Your expertise will guide the team in delivering innovative design solutions that meet our strategic objectives. Collaborating closely w…

Join dev2 as a Group Product Manager in Technical Operations, where you will lead a dynamic team to innovate and optimize our technical product line. You will be instrumental in strategizing and implementing product initiatives that enhance operational efficiencies and drive growth. Your expertise in product management will empower you to navigate complex challenges and deliver exceptional results.

airapps is looking for a Technical Operations Coordinator in Amsterdam to help manage and improve technical operations across the company’s platforms. This position plays a key part in making sure systems work smoothly and teams stay connected. Role overview The Technical Operations Coordinator oversees technical projects and supports the integration of various systems. The role involves working with both development and operations teams to simplify workflows and boost operational performance. What you will do Coordinate technical projects from planning through completion Act as a point of contact between technical and non-technical teams Support teams with technical issues as they arise Help improve processes to keep operations running efficiently What we look for Attention to detail and a proactive approach to problem solving Experience working with technical teams or in a technical support role Strong communication skills for effective team coordination

Why Join Nebius?Nebius is pioneering the future of cloud computing to empower the global AI economy. We develop innovative tools and resources that enable our customers to tackle real-world problems and revolutionize industries without incurring hefty infrastructure costs or necessitating large in-house AI/ML teams. Our team works at the forefront of AI cloud infrastructure, collaborating with some of the most skilled and visionary leaders and engineers in the industry.Our Work EnvironmentHeadquartered in Amsterdam and publicly traded on Nasdaq, Nebius boasts a worldwide presence with R&D centers across Europe, North America, and Israel. Our workforce of over 1,400 includes more than 400 highly skilled engineers with extensive experience in hardware and software engineering, alongside a dedicated in-house AI R&D team.The RoleWe are seeking a Technical Project Manager to join our dynamic team and facilitate the construction and operation of AI cloud installations within modern data centers. You will oversee the execution of projects related to IT infrastructure and equipment, including GPU servers, high-speed networks, compute, and storage systems. As a vital link between stakeholders, project, and technical teams, you will drive operational activities across multiple locations.Our office in Amsterdam, the Netherlands welcomes you!Your Responsibilities Will Include:Management and delivery of IT infrastructure projects in data centers.Proactively identifying and managing the resolution of technical and operational issues.Maintaining clear operational documentation, including plans, risk logs, and issue trackers.Working with various data sources to create operational reports.Leading communication with all stakeholders: providing regular updates, escalating blockers, and managing expectations.

About Adyen Adyen stands as the premier financial technology platform, empowering leading enterprises with comprehensive payment solutions, insightful data analytics, and a suite of financial products tailored for a global market. We partner with industry giants such as Meta, Uber, H&M, eBay, and Microsoft to facilitate their growth and efficiency. Join us as we continue to innovate and tackle unique challenges in the payments landscape. Position Overview As the Technical Support Team Lead based in Amsterdam, you will spearhead a dedicated team serving as the primary contact for Adyen's global merchants. You will be responsible for mentoring and developing your team to address complex technical and operational inquiries. Daily, you will collaborate with various departments, including Operations, Engineering, Product, Account Management, and Sales, to ensure exceptional service delivery. Our team prides itself on being merchant-focused, highly motivated, and committed to collective success. You will work within an international group that values diverse skills and backgrounds, operating around the clock to support our global clientele with a 'follow the sun' approach.

As the Fraud Operations Team Lead at bunq, your primary objective is to spearhead our frontline defense against fraudulent activities. You will oversee and expand our Fraud Operations team, ensuring swift and precise resolutions to all types of fraud threats, thereby safeguarding our users and their finances.Importance of Your Role:At bunq, we prioritize user convenience. When our customers encounter potential fraud threats, they rely on us to respond with speed, empathy, and accuracy. You will lead the team on the front lines, guaranteeing that every case is treated with diligence and efficiency, upholding user trust and security.Key Responsibilities:Enhance operational excellence: Cultivate a high-performing team by establishing clear objectives, streamlining processes for efficiency and accuracy, and proactively eliminating obstacles.Take charge of the entire fraud case lifecycle: You will have complete ownership, from the initial detection and investigation to the final resolution, including all communications with users and third parties.Champion quality and empathy: Ensure every investigation adheres to the highest standards and that all user interactions reflect empathy and care.Ideal Candidate Profile:You possess strong empathy and emotional intelligence, enabling you to comprehend our users' needs and concerns.You are a methodical thinker, capable of making independent and confident decisions.You demonstrate tenacity and a relentless pursuit of excellence, ensuring user satisfaction.You have a proactive mindset oriented towards AI, eager to leverage technology for smarter processes.

As a proactive Team Leader, you will lead by example, guiding and supporting order pickers and riders in their daily tasks.In addition to overseeing operations, you will be responsible for ensuring excellent service, maintaining productivity, and upholding safety standards during your shift.Your contributions will directly impact our shared goal of delivering orders within minutes.You will serve as the right-hand person to the Branch Manager.Your responsibilities will include:Leading Others: Provide on-site assistance to riders.Inventory Management: Support inbound and order picking processes.Equipment Maintenance: Inspect the bike fleet for any damage.Hygiene Standards: Ensure cleanliness of shelves and sanitary facilities.Onboarding: Train new riders and pickers at the hub.

Vattenfall seeks a Team Manager for its Workforce Management department in Amsterdam. This leadership role centers on guiding a team responsible for resource management and customer-facing processes. The manager will help shape workforce strategies and support ongoing operational improvements. Key responsibilities Lead and support a workforce management team Promote efficient resource allocation and scheduling Oversee processes tied to customer interactions Contribute to workforce strategy and drive continuous improvement Requirements Proven experience managing teams Strong interest in operations and workforce planning Ability to guide teams toward common objectives

Adyen is hiring an Operational Excellence Manager for the Merchant Operations team in Amsterdam. This role centers on continuous improvement and operational efficiency, all with the aim of delivering better service to merchants by refining processes and reducing friction. Role overview The Operational Excellence Manager will take the lead on initiatives that enhance how Merchant Operations functions, from designing new processes to ensuring strong execution. Success in this position means identifying pain points, implementing best practices, and making sure that changes translate into real value for merchants. What you will do Lead projects to improve operational workflows, from initial design through rollout Analyze data to identify areas where performance can be strengthened Share and implement best practices within the team and across Adyen Collaborate with colleagues to ensure improvements benefit merchants directly Requirements Proven experience in process improvement and operational analysis Comfort working with data to guide decisions Talent for identifying efficiency opportunities and following through on them Strong collaboration skills and clear communication

About the Role Vattenfall is looking for a Team Manager to join the Workforce Management division in Amsterdam. This position focuses on guiding a team, improving operational efficiency, and supporting workforce planning across the organization. What You Will Do Lead and support a dedicated team within Workforce Management Oversee workforce planning activities to align with business needs Work closely with other departments to ensure smooth daily operations Drive initiatives that optimize team performance Location This role is based in Amsterdam.

Join Vattenfall as a Team Manager in Workforce Management and play a pivotal role in overseeing our customer service operations. In this full-time position, you will lead a dedicated team, ensuring effective workforce planning and resource allocation to enhance service delivery. Your leadership will be crucial in driving efficiency and fostering a positive work environment.

Join Trustpilot on our exciting journey! As a profitable, high-growth FTSE-250 company, we aim to be the universal symbol of trust. We operate the world's largest independent consumer review platform, and while we've made significant strides, there's much more to accomplish. Become a vital part of our mission!We are in search of our inaugural Technical Account Manager (TAM) for the European market. This role transcends traditional boundaries; you will be the primary technical partner for our most demanding and intricate clients throughout Europe, ensuring their integrations are seamless and their technical performance exemplary.As the pioneer of this role in Europe, you'll not only follow established protocols but also help us create them. You will serve as the crucial link between Customer Success, Product, and Engineering, translating technical jargon into tangible business value, ensuring our esteemed clients maximize their experience with Trustpilot. If you are passionate about problem-solving and eager to influence how we support our leading European brands, this opportunity is tailored for you.Key Responsibilities:Collaborate with leadership to establish best practices, workflows, and define what excellence looks like in technical account management at Trustpilot.Manage technical setups and API configurations for our premier European enterprise clients, ensuring a flawless launch.Act as the main technical contact post-launch, monitoring performance, uptime, and addressing issues promptly.Work alongside Customer Success Managers to track product usage, ensuring clients fully utilize our technical capabilities.

Join Rituals Cosmetics as a Senior Design Project Manager specializing in Wholesale & Travel. In this pivotal role, you will lead design projects, ensuring they align with our brand's ethos and vision. Your expertise will guide cross-functional teams from concept to execution, ensuring timely delivery and adherence to quality standards.

The RoleHelloFresh is experiencing rapid growth in Europe, and as our product offerings become increasingly complex, we seek a Lead Product Operations to serve as the operational backbone of our Product organization.This position demands a proactive operator with exceptional data fluency and a keen commercial acumen. Your daily responsibilities will encompass quantitative modeling, performance analysis, process optimization, and managing cross-functional projects. Reporting directly to the Head of Product / Co-Managing Director, you will connect our Culinary and Operations teams to ensure the successful execution of our product expansion strategy.This role is pivotal for amplifying the Product team’s effectiveness. If you are a master of analytical supply chain processes seeking greater involvement in product/customer dynamics, or a strategic thinker passionate about refining and enhancing workflows, this is your chance to energize one of Europe’s most dynamic food-tech brands.Key ResponsibilitiesOptimize Our Weekly MenuDevelop and refine the menu planning algorithm, optimizing for customer engagement while considering constraints such as customer feedback, seasonal trends, cost targets, and production capacity.Lead the weekly “Menu Post-Mortem” to translate customer feedback into actionable insights for the Culinary and Kitchen Operations teams.Identify gaps in our recipe database, prioritize R&D efforts, and oversee our recipe graduation framework as we test new concepts.Model the commercial impact of menu changes on profitability and proactively adjust strategies as needed.Drive Process Excellence & ScalabilityDevelop and enhance end-to-end processes to ensure seamless recipe/menu transitions from concept to launch, with zero errors in handoffs between Culinary and Supply Chain.Identify opportunities for standardization, simplification, and automation within product operations, and implement improvements.Manage and enhance the internal Product tool landscape, from Google Sheets to tech and analytics platforms, ensuring high product data quality.Build and mentor the Product Operations team as we scale our business.Execute Our Product StrategyCollaborate with various teams to implement product strategies effectively and efficiently.

We are seeking an enthusiastic and skilled Team Manager to lead our dynamic team in Amsterdam. As a Team Manager at Primark, you will be responsible for driving team performance, ensuring exceptional customer service, and fostering a positive work environment. The ideal candidate will have a passion for retail, strong leadership skills, and the ability to inspire and motivate others.

Are you a dynamic team leader who thrives on managing numbers and motivating people? Do you want to build robust financial processes while making a significant impact during a SAP implementation? As a Team Lead at Feenstra, you will oversee two essential teams within Finance Operations. Your mission is to ensure our accounts receivable and accounts payable processes run smoothly, efficiently, and are future-proof.You will enjoy a high level of responsibility, ample freedom, and work in a fast-paced organization.This is how you will make a difference!As a Team Lead, you stand at the intersection of people, processes, and numbers. You begin your day with a brief meeting with your teams to discuss priorities and areas needing extra attention. You quickly identify where energy is high and where adjustments are needed, responding immediately.You maintain oversight of workload, ensuring that outstanding items do not accumulate unnecessarily and that invoices flow smoothly through the workflow. Not by doing everything yourself, but by empowering your team members. You coach, ask questions, and challenge them to work smarter.Simultaneously, you look beyond the immediate tasks. Where can the process be more efficient? Which steps can be simplified? How do we ensure that the SAP implementation is not only technically sound but also practical for the team? You regularly communicate with other leaders within Feenstra, who see you as a reliable partner that contributes ideas and takes responsibility. Thanks to your approach, the administrative burden stays low, and we maintain control over our financial flows.You will lead two teams of 7 colleagues each within Finance Operations, playing a crucial role in our financial processes.Accounts Receivable: This team focuses on both the business and private sectors. They handle reminders and collections, collaborate with a collection agency, address customer inquiries, and set up payment arrangements. They also conduct credit checks and manage bank guarantees, merging results-oriented and customer-focused approaches.Accounts Payable: This team processes approximately 250,000 invoices annually, from data entry and coding to guiding invoices through the approval and payment workflow. Here, accuracy, structure, and efficient processes are paramount, especially with the ongoing SAP implementation. Both teams consist of dedicated professionals, and you provide direction, connection, and continuous improvement.

Transform Technology through Your Design SkillsFrom initial sketches to comprehensive technical drawings: you ensure clarity, precision, and coherence.As a CAD Designer, you are the vital link between concept and implementation for electrical installations.About NextonNexton, part of Dura Vermeer Divisie Techniek since November 2022, comprises a network of independent firms specializing in consulting, design, product development, execution, and maintenance of building-related installations. As an integrated technical service provider, Nexton enhances value in smart buildings, energy transition, circularity, sustainability, and as-a-service concepts. Additionally, Nexton collaborates with various technology ventures, providing access to a wide array of innovative solutions.Your Key ResponsibilitiesThe CAD Designer is tasked with creating detailed drawings from engineering sketches and specifications provided by engineers. You will develop floor plans, diagrams, and block diagrams, provide necessary details and sections, and compile supplementary information including item lists and measurements. The CAD Designer will incorporate feedback and finalize the drawings.Your Role IncludesGathering specific requirements related to the drawings;Interpreting provided (architectural, rough, revision, etc.) drawings and specifications for engineering or project leaders;Creating preliminary, final, and revised drawings;Archiving and managing drawings;Keeping your professional skills and knowledge up-to-date.

Join Adyen as a Learning Design Program Manager to lead the development and execution of innovative learning programs that empower our teams and enhance their skills. You will collaborate with cross-functional teams to design, implement, and evaluate learning experiences that align with our organizational goals.

About the Role JYSK is looking for a Store Design Associate to help shape the look and feel of our Amsterdam location. This role supports the design and layout of the store, working to create a welcoming atmosphere for shoppers. What You Will Do Assist with planning and arranging store layouts Contribute ideas to improve the customer experience through design Work closely with the team to ensure store spaces are functional and inviting What We’re Looking For Strong attention to detail Interest in retail design Collaborative approach and willingness to support team goals