Technical Customer Account Manager

Role Objective:The primary aim of the Technical Writer is to craft, oversee, and sustain high-caliber technical documentation and multimedia materials. These resources should adeptly convey intricate information in a lucid, succinct, and user-centric way. The Technical Writer will work closely with diverse teams across the organization to guarantee that content is not only accurate but also engaging, thereby facilitating training, operations, and enhancing product comprehension.

Join our dynamic team at Blueberry Digital Labs as a Content Writer / Technical Writer. In this vital role, you will produce high-quality content that effectively communicates complex ideas in a clear and engaging manner. You will collaborate with various teams to understand project requirements and translate technical information into user-friendly content.

Join our dynamic team at Agility as a Technical Writer specializing in IT. We are seeking a detail-oriented individual with a solid grasp of technical writing principles and methodologies. Your role will involve implementing and managing the Document Development Lifecycle (DDLC) in alignment with industry best practices.You will be responsible for creating comprehensive User Manuals, Online Help, and Training Manuals for our software products. In addition, you will develop templates for various document types, presentations, and project reports. Strong interpersonal and communication skills are essential as you will collaborate with colleagues and partners across different functions and regions.A good command of both English and Arabic is required, as you will review documents for grammatical accuracy and contribute to enhancing the overall quality of our materials. Familiarity with tools such as MadCap Flare (optional), MS Word, and other documentation software is a plus.We are looking for someone who can quickly grasp technical concepts and tailor content to meet the needs of our target audiences. A strong team player, you should be eager to learn new tools and capable of thriving under pressure while meeting tight deadlines.

Ivanti is looking for a Senior Technical Writer in Hyderabad, India. This position centers on translating complex technical information into clear, useful content for a worldwide audience. The Senior Technical Writer works within a collaborative team, supporting employees and customers in over 23 countries as they use Ivanti’s workplace technology solutions. Why this role matters Senior Technical Writers at Ivanti play a key part in helping enterprise administrators and end-users understand and use IT products. By delivering accurate documentation and learning materials, this role helps build user trust, encourages product adoption, and supports customer success around the globe. What you will do Design, write, and update a variety of product documentation, including administrator, installation, deployment, end-user, and developer guides (such as API documentation), as well as release notes. Create multimedia resources, including audio and video tutorials, to support user learning and engagement. Collaborate with other writers and cross-functional teams to plan, manage, and deliver content that addresses user needs.

Toloka AI seeks a Freelance English Writer and AI Trainer to contribute to the development of advanced AI models. This contract role is remote, with a focus on candidates based in Hyderabad, Telangana, India. Key responsibilities Produce clear and accurate written material that supports AI training efforts Capture the nuances, details, and subtleties of the English language in your work Collaborate with teams working on new AI technologies Ideal profile This position fits writers who are curious about technology and interested in influencing how AI systems interpret and use English.

Experience:0-2 years of practical experience in Content Writing across any industry.Key Responsibilities:Produce high-quality articles consistently on a daily basis.Conduct thorough online research on a wide array of topics.Meet article and quality targets established by the manager.Play an active role within the team to ensure objectives are achieved.Stay updated on current advancements in relevant technology sectors.Demonstrate effective personal planning and time management skills.Maintain a flexible and adaptable mindset towards process changes.Carry out any other reasonable duties as assigned by your line manager, whether on a permanent or temporary basis.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Content Writer! We are looking for a creative and detail-oriented professional to craft engaging content that resonates with our audience. Your role will involve researching, writing, and editing high-quality articles, blog posts, and marketing materials.As part of our team, you will have the opportunity to contribute innovative ideas and collaborate with various departments to ensure our messaging is consistent and effective. If you have a passion for storytelling and a knack for turning complex topics into clear and compelling narratives, we want to hear from you!

Join our innovative team at FiniteHR Consulting Pvt Ltd as a Creative Copy Writer, where your words will inspire, engage, and inform. We are looking for a skilled individual with a passion for writing and a knack for crafting compelling content that resonates with diverse audiences.Job Location: HyderabadExperience: 1-3 YearsAs a Copy Writer, you will be responsible for creating high-quality written content across various platforms. The ideal candidate will possess excellent written and verbal communication skills, with a strong ability to adapt their style to suit different contexts and target audiences.Immediate joiners are preferred.

Join Y-Axis as a Professional Resume Writer, where you will craft compelling and tailored resumes that help job seekers stand out in their job search. Your expertise in understanding industry trends and job market requirements will play a pivotal role in enabling candidates to present their professional story effectively.

Job SummaryWe are seeking a talented and passionate Content Writer to join our Resume Development team. This is a full-time position based in Hyderabad. Our working hours are from Monday to Saturday, 9:30 AM to 6:00 PM.Key Responsibilities- Review and critique existing resume files to enhance their quality.- Engage with clients to understand their specific expectations and requirements.- Conduct thorough research to gather relevant data for drafting high-quality resumes.- Create compelling content that meets industry and quality standards.Qualifications and Requirements- 0 to 2 years of experience in creative writing or content development.- Bachelor’s or Master’s degree in English Literature, Journalism, or a related field.- Exceptional written and verbal communication skills.- A strong passion for writing and storytelling.

Dear Candidate,We are excited to invite you to apply for the Content Writer position with our esteemed client, Techsophy. This is a fantastic opportunity for budding writers to join a dynamic team and contribute to innovative content strategies.About Our Client:Techsophy is committed to delivering cutting-edge technology solutions and fostering a culture of creativity and excellence. Learn more about them at Techsophy.Job Designation/Role/Position: Content WriterExperience: 0-1 YearJob Location: Hyderabad - Immediate OpeningRequired Skills:Ideation, brainstorming, and conceptualizing engaging content.Executing and bringing ideas to fruition.Creating compelling copy for new pitches and marketing campaigns.Collaborating independently with designers and illustrators to implement campaigns.Infusing creativity into digital marketing efforts.Qualifications:Degree in Journalism, English, Political Science, Arts, or Literature.Excellent command of English.A creative and enthusiastic individual with a strong work ethic.This position is an immediate opening, and candidates with shorter notice periods are preferred. If this role does not align with your current profile, please disregard this communication.Best regards,Eswar - RecruiterFiniteHR Consulting Pvt. Ltd.

Dear Freelancer,Join the renowned team at Successstory.com, a prominent platform dedicated to inspiring and empowering millions worldwide. We are actively seeking talented freelance writers who can deliver high-quality content across diverse topics such as renowned personalities, motivational themes, luxury products, and more.As a contributor:Leverage your expertise and skills to significantly benefit our audience.Gain exposure and recognition on our platform, enhancing your professional profile and expanding your reach.Receive comprehensive support throughout the content creation process, from title suggestions and content editing to image integration and publication.Promote your own website, blog, or products within your author bio on our site.Enjoy the freedom to write on topics that inspire you, at your own pace.By collaborating with us, you can solidify your identity as a professional writer while enjoying substantial visibility at no cost. We look forward to your response!Best regards,EditorSuccessstory.com

Location: Waverock Building, HyderabadDepartment: Website Content WriterJob Summary:Join our dynamic Content Department as a Content Writer Intern. Work with globally recognized brands that attract over 4 million unique visitors monthly. This is an excellent opportunity for fresh graduates eager to build a career in content writing.Primary Responsibilities:Collaborate with our talented Writers and Editors to create engaging stories, news articles, and in-depth posts.Desired Skills and Experience:A strong desire to learn and improve your writing skills is essential. Candidates should possess excellent grammar and writing abilities.Duration:This internship lasts for 6 months and includes a stipend. Note: Successful candidates may have the opportunity to transition into a full-time position upon completion of the internship.

We are seeking dedicated and talented content writers who can produce 100% unique, well-researched, and subjective content. If you are a storyteller with a flair for creating engaging narratives, we want to hear from you!Our team values quality and consistency, offering competitive pay and regular bulk work opportunities. We have a history of paying freelancers reliably for the past 5 years. We encourage only highly skilled writers with exceptional grammar to apply.Please contact us with links to your previous work.

We are seeking a talented and imaginative Content Writer who can create engaging and innovative content for our web portals in the Health, Fashion, and Technology categories. If you have a passion for writing and a knack for storytelling, we want to hear from you!

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Content Writer! In this role, you will have the opportunity to create engaging and informative content that resonates with our target audience. You will be responsible for crafting articles, blog posts, and marketing materials that align with our brand voice and enhance our online presence.

OUR MISSION At Redwood, we empower our customers with seamless automation for their mission-critical business processes. ABOUT US Redwood Software stands at the forefront of comprehensive automation solutions tailored for mission-critical business operations. Our pioneering SaaS-based composable automation platform is specifically designed for ERP, enabling users to harness the transformative potential of automation. With our unmatched solutions, you can orchestrate, manage, and monitor workflows across any application, service, or server—whether in the cloud or on-premises—with confidence and control. Our global team of automation experts and customer success engineers are dedicated to delivering solutions and world-class support, giving you the freedom and time to envision and shape your future. Step back from the minutiae and appreciate the broader view with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Technical Support Leader plays a critical role in guiding a team of Level 2 and Level 3 Support Engineers, providing daily leadership and technical direction. This position blends hands-on technical involvement with operational management and personnel leadership, ensuring adherence to SLA standards and effective resolution of complex customer issues. The Technical Leader fosters confidence in technical leadership and customer escalation management while promoting team performance, cross-departmental collaboration, and ongoing improvement initiatives. Operational Excellence Supervise daily ticket queues to guarantee SLA compliance. Track long-running or stalled tickets and implement corrective measures. Manage a designated number of tickets weekly to sustain technical expertise. Resolve high-priority or complex cases to ensure workflow continuity. Advanced Technical Issue Management Independently tackle complex issues utilizing established troubleshooting methodologies. Lead the resolution of escalated or high-impact cases requiring advanced expertise.

As a Technical Support Specialist at Zeta Global, you will play a pivotal role in our mission to deliver exceptional customer service. Our Global Support team is dedicated to providing outstanding support for every client interaction.Role Overview:In this role, you will engage with clients through various channels including inbound calls, emails, and messages. You will be tasked with addressing client inquiries and performing basic troubleshooting on our platform issues. The ideal candidate will assess the nature of client requests, prioritize them effectively, and strive to resolve cases efficiently, all while aiming to exceed client expectations.Key Responsibilities:Deliver high-quality service and support across multiple platforms, providing expert advice in a professional manner.Prioritize and manage support cases efficiently within our ticketing system based on urgency and impact.Monitor and follow up on cases to ensure timely resolutions and client satisfaction.Understand customer needs thoroughly to address issues with empathy and professionalism.Adhere to team processes and best practices regarding case management.Stay updated on product knowledge through continuous learning of technological advancements.Communicate status updates and issues clearly and promptly to customers.Effectively escalate issues to Technical Support Engineers while maintaining documentation standards.

Weekday-1 is seeking a Technical Pre-Sales Consultant based in Hyderabad, Telangana. This role centers on supporting technical sales efforts for web application solutions, working closely with clients and internal teams to ensure product capabilities are clearly demonstrated and tailored to client requirements. Role overview The Technical Pre-Sales Consultant will collaborate with sales, product, and engineering teams to support the sales process. The position involves hands-on work with web application technologies and direct interaction with clients to deliver strong technical presentations and proof-of-concept solutions. What you will do Technical Product Engagement: Work with DOM structures, UI elements, and selectors in web applications. Support testing and refinement of detection logic, and collaborate with product and engineering teams to improve system performance. Demo Content Development: Build and maintain demo environments, create reusable demo assets, and develop custom demo scenarios to showcase product features. POC & Evaluation Support: Assist with deploying solutions for proof-of-concept and evaluation phases, ensuring technical readiness and acting as a liaison between stakeholders. Demo Execution: Participate in live product demonstrations, adapting demo flows to address specific client needs. Collaboration This position involves frequent teamwork with sales, product, and engineering colleagues. The consultant will play a key role in translating technical details into clear demonstrations and solutions for prospective clients.

Role overview The SOC Technical Lead at uvcyber takes charge of the Security Operations Center in Hyderabad. This position centers on maintaining strong security monitoring and ensuring effective responses to incidents. The role involves close collaboration with technical teams to design, implement, and refine security solutions. What you will do Lead the SOC team and guide daily operations Oversee security monitoring and manage incident response activities Work with other technical groups to design and improve security measures Mentor junior team members to support their growth Promote continuous improvement in SOC processes and practices Location This role is based in Hyderabad.